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Certificate of Employee and Industrial Relations

The Certificate of Employee and Industrial Relations is a professional development course that provides a strong foundation for navigating complex dynamics between employers, employees, and unions.
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Start Anytime
Yes
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Delivery Method
100% Online
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Study Hours
30 hours
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Course Access
12 Months

If you want to pursue a career in human resources, management, or any leadership position, this course will help you understand workplace rights, conflict resolution, negotiation strategies, and employment law.

The Certificate of Employee and Industrial Relations is a professional development course that provides a strong foundation for navigating complex dynamics between employers, employees, and unions.

In this employee relations course, you’ll learn about key employment laws and regulations, including the Fair Work Act and National Employment Standards (NES). You will also learn about contracts, classifications, minimum wage, enterprise bargaining, and compliance with Workplace Health and Safety (WHS) regulations, discrimination laws, and diversity initiatives.

You will discover mediation and conciliation for resolving conflicts, explore performance management and workplace discipline, and learn strategies for managing industrial action. You’ll also discover emerging trends, including the impact of technology, flexible work arrangements, and the gig economy, which will empower you to navigate the evolving workplace.

On completion of this course, you will have a strong foundation in employee and industrial relations to pursue a career in human resources or management.

Printed learning materials may be available free to print for this course. Requests can be made by contacting us. 

Course Structure
Unit - Certificate of Employee and Industrial Relations

Unit 1 – Introduction to Employee and Industrial Relations

  • Overview of employee relations
  • Overview of industrial relations
  • Key stakeholders
  • Historical context
  • Evolution of industrial relations
  • The role of HR

Unit 2 – Employment Law and Workplace Regulations

  • The Fair Work Act
  • National Employment Standards (NES)
  • The Fair Work Commission (FWC)
  • Employment contracts
  • Employment classifications
  • Minimum wage
  • Awards
  • Enterprise agreements

Unit 3 – Managing Workplace Policies and Compliance

  • Designing compliant workplace policies
  • Developing compliant policies
  • Managing workplace health and safety (WHS)
  • Managing WHS obligations
  • Equal opportunity, discrimination and diversity compliance
  • Promoting diversity
  • Strategies for risk management in ER/IR

Unit 4 – Enterprise Bargaining and Workplace Agreements

  • Understanding enterprise bargaining processes
  • Negotiating workplace agreements
  • The role of unions
  • Enterprise bargaining compliance
  • Strategies for ensuring compliance
  • Reviewing and updating agreements

Unit 5 – Handling Employee Disputes and Grievances

  • Handling employee disputes and grievances
  • Conflict resolution strategies
  • Conducting workplace investigations
  • Dealing with unfair dismissal
  • Adverse action claims
  • Mediation and conciliation processes

Unit 6 – Performance Management and Workplace Discipline

  • Implementing effective performance management systems
  • Managing employee misconduct
  • Termination of employment
  • Best practices for disciplinary action

Unit 7 – Workplace Change and Industrial Action

  • Managing restructuring, redundancies, and change
  • Understanding protected and unprotected industrial action
  • Strategies for dispute resolution in industrial action
  • Engaging with unions and employee representatives

Unit 8 – The Future of Employee Relations

  • The impact of technology and automation on employee relations
  • Flexible work arrangements and gig economy challenges
  • Psychological safety and mental health in workplaces
  • Best practices for fostering a positive employee relations culture
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Estimated Duration
30 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment

Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.

Career Outcomes

Professional Development for:

  • Human Resource Consultant
  • Human Resource Manager
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Certificate of Employee and Industrial Relations
$499.00
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About Us

At Australian Online Courses, we are passionate about helping individuals from diverse backgrounds achieve their career goals. Since 2008, we have created opportunities for people in Australia and around the world.

Our Difference

What sets us apart is that we genuinely care about your career development. That’s why flexible study schedules, competitive pricing and exceptional customer and student support are at the heart of what we do. Our comprehensive courses, developed in consultation with industry employers, provide the skills and knowledge necessary for success in your current role or to pursue new opportunities.

Our state-of-the-art eLearning platform means you can study anywhere, anytime. So, enrol today and get the skills and confidence you need to achieve your career dreams, big or small.

Graduation

A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.

How to Enrol

You can enrol online by clicking Get Started on any course page under Enrol & Start Today. Follow the prompts to complete your enrolment as an individual, business, or service provider.

Enrol via Live Chat (Business Hours)

Enrol via Telephone 1300 76 2221 (Business Hours)

Payment Options

Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.

Course FAQs

Why choose Australian Online Courses?
  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support via email;
  • We offer twelve (12) months’ access, with extensions available upon application (fees apply);
  • Course may be tax deductible; see your tax advisor.

There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18 with a competent level of English. For those under 18, please complete the Parent/Guardian Consent Form before enrolling.

To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.

You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!

Credit card: Within 60 mins during business hours.

BPAY: Within 1-2 working days.

Internet Banking: Within 1-2 working days.

Cheque/Money Order: Upon receipt of mailed cheque.

This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.

No. All courses are delivered online via our LMS and there are no work placement requirements in this course.

Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.

Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.

Offer
Enrol in June and take 15% off!
  • Valid for courses only
  • Enter the coupon code JUNE when enrolling.
  • Ts&Cs apply.
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