Certificate of Logistics and Supply Chain Management

• Situational and market analysis
• Core focus – what do we do?
• Operating environment
• PEST analysis
• Porter’s diamond
• Porters five forces
• Target market
• Factor and cluster analysis
• Data collection
• Quantitative analysis
• Unique selling position (USP)
• Marketing plan
• Potential opportunities or threats
• Competitor analysis
• Product analysis
• Product mix (full list of products)
• Product volumes
• Product pricing
• Marketing strategies
• Organisational operations
• Business trends
• Re-tooling
• Technology developments
• Operational adjustment costs
• Planning and forecasting
• Cost reduction measures
• Contingency plans
• Benchmark goals
• Communicating strategy
• Profit and loss projections
• Variable and fixed costs
• Contribution margin
• Business goals and objectives
• Action plan
• Performance measurement system
• Transport and logistics plan
• Marketing strategies
• SMART goals
• Ansoff’s matrix
• Monitor profit expectations
• Monitor productivity standards

• Strategic supply chain management
• Customers, suppliers and logistics
• Roles and responsibilities
• Technology and software
• Technology-driven SCM
• Cloud computing
• Labour management systems
• Procurement policy and procedure
• Business terms and conditions
• Business processes redesign
• Support implementation of strategy
• Manage supply chain
• Communication
• Sales and payments
• Importing and exporting legislations
• International standards
• Contract laws
• Supply chain management risk
• Supply chain culture
• Products and services
• Changing needs of customers
• Adjustment requirements
• Improve supply chain effectiveness
• Demand chain management model
• Performance monitoring approaches
• Business data and reports
• Shipping and tracking
• Big data analytics
• Electronic data interchange (EDI)
• Feedback and evaluation
• Continuous improvement
• Supplier engagement plan (SEP)

• Manage a transport and logistics business
• Customer feedback
• Complaints and responses
• PDCA cycle
• Transformational change
• Target potential customers
• Business unit objectives
• Key performance indicators
• Contingency plans
• Risk assessment matrix / nomogram
• Hazard tools and processes
• Business planning operations
• Market competitors
• SWOT analysis
• Customer needs
• Business objectives
• Financial flows
• Cash flow projection
• Determine job profiles
• Training needs analysis (TNA)
• External and internal training
• Self-paced learning
• Simulated work setting
• Technology-based programs
• HR and recruitment
• Business unit performance
• Assess profit/productivity
• Profit expectations
• Productivity standards
• Purchasing
• Leasing
• Stakeholder needs
• Profit and loss reports
• Financial cost analysis
• The Problem-Solving Model
• Regulations and legislation
• Biosecurity legislation

• Evaluate supplier services
• Existing suppliers
• Alternate suppliers
• Supplier survey forms
• Terms and conditions
• Co-operative relationships
• Law and Ethics
• Quality of goods and services
• Receiving and inspecting goods
• Non-compliance
• Resolving problems
• Contingency plans
• Supplier auditing
• Negotiating with suppliers
• Risk management
• Market factors that affect supply
• Routine supply problems
• Corrective action with suppliers
• Disagreements with suppliers
• Amendments to agreements
• Supplier performance reviews
• KPI’s
• Selecting offers

• Mobilise resources
• Operational schedule requirements
• Resource levelling
• Regulatory requirements
• Insurance requirements
• Law and Ethics
• Resource allocation
• Facilities, personnel and equipment
• Intermodal transport terminals
• Bulk goods
• General cargo
• Containers
• Security procedures
• Security seals
• Tamper-proof packing
• Internal theft
• Vendor theft
• Suspicious cargo or goods
• Loading and unloading operations
• Mechanical handling aids
• Securing a load
• Tie-down lashing
• Consignment tracking systems
• Barcodes or Q codes
• Employee performance standards
• Performance appraisals
• Contingency plans
• Schedule disruptions
• Accidents or issues
• Changing operational schedules

