The ability to think critically and creatively is vital in today’s workplace – as a high value is placed on innovation. Balancing critical and creative thought stimulates new ideas and problem-solving while also evaluating feasibility. This course is ideal for anyone in business, government or the creative industries.
Critical Thinking and Problem Solving is a professional development course that will expand your creative thinking skills while simultaneously improving your ability to think critically in the workplace and everyday life.
When you undertake this professional development course, you will learn the techniques to develop critical and creative thinking. You will also learn to challenge ideas and assumptions, present solutions that justify decision-making processes and understand legislative requirements relating to workplace practices.
You will also discover environments that encourage critical and creative thinking, learn to facilitate learning opportunities, provide feedback, and monitor and improve critical and creative thinking practices in the workplace.
On completion of this course, you will feel confident to deliver stronger problem-solving solutions in the workplace while leading others to develop their critical and creative thinking skills.
Unit 1 - Apply critical thinking skills in a team environment
Addressing a workplace problem
Teams and problem solving
Identify key issue/problem
Problem solving procedures
Questions and challenges
Solutions for workplace problems
Critical thinking that helps generate problem solutions
Team decision making
The problem solving process
Criteria for assessing the suitability of options
Evaluate solutions and make a selection
Finalise and review solution
Presenting solution to stake holders
The critical thinking process
Responding to challenges and questions
Critical thinking learnings (individuals and teams)
Unit 2 - Apply critical thinking to work practices
Key characteristics of critical thinking
Situations in which critical thinking should be applied
Using critical thinking
Generating sounds problem solutions
Applying critical thinking practices
Benefits of critical thinking
Critical thinking and leadership skills
How critical thinking helps people
Analysing the limitations of existing and proposed work practices
Stakeholders’ opinions and ideas
Using critical thinking for problem solving
Develop a proposal for the solution/s
Present a solution and justify the decision-making process
Reviewing decision making practices in the work area
Feedback on your use of critical thinking
Identify areas for self-development
Different forms of legislation
Unit 3 - Develop critical thinking in others
Research models of critical and creative thinking
Critical and creative thinking models
Paul-Elder Critical Thinking Model
First principle thinking/concepts/mental models
Approaches to instruction on critical and creative thinking methods
Facilitate learning opportunities for addressing gaps
The learning environment/learning organisations
Articulate key features
Key features and concepts
Environments that encourage critical and creative thinking
Analyse current system to identify gaps or barriers
Opportunities for team members to apply critical thinking skills
Providing feedback on performance tasks
Monitoring and improving thinking practices
Identify additional support for teams and individuals
Recommendations for improved learning
Forms of legislation
Unit 4 - Develop and apply thinking and problem solving skills
Problem solving in the workplace
Question types and styles
Ways to solve problems
Brainstorming and mind mapping
Lateral thinking and observation
Outcome evaluation and review
Collaborate and share ideas on problem solving
Identify challenges and problem solving
Assessing the suitability of options
Selecting a workplace issue to resolve
Structuring questions on an issue
Questionnaires and interviews
Documenting question responses
Problem solving techniques
Problem solving processes
Improvements to the problem-solving process
Problem solving skills
When you study with Australian Online Courses you will be assessed using a competency-based training method. Competency-based training focuses on a learner’s ability to receive, respond to and process information to achieve a competency result. As such, skills-based and knowledge assessments are geared towards attainment to meet industry-defined standards.
Assessment will be comprised of written assignments and exercises, including short answer questions, reports, essays, research projects and reflective tasks. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
All course materials provided online – no textbooks to buy;
Unlimited tutor support via email;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no entry requirements or pre-requisites for entry into this program.
How long will it take to complete this course?
The approximate study hours for this course is 60 hours. We offer twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit.Total cost for optional printed materials is: $200.00. Printed materials are available for purchase at any time and not require to complete this course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Professional Development for anyone in business, government or the creative industries.