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Certificate of Advocacy

$599.00$899.00

Course Outline and Topics

Course Overview

Are you passionate about social welfare and justice? This professional development course is ideal for anyone who wants to deepen their understanding of effective campaigning to promote social justice.

The Certificate of Advocacy will provide you with the knowledge and skills required to represent the interests of those individuals who require advocacy services in the community and health sectors. This online course will take you through the representative role and teach you how to negotiate outcomes and liaise with key people in the advocacy process.

This online advocacy course will deepen your understanding of the critical issues of advocacy, provide you with essential planning tools and a range of proven advocacy methods and strategies for action.

On completion of this course, you will have gained the skills necessary to advocate for individuals and groups within your community and globally using proven methods affecting change.

Course Structure

Unit 1 - Facilitate the interests and rights of clients

  • Client interests, rights and needs
  • Overcoming barriers
  • Advocacy
  • Client referral
  • Community attitudes
  • SODAS decision-making process
  • Client meetings / phone calls
  • Client assessment
  • Implement strategies
  • Identify barriers
  • Optimise outcomes for client
  • Confidentiality
  • Client rights and preferences
  • Duty of care
  • Supervisor consultation
  • Document of client contact
  • Risk management
  • Apply work practices
  • Code of ethics
  • Health and safety
  • Legal requirements
  • Health professionals/specialists
  • Community support
  • Client complaints
  • Progress reviews
  • Feedback
  • Staff competence

Unit 2 - Provide advocacy and representation services

  • Representative role and process
  • Conditions of representation
  • Advocacy
  • Consent to advocacy
  • Guardianship
  • Key support people
  • Resources required
  • Reporting and accountability
  • Decision-making forums
  • Organisational interests
  • Identify concerns
  • Framework for action
  • Interests of individuals or groups
  • Progress reports
  • Negotiate outcomes
  • Liaise with key people
  • Strategic alliances and networks
  • Collaborative planning and action
  • Identify areas of conflict
  • Purpose and objectives
  • Effectiveness of strategies
  • Report outcomes
  • Make improvements

Unit 3 - Provide systems advocacy services

  • Client rights and interests
  • Advocacy
  • Consent to advocacy
  • Advocacy systems
  • Effective strategies
  • Peak industry bodies
  • Advocacy issues
  • Community consultation
  • Consultation processes
  • Effective networking
  • Meetings
  • Action plans
  • Projects and programs
  • Service improvements
  • Surveys and focus groups
  • Breaches of service delivery
  • Complaints assistance
  • Law and ethics
  • Promote service providers
  • Strategic alliances and partnerships
  • Develop a framework for change
  • Review outcomes
  • Lessons learned
  • Areas requiring change
  • Continuous improvement cycle
  • PDCA Cycle

Assessment

Written assignments and exercises, including short-answer questions, reports/essays and projects. There are no examinations or due dates for assessment.

Benefits

  • Become fully trained and improve your employment opportunities;
  • Recognised by employers as professional development;
  • Study online, anywhere via our elearning system;
  • Access to high-quality courses written by industry experts;
  • Interactive simulations for many programs;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • Unlimited enrolment with no expiry;
  • Certificate issued for your CV (hard copy provided);
  • Tax deductible in most cases* See your tax advisor.

 

 

Payment Information

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$599.00

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  • $150 deposit
  • $30/week
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$899.00