Develop an understanding of the role communication plays in creating, maintaining or destroying relationships to assist others in improving their communication in relationships. This course is ideal for counsellors, police officers, customs officers, lawyers, managers and anyone wanting to enhance relationships in their personal or professional life.
The Certificate of Relationships and Communication Counselling is an online professional development program that will provide you with an enhanced capacity to help people experiencing relationship difficulties. You will also gain an understanding of the diversity that exists in relationships, from families to workgroups and social encounters.
In this relationship counselling course, you will learn about communication in emerging relationships, signs of relationship breