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Certificate of Business – Customised Program

$899.00$1,299.00

Course Outline and Topics

Course Overview

The Certificate of Business (Customised Program) will help you adapt to changes in the workplace by offering you the freedom to ‘mix and match’ units from our business units to meet your career goals.

Step 1

Select six (6) Units from our Business Units List.

Business Unit List

Administer projects
Analyse and present research information
Analyse consumer behaviour
Analyse consumer behaviour for specific markets
Analyse direct marketing databases
Analyse direct marketing databases Access 2013
Analyse direct marketing databases Using Access 2016
Analyse financial reports and budgets
Apply basic communication skills
Apply knowledge of the legal system to complete tasks
Apply knowledge of WHS legislation in the workplace
Apply project cost management techniques
Apply project human resources management approaches
Apply project information management and communications techniques
Apply project life cycle management processes
Apply project procurement procedures
Apply project quality management techniques
Apply project risk-management techniques
Apply project scope management techniques
Apply project stakeholder engagement techniques
Apply project time management techniques
Apply the principles of confidentiality and security within the legal environment
Apply the principles of confidentiality, privacy and security within the medical environment
Assist in controlling stocks and supplies
Assist in prioritising and planning activities in a legal practice
Assist with claims management, rehabilitation and return-to-work programs
Assist with compliance with WHS laws
Assist with effective WHS management of contractors
Assist with responding to incidents
Assist with workplace monitoring processes
Build and maintain relationships with small business stakeholders
Build and sustain an innovative work environment
Build client relationships and business networks
Carry out search of the public record
Collect data
Communicate effectively as a workplace leader
Communicate electronically Using Outlook 2013 and Windows 8
Communicate electronically using Outlook 2016
Communicate in the workplace
Communicate with influence
Comply with regulatory, taxation and insurance requirements for the micro business
Conduct a marketing audit
Conduct a telemarketing campaign
Conduct customer engagement
Conduct e-marketing communications
Conduct market research
Conduct online transactions
Conduct outbound customer engagement
Contribute to developing, implementing and maintaining WHS management systems
Contribute to effective workplace relationships
Contribute to health and safety of self and others
Contribute to implementing and maintaining WHS consultation and participation processes
Contribute to implementing and maintaining WHS management systems
Contribute to implementing emergency procedures
Contribute to managing WHS information systems
Contribute to organisation development
Contribute to team effectiveness
Contribute to the systematic management of WHS risk
Contribute to WHS hazard identification, risk assessment and risk control
Contribute to WHS issue resolution
Contribute to workplace innovation
Contribute to work-related health and safety measures and initiatives
Control records
Coordinate business resources
Create and use databases Using Access 2010
Create and use databases Using Access 2013
Create and use databases Using Access 2016
Create and use spreadsheets Using Excel 2013 and Windows 8
Create and use spreadsheets Using Excel 2016
Create electronic presentations Using PowerPoint 2010
Create electronic presentations Using PowerPoint 2013
Create electronic presentations using PowerPoint 2016
Deliver court documentation
Deploy customer service field staff
Design and develop an integrated marketing communication plan
Design and develop complex text documents Using Office 2010
Design and develop complex text documents Using Office 2013
Design and develop complex text documents Using Office 2016
Design and produce business documents Using Office 2010
Design and produce business documents Using Office 2013
Design and produce business documents Using Office 2016
Design and produce text documents Using Office 2010
Design and produce text documents Using Office 2013
Design and produce text documents using Office 2016
Design Databases Using Access 2010
Design databases Using Access 2013
Design databases Using Access 2016
Design direct response offers
Determine resource requirements for the micro business
Develop a marketing plan
Develop a media plan
Develop a micro business proposal
Develop a sales plan
Develop a workplace learning environment
Develop and implement a business plan
Develop and implement crisis management plans
Develop and implement strategic plans
Develop and manage performance-management processes
Develop and nurture relationships
Develop and use complex spreadsheets Using Excel 2010
Develop and use complex spreadsheets Using Excel 2013
Develop and use complex spreadsheets Using Excel 2016
Develop and use emotional intelligence
Develop keyboard skills Using Word 2010
Develop keyboard skills Using Word 2013
Develop keyboard skills Using Word 2016
Develop keyboarding speed and accuracy Using Word 2007
Develop keyboarding speed and accuracy Using Word 2010
Develop keyboarding speed and accuracy Using Word 2013
Develop keyboarding speed and accuracy Using Word 2016
Develop processes for the management of breaches in compliance requirements
Develop product and service knowledge for customer engagement operation
Develop product knowledge
Develop teams and individuals
Develop work priorities
Develop workplace policy and procedures for sustainability
Ensure a safe workplace
Establish a franchise
Establish a franchise operation
Establish and adjust the marketing mix
Establish and maintain a workgroup computer network
Establish legal and risk management requirements of small business
Establish networks
Facilitate continuous improvement
Facilitate the development and use of WHS risk management tools
Handle mail
Handle receipt and despatch of information
Identify and evaluate marketing opportunities
Identify and interpret compliance requirements
Identify and plan sales prospects
Identify risk and apply risk management processes
Identify suitability for micro business
Implement and monitor environmentally sustainable work practices
Implement and monitor environmentally sustainable work practices
Implement and monitor marketing activities
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Implement board member responsibilities
Implement continuous improvement
Implement effective communication strategies
Implement operational plan
Implement processes for the management of a breach in compliance requirements
Implement workplace information system
Initiate a quality audit
Interpret and apply medical terminology appropriately
Interpret market trends and developments
Investigate micro business opportunities
Investigate Work Health and Safety incidents
Lead a diverse workforce
Lead a quality audit
Lead and facilitate off-site staff
Lead and manage a sales team
Lead and manage effective workplace relationships
Lead and manage organisational change
Lead and manage team effectiveness
Lead effective workplace relationships
Lead team effectiveness
Maintain business records
Maintain business resources
Maintain business technology
Maintain business technology Using Windows 10
Maintain business technology Using Windows 8
Maintain patient records
Maintain records for time and disbursements in a legal practice
Maintain workplace safety
Make a presentation
Make a presentation Using PowerPoint 2013
Make a presentation Using PowerPoint 2016
Manage a franchise operation
Manage a small team
Manage an information or knowledge management system
Manage business document design and development
Manage business document design and development Using Office 2010
Manage business document design and development Using Office 2013
Manage business document design and development Using Office 2016
Manage closure of a franchise
Manage compliance with franchisee obligations and legislative requirements
Manage effective WHS consultation and participation processes
Manage employee relations
Manage establishment of new sites or regions
Manage finances
Manage human resource management information systems
Manage human resource services
Manage human resources strategic planning
Manage innovation and continuous improvement
Manage mediation processes
Manage meetings
Manage operational plan
Manage patient record-keeping system
Manage payroll
Manage people performance
Manage personal stress in the workplace
Manage personal work priorities and professional development
Manage personal, family, cultural and business obligations
Manage programs that promote personal effectiveness
Manage project cost
Manage project governance
Manage project human resources
Manage project information and communication
Manage project integration
Manage project procurement
Manage project quality
Manage project risk
Manage project scope
Manage project stakeholder engagement
Manage project time
Manage recruitment selection and induction processes
Manage rehabilitation or return to work programs
Manage relationship with franchisor
Manage relationships with franchisees
Manage remuneration and employee benefits
Manage risk
Manage separation or termination
Manage small business finances
Manage stress in the workplace
Manage WHS hazards associated with plant
Manage WHS risks
Manage workforce planning
Market the small business
Monitor and maintain records in an online environment
Monitor and manage small business operations
Negotiate contracts
Operate a personal computer using Windows 10
Operate a personal computer Using Windows 8
Organise and complete daily work activities
Organise and monitor the operation of compliance management system
Organise business travel
Organise finances for the micro business
Organise meetings
Organise personal work priorities and development
Organise schedules
Organise workplace information
Participate effectively in WHS communication and consultation processes
Participate in a quality audit
Participate in environmentally sustainable work practices
Participate in WHS hazard identification, risk assessment and risk control
Plan a home based business
Plan and implement administrative systems
Plan and manage conferences
Plan and monitor continuous improvement
Plan market research
Plan purchasing
Plan skills development
Plan small business finances
Prepare and process medical accounts
Prepare for work in a customer engagement environment
Present, secure and support sales solutions
Process and maintain workplace information
Process complex accounts
Process credit applications
Process customer complaints
Produce complex desktop published documents Using Publisher 2010
Produce complex desktop published documents Using Publisher 2013
Produce complex desktop published documents Using Publisher 2016
Produce complex legal documents
Produce complex legal documents Using Office 2013
Produce complex legal documents Using Office 2016
Produce desktop published documents Using Publisher 2010
Produce desktop published documents using Publisher 2013
Produce desktop published documents Using Publisher 2016
Produce simple word processed documents Using Word 2010 and Windows 7
Produce simple word processed documents Using Word 2013 and Windows 8
Produce simple word processed documents using Word 2016
Produce spreadsheets Using Excel 2007
Produce spreadsheets using Excel 2013 and Windows 8
Produce spreadsheets using Excel 2016
Produce texts from audio transcription
Produce texts from notes
Produce texts from shorthand notes
Profile the market
Promote and liaise on compliance requirements, systems and related issues
Promote innovation in a team environment
Promote products and services
Provide education and training on compliance requirements and systems
Provide information from and about records
Provide leadership across the organisation
Provide personal leadership
Provide sales solutions to customers
Provide workplace information and resourcing plans
Purchase goods and services
Recommend products and services
Report on a quality audit
Research legal information using primary sources
Retrieve information from records
Review human resource functions
Review recordkeeping functions
Review the status of a record
Schedule advertisements
Schedule customer engagement activity
Set up a business or records system for a small business
Show leadership in the workplace
Support a workplace learning environment
Support continuous improvement systems and processes
Support employee and industrial relations procedures
Support operational plan
Support performance management process
Support the recruitment, selection and induction of staff
Test direct marketing activities
Undertake disposal
Undertake e-learning
Undertake marketing activities
Undertake project work
Undertake small business planning
Use business equipment and resources
Use business technology Using Office 2013 and Windows 8
Use business technology Using Office 2016 and Windows 10
Use legal terminology in order to carry out tasks
Use multiple information systems
Utilise a knowledge management system
Work effectively as an off-site worker
Work effectively in a business environment
Work effectively in an educational environment
Work effectively in customer engagement
Work effectively with others
Work within a franchise
Work within organisational structure
Write complex documents
Write simple documents

Step 2

Click Add to Cart (Full Up-Front Payment or Payment Plan)

Step 3

Specify the six (6) units you wish to complete in the notes section of the enrolment form/checkout.

Step 4

Finalise your payment and be enrolled within 1-2 hours during business hours.

 

Assessment

Written assignments and exercises, including short-answer questions, reports/essays and projects. There are no examinations or due dates for assessment.

Benefits

  • Become fully trained and improve your employment opportunities;
  • Recognised nationally and internationally by employers;
  • Study online, anywhere via our elearning system;
  • Access to high-quality courses written by industry experts;
  • Interactive simulations for many programs;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • Unlimited enrolment with no expiry;
  • Certificate/Statement of Attainment issued for your CV; and
  • Tax deductible in most cases* See your tax advisor.

Payment Information

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$899.00

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  • $250 deposit
  • $40/week
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$1,299.00