If you work in community services, education, health care, counselling or in any profession with those who may have experienced trauma, this course will help you to understand their needs and aid recovery.
The Certificate of Trauma-Informed Care is an online professional development program that will provide you with the knowledge and skills required to practice trauma-informed care using a range of strategies.
In this online trauma-informed care course, you will discover the different types of abuse and the fundamental principles and practices of trauma care. You will also learn how to manage re-traumatisation and vicarious trauma through the identification and development of self-care, strengths-based and coping strategies, as well as cognitive behavioural therapies.
On completion of this course, you will have the knowledge and skills to work in trauma-informed ways, promote healthy and safe relationships and develop the strengths and resilience of those suffering from trauma.
Unit 1 - Work effectively in trauma informed care
Key principles and practices
Trauma information practices
Promote safe environments and relationships
Psychological and emotional abuse
Verbal abuse, stalking
Making trauma individuals feel safe
Duty of care
Reasonable Person Test
Self-blame, shame and guilt
Fear of punishment from perpetrator
Responding to disclosures and appropriate response
Symptoms of trauma – three main headings
Expressions of trauma and culture
Resources and supports in the community
Applying self-care strategies
Cognitive Behaviour Therapy (CBT)
Fragmented service delivery
Lack of training
Failure to identify trauma
Three types of restraint
Enhancing service delivery
Planning and conducting interviews
Active observation and focus groups
Unit 2 - Implement trauma-informed care
Work in trauma informed ways
Apply key principles and practices
Trauma informed care approaches (TCIP)
Promote safety, trust, choice and control
Trust based relationships, safe environments
Respond to disclosures and current distress
The narrative approach -responding appropriately
Current distress and responses
Children and adolescents – reactions
Mental health issues
Identify strengths, resilience and range of strategies
Strength – based perspectives
Culture and language
Age sensitive communication
Identify the impact of trauma
Working with traumatised individuals
Emotional and psychological symptoms
Mental health issues/disorders
Trauma models of mental disorder
Identifying the impact -treatment
Working with children
Post-traumatic stress disorder (PTSD)
Symptoms, flashbacks and triggers
Identifying a persons trauma needs and best support services
Organisations capacity to respond
Trauma support specialists and groups
Facilitated referral and follow-up
Feedback – identify areas for improvement
Avoiding traumatising or re-traumatising
Eight core values of trauma-informed care and practices
Trauma informed care policy template
Taking appropriate action
Acknowledge limits of own abilities
Duty of care
Defusing and de-escalating potential incidents
Crisis management plans
Emotional pain, trust and rapport
Resolving conflict (stages of conflict)
Emergency situations and seeking assistance
Estimated duration 30 Hours
Course Delivery and Start
Start anytime, self-paced and 100% Online
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Very informative and simple to understand. Ava was an awesome tutor answering any questions or queries which I had.
A. Vella, NSW | Certificate of Trauma Informed Care
Hi thoroughly enjoyed studying Trauma Informed Care. The questions made me think deeply about the answer. I didn’t have to contact support but I’m sure they would have been answered promptly as my units were always marked very quickly.
K. Robinson, Mudgee, NSW | Certificate of Trauma Informed Care
Very engaging content. This course exceeded my expectations. I’m glad I enrolled. The knowledge and skills I have gained are invaluable. Extremely fast marking of assessments and the educational material was easy to read and navigate and was very thorough
R. Georgas, Wahroonga, NSW | Certificate of Trauma Informed Care
Easy to use platform, good content, super quick marking process. Happy with my experience!
H. Watkinson, Fitzroy, VIC | Certificate of Trauma Informed Care
Studying with Australian Online Courses gave me the flexibility to complete field studies, tasks and assignments in my own time. I did not feel pressured at any time during my course to submit work until I was completely satisfied with my work. The course material was well presented and easy to follow. I would highly recommend Australian Online Courses to anyone who is looking to undertake online study with such a helpful and professional organisation. Thanks again.
J, Christmass, Madeley, WA
I have experienced: i) Extremely efficient online learning. ii) Quick marking ‘turn-around’ times. iii) Tutors who have been wonderfully approachable and helpful with any queries and concerns regarding course enrollment, assessments and/or subject matter. Overall, I am very satisfied with learning via Australian Online Courses. Thank you.
C, Garson, Toowoomba, QLD
Fantastic experience and was able to gain lots of knowledge.
J. Peirce, Busby, NSW
I have learnt a lot from this course. This course has helped me to manage my anger issues and look at things from a different perspective. I have learnt that my anger and the behaviour can affect others. I have learnt new ways on controlling and managing my emotions and anger. This is the first time i have attended an anger management course. I wish I had done this course earlier.
B. Murphy, Concord, NSW
The course content was relevant, interesting and appropriately paced.
K. Scott, Peachester, QLD
My experience was Australian Online Courses was excellent. I could complete the work at my own pace using the provided materials which were in a easy to access spot. The education has helped me formulate ideas for progressing a project I am currently trying to develop. Overall I am very satisfied with what I have experienced.
N. Haydon, Mount Peter, QLD
It was a very informative platform. The study material is very useful and assignments are practical based real life situations. I learned a lot and I try my best to improve myself with the help of this course.
A.Singh, Hoppers Crossing, VIC
I completed this course to develop my knowledge and skillset in policy development in hopes of progressing my career. Online study works best for me to allow me to continue working full time, and studying when it suits me. Assessments were marked quickly, and the content was engaging and beneficial. Thank you to AOC
S. Littlehales-Adey, Everton Hills, QLD
I enjoyed studying and I’m going to enroll for another course. The tutor was great and it was easy to understand.
A, Egia, Gatton, QLD
The best institute I have ever come through. Looking forward to enrolling in few other courses for a refresher.
M, Hussein, Fiji
I was grateful to be able to study at my own pace, so I could stop and start when I chose and be able to keep up with other commitments. I also appreciated the tutors responding to my queries in a timely manner.
M, Minchin, Wellard, WA
I have thoroughly enjoyed completing this course. I’ve learnt many valuable new skills, which will assist me in advancing my career. Thank you!
T. A, Waterson, Kellyville, NSW
It was amazing experience to do online course with this organisation. Everything comes very smooth and the portal is very user friendly.
Z, Yuan, Melrose Park, NSW
loved studying Australian Online Courses. The fact that you are able to complete the course and assessment in your own time is amazing! I started this course when I was heavily pregnant with my first child and have now completed it 6 months after he was born due to the fact that it is at your own pace!
B, Carr, Gold Coast, QLD
I absolutely loved it! It was easy to pick up so that I could learn and start a new career.
G, Moore, Cranbourne North, VIC
AOC was great. Study content was great and gave me all necessary information to complete the assessments and also gain a great understanding of the units. I also dealt with AOC support to extend my course and it was such an easy process and I was so glad to be able to do that without any issues.
A, Spezza, Hadfield, VIC
I loved my experience studying with Australian Online Courses.
K. Sclippa, Mareeba, QLD
Amazing learning opportunity, I love that I can complete the course at my own pace. The learning and the assignments provided me with a lot of insight and knowledge for my future career.
D. Drube, Singapore
My experience for studying with Australian Online Courses was excellent. All the information supplied to me was easy to understand. I would definitely come back to you to study another course if needed, in the future. Highly recommend.
E. Pearce, Advancetown, QLD
My experience with Australian online courses has been fantastic, I would highly recommend them to everyone I know. Professional and extremely helpful staff make studying online so much easier. I definitely would chose to study with Australian Online Courses again.
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Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
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We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
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How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.