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Supporting People With Dementia


Course Outline and Topics

Course Overview

Whether you work (or aspire to work) in an aged-care or special needs facility or want to support a friend or family member through dementia, this course is an excellent resource.

Supporting People With Dementia is an online professional development program that will provide you with the knowledge and skills required to provide support to clients with dementia in a variety of settings including family homes, community day settings and residential care facilities.

This online dementia support course will teach you how to develop and implement support plans for clients with dementia. You will also learn how to understand the influence and purpose of behaviour, assess behaviours of concern, develop multi-element support and response plans and utilise appropriate strategies to reduce behaviours of concern.

On completion of this course, you will feel competent and confident to work in a support role caring for a dementia patient or loved one.

Course Structure

Unit 1 - Provide support to people living with dementia

  • Types of dementia
  • Symptoms of dementia
  • Curability of dementia
  • Early indications
  • Late stages of dementia
  • Person-centred care
  • Individualised plan
  • Identify care needs
  • Physical environment
  • Identify physical and emotional abuse
  • Communication strategies
  • Safety and comfort of client
  • Validation strategies
  • Maintain dignity skills and health
  • Maintain independence
  • Personal hygiene
  • Organise activities
  • Support from family / carers
  • Carer and home support services
  • Behaviours of concern
  • Triggers of behaviour
  • Observation charts
  • Minimise the impact of behaviours
  • Incident reviews
  • Record information
  • Documentation policy
  • Self-care strategies
  • Stress levels


Written assignments and exercises, including short-answer questions, reports/essays and projects. There are no examinations or due dates for assessment.


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Payment Information

Certificate Course



  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • No entry requirements;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • 12 months’ access. Free extensions may be available upon application.
  • Certificate of Attainment/Completion issued for your CV (hard copy provided); and
  • Course may be tax deductible; see your tax advisor.

Career Pathways

Future growth




Professional Development For:-

  • Aged Care Workers
  • Personal Care workers
  • Enrolled Nurse
  • Nurses Aid
  • Includes 12 months access
  • Full up-front payment only