Communication is at the heart of everything we do. Ideally, it should be a two-way process. While one person is providing information, the other should not only understand what is said but show they are receptive to the information. The ability to communicate effectively requires strong verbal and listening skills, and both are vital employee assets in any business environment.
Communicate With Influence is an online program that will help you improve your interpersonal communication skills, choose the right communication method to convey your message, and communicate with confidence both verbally and non-verbally.
In this personal development course, you will explore the art and science of communicating with influence, build trust with those you are communicating with, and learn to fine-tune your listening skills by asking the right questions.
You will also gain insights into miscommunication (the signs and how to resolve it), how to make an impact with non-verbal behaviours, and how to capture the attention of senior executives.
On completion of this course, you will be able to communicate efficiently and effectively, which will improve your morale and productivity, and enhance your relationships with your company, clients and colleagues.
Unit - Communicate with Influence
Communicating with influence
Confirming mandate or authority
Using appropriate language
Advancing business interests
Group decision making
Differences of opinion
Diversity and compromise
Positive work environments
Problems solving techniques
Developing work relationships
Maintaining credibility and trust
Lead meetings effectively
Guest speakers and participants
Agendas and meeting procedures
Keeping meetings on track
Summary of key issues
Preparing effective presentations
Law and ethics
When you study with Australian Online Courses you will be assessed using a competency-based training method. Competency-based training focuses on a learner’s ability to receive, respond to and process information to achieve a competency result. As such, skills-based and knowledge assessments are geared towards attainment to meet industry-defined standards.
Assessment will be comprised of written assignments and exercises, including short answer questions, reports, essays, research projects and reflective tasks. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
I enjoyed the content of the course, and found that the assessments suitably reflected the content
K. McCormack, Canterbury, NSW | Communicate With Influence
I really enjoyed the online course ‘Communicate with Influence’ and would happily recommend it to other learners. The content was very informative and practical as well as being easy to follow and navigate around. The assessment questions were relevant to the chapter topics and based on real-life scenarios. Overall, another wonderful course studied through AOC!
M. Tziotis, Canterbury, NSW | Communicate with Influence
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
All course materials provided online – no textbooks to buy;
Unlimited tutor support via email;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no entry requirements or pre-requisites for entry into this program.
How long will it take to complete this course?
The approximate study hours for this course is 15 hours. We offer twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit.Total cost for optional printed materials is: $50.00. Printed materials are available for purchase at any time and not require to complete this course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Professional development for office professionals, managers and those wishing to enhance their communication skills.