This all-inclusive professional development course equips you with the knowledge and skills to work as a general transcriptionist as well as specialising in the medical and legal sectors. This gives you the competitive edge in the transcriptionist field as your certification is transferable across industries.
This online Certificate of Transcription – Medical/Legal/General course will prepare you to work in a range of work contexts, including medical, legal and general. In this course, you will develop your keyboard skills, learn how to understand and respond to instructions, communicate with a range of internal and external clients in a medical environment and use appropriate legal and medical terminology.
You will also learn how to gather, organise and present workplace information and plan documents, draft text, prepare and produce documents of differing complexity, as well as learn how to transcribe from an audio source using keyboarding techniques to produce accurate texts.
Finally, in this online transcription course, you’ll learn how to transcribe the most common legal and medical reports to prepare you for work across many sectors. With the foundation skills and knowledge acquired in this course you will be able work as a subcontractor for a company that outsources transcription services, or you can work as a freelance transcriptionist.
Unit 1 - Keyboarding speed and accuracy
Touch typing techniques
Using the keyboard
Identify and develop keyboard skills
Speed and accuracy
Use safe work practices
Health and safety (OHS)
Mouse buttons and operations
Alpha keys and numeric keypad
Quick access toolbar
Creating a new document
Check spelling and grammar
Errors and corrections
Typing Test Standard: AS2708-2001.
Unit 2 - Produce texts from audio transcription
Prepare for audio transcription
Style, presentation and storage
Be organised and prepared
Clarify purpose and requirements
Requirements of audio transcription
Transcribe from an audio source
Meetings and conferences
Uses of dictations
Clarify spelling of names and technical terms
Self check for accuracy
Edit and revise text
Return draft for checking
Format name store print and distribute
Legislation codes and national standards
Unit 3 - Writing complex documents
Business letters and documents
Purpose and audience
Format & communication
Categories and logical sequence
Structure and content
Graphics and graphs
Personal and impersonal writing
Writing an outline
Check grammar spelling and style
Accuracy and punctuation
Revisions in final copy
Quoting, paraphrasing and plagiarising
Author-date (Harvard) system
Unit 4 - Medical Terminology
Receive and interpret medical terminology
Major human body systems
Illness, injuries and medical conditions
Investigations and procedures
Medical equipment and instruments
Specialist medical practitioners
Policies and procedures
Ordering and receiving goods
Surgery types / terminology
Surgical procedure references
Produce draft for verification
Unit 5 - Complex legal documents
Produce complex legal documents
Time frame and process
Document management software
Document design and structure
Design and layout
Facilitate review process
Problem-solving and constraints
Training and documentation
Advanced software functions
Linking data between applications
Checking spelling grammar numeric data and layout
Numerical address information
Spelling and grammar
Format and style
To do lists
Security and confidentiality
The Australian standard
Policies and procedures
Maintenance and security
Accessibility and safety
Unit 6 - Produce texts from notes
Style presentation and storage
Abbreviations, meanings and spelling
Accuracy and grammar
Produce text from notes
Produce text within designated time
Edit and Revise
Format name and store
Unit 7 - Confidentiality, privacy and security in a medical environment
Accepted codes of conduct
Ensure work is approved by health practitioner
Policies and procedures
Complete tasks in a timely manner
Clarify unclear procedures
Treat patients and colleagues with respect
Act with honest and integrity
Conflict of interests
Confidentiality and privacy procedures
Discretion and judgement for all communication
Australian privacy principles (APPs)
Preparing patient records
Dealing with family/ friends
Power of attorney
Report infectious diseases
Secure patient records
Clearly label and store securely
Storage and security
Drugs and equipment storage
Health and safety
Unit 8 - Legal terminology
Written and oral communication
Model of communication
Internal and external parties
Appropriate legal terminology
Policies and procedures
Spelling and pronunciation
Using correct legal terminology
Parties involved in legal proceedings
Other legal words and phrases
Work task limitations
Identify gaps in knowledge
Seeking clarification of gaps
What are gaps?
Assess competency levels
Methods for information collection
Training coaching and mentoring
Skills required for research
Legislations and rules
Legal terminology questions
Unit 9 - Confidentiality and security in a legal environment
Confidentiality and security
Errors and grammar
File / matters numbers
Keeping paperwork up to date
Polices procedures and codes of conduct
Relevant state / territory legislation
Cost disclosure and billing
Methods for organising a file
Conflicts of interest
Treating clients with respect
Trust and respect in the workplace
Honesty and integrity
Firm policies and procedures
Morals and ethics
Trust account monies
What is and what is not disclosable
What information cannot be disclosed
Australian privacy principles (APP’s)
Discretion and judgement
Preparing client records
Power of attorney
Following security procedures
Store and secure file related information
Electronically stored information
Legislation for storage of materials
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work.
In this course, the assessment will be comprised of written assignments and exercises, which may include short answer questions, reports, essays, research projects and reflective tasks.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
One (1) Typing Speed and Accuracy Test. This typing test is marked according to Australian Standards. Conditions apply.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
No entry requirements;
All course materials provided online – no textbooks to buy;
Unlimited tutor support;
Easy to understand course content;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Certificate of Attainment/Completion issued for your CV (hard copy provided); and
Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 135 hours. We offer twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit.Total cost for optional printed materials is: $450.00. Printed materials are optional and not required to complete the course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.