Find your new direction

  • 1300 76 2221
  • Australian owned and operated since 2008

Certificate of Policy Development


Course Outline and Topics

Course Overview

Organisations need good operational policies to convert strategic goals into actionable outcomes. The Certificate of Policy Development will equip you with the skills required to develop and produce operating policies for the workplace.

This online professional development program will also provide you with the knowledge required to participate in research and consultation processes which inform policy development.

You will learn to develop and analyse policies which impact on the client group and the work of the organisation, as well as how to develop and apply policy initiatives in the workplace.

This course is suitable for people who are beginning a career in policy development or those wanting to refresh their skills in the development of policy.

Course Structure

Unit 1 - Contribute to the review and development of policies

  • Assess organisation policies
  • Evaluate impact of policy context
  • Good policy features
  • Bad policy features
  • Relevance of current policies
  • Policy changes
  • Plan consultation methods
  • Gantt and PERT charts
  • Research tools
  • Consultation strategies
  • Research methods
  • Impact of policy changes
  • Trialling a policy
  • Collate and analyse findings
  • Methods of data analysis
  • Quality outcomes
  • Drafting and presenting report
  • Justification of proposals

Unit 2 - Develop and implement policy

  • Policy initiatives
  • Policy currency and relevance
  • Aim and purpose of policy
  • Outdated or irrelevant policies
  • Policies based on legislation
  • Current policy trends
  • Policy objectives
  • Policy issues and resolution
  • Collate information
  • Policy structure
  • Policy requirements
  • Writing policies
  • Resource implementations
  • Consultation with staff
  • Policy proposals
  • Prepare policy materials
  • Gain policy approval
  • Implementation plan
  • Promotion and dissemination
  • Policy evaluation
  • Communicate policy changes


Written assignments and exercises, including short-answer questions, reports/essays and projects. There are no examinations or due dates for assessment.


5 Secrets To Better Time Management In The Workplace

6 Popular Interview Questions And How To Answer Them

Payment Information

Certificate Course



  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • No entry requirements;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • 12 months’ access. Free extensions may be available upon application.
  • Certificate of Attainment/Completion issued for your CV (hard copy provided); and
  • Course may be tax deductible; see your tax advisor.

Career Pathways

Future growth




  • Policy Officer/ Coordinator
  • Policy Development Officer
  • Policy Advisor
  • Includes 12 months access
  • Full up-front payment only