• Operational plans/procedures
• Project scope management
• International maritime goods code
• Dangerous goods by road and rail
• IATA dangerous goods by air
• License requirements
• Quarantine requirements
• Import quarantine requirements
• Health and safety legislation
• Environmental protection legislation
• Regulations and legislation
• Document and verify procedures
• Trial new procedures
• PDCA cycle
• Change processes
• Performance indicators
• Developing KPI’s
• Risks
• Training and induction
• Coaching
• Monitor performance
• Progress vs productivity
• Effectiveness against performance indicators
• SWOT analysis
• Opportunities and threats
• Making change work
• Communication styles
• Records and reports

• Export logistics
• Plan efficient export logistics
• Safety data sheet (SDS)
• Classes of dangerous goods
• Marine orders
• International maritime dangerous goods codes
• Road and rail transport codes
• Transport license
• Permit requirements
• Export quarantine requirements
• Environmental protection legislation
• Workplace relations regulation
• Consignment loads
• Customer instructions
• Quality customer service
• Customer loyalty
• Capacity of transport modes
• Intermodal transportation
• Multimodal transportation
• Weighing up cost versus time
• Company objectives
• Urgent orders
• Equipment and technology
• Efficient and effective delivery
• Types and compatibility of load
• Bond and customs requirements
• Fatigue management
• Operational deficiencies
• Workplace process flow
• Outsourcing components of operation
• Contingency management strategy
• Resource and infrastructure support
• Continuous improvement
• Local and overseas transport modes
• Establish times and routes
• Planning and scheduling movements
• Contingency planning
• Operational schedules
• Input output process
• Recruitment and selection
• Achieving buy-in
• Employee training / support
• Tracking procedures
• Terminal operating systems
• Customer purchase order
• Packaging and labelling
• Save and store schedule
• Non-compliance
• Australian Border Force (ABF)
• Regulations and legislation
• DIBP client registration
• EXDOC exporter registration
• Import declaration forms (N10)
• Export declaration form
• Export control manual
• Compliance audit
• Law and Ethics

• Space requirements
• Storage needs
• Storing dangerous goods
• Storage systems
• Block stacking
• Small item storage
• Volume and weight requirements
• Safety and security requirements
• Hazard identification
• Hazard assessment
• Manager / supervisor role
• Checklists
• Risk assessment nomogram
• Security program and procedures
• Storage handling security
• Incident /emergency procedures
• Fire prevention systems
• First aid facilities
• Evacuation plan
• Documentation systems
• Recording stock location
• Receival and dispatch
• Effective communication
• Design storage zone
• Space requirements
• Equipment operation
• Double deep racking
• Drive in racking
• Maintenance and cleaning areas
• Facility utilisation
• Optimum function
• SWOT analysis
• KPI’s
• Quality circles
• Ergonomic compliance
• Legislation
• Code of practice
• Safe lifting practices
• Product damage and stock losses
• Reporting
• Stock to sales ratio
• Return on investment
• Economic order quantity

When you study with Australian Online Courses, you will be assessed using a competency-based training method.

Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work.

In this course, the assessment will be comprised of written assignments and exercises, which may include short answer questions, reports, essays, research projects and reflective tasks.

If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.

In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.

• Professional development that is widely recognised and respected;
• Improve your employment opportunities;
• Study online, anywhere via our elearning system;
• High-quality professional development programs written by industry experts;
• No entry requirements;
• All course materials provided online – no textbooks to buy;
• Unlimited tutor support;
• Easy to understand course content;
• Twelve (12) months’ access, with extensions available upon application (fees apply);
• Certificate of Attainment/Completion issued for your CV (hard copy provided); and
• Course may be tax deductible; see your tax advisor.

The approximate study hours for this course is 120 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).

Yes! The cost for printed materials for this course is $50 per unit. Total cost for optional printed materials is: $400.00. Printed materials are optional and not required to complete the course. Everything you need to complete the course is provided online via our e-learning system.

You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!

Credit card: Within 60 mins during business hours.

BPAY: Within 1-2 working days.

Internet Banking: Within 1-2 working days.

Cheque/Money Order: Upon receipt of mailed cheque.

Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.

No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.

Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.

Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.