Could you play a role in helping migrants and refugees feel welcome and integrated into Australian society?
Perhaps you work in a social service setting or a community group where these skills would benefit your professional development. If so, the Certificate of Migrant and Refugee Support is an online program that will provide you with the knowledge and skills required to work with and for refugees within an ethical, social, political and economic context.
This online course will enable you to work directly or indirectly with forced migrants, who are defined as people with Refugee or Special Humanitarian visas, those granted refugee status in Australia, business and skilled migrants whose prime motivation for leaving their country was to escape violence and/or persecution, and the immediate family members these groups.
On completion of this course, you will be qualified and feel confident to support new arrivals to Australia, helping them adjust to a new culture and society. The course competencies will involve the development, monitoring and provision of support and services in a range of areas including but not limited to settlement, accommodation, counselling, financial advice, family services, youth work, income support, education, health care and crisis intervention.
Course Structure
Unit 1 - Work with forced migrants
- Develop rapport
- Cultural sensitivities
- Communication techniques
- Ethnicity, religion, class and gender
- Victims of persecution
- Traumatised refugees
- Use interpreter services
- Settlement plan
- International protection
- On and offshore components
- Resettlement trends
- Migrations programs
- Service requirements
- Learning program requirements
- Funded projects
- Settlement milestones
- Family support issues
- Risk management
- Iceberg Analogy
- Recognising trauma
- Loss and grief support
- Discrimination
- Advocacy
- Referrals to other services
- Plan evaluation
- Monitor stress emotions
- Improved service provision
Unit 2 - Undertake bicultural work with forced migrants in Australia
- Australian management processes
- Law and ethics
- Cultural diversity
- Workplace standards
- Women in management roles
- Meetings and training
- Conflict and grievances
- Advocacy
- Cultural protocols
- Organisational goals
- Roles and responsibilities
- Professional development
- Operational issues
- Signs and symptoms of trauma
- Specialist support
- Referral processes
- Vicarious trauma (VT)
- Counselling services
- Torture and trauma services
- Service improvements
- Stress management
Assessment
Assessment Information
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work.
In this course, the assessment will be comprised of written assignments and exercises, which may include short answer questions, reports, essays, research projects and reflective tasks.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no entry requirements or pre-requisites for entry into this program.
How long will it take to complete this course?
The approximate study hours for this course is 30 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit. Total cost for optional printed materials is: $100.00. Printed materials are available for purchase at any time and not require to complete this course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
Professional Development For:
- Migration Agents
- Community Service Workers
- Crisis Care Workers
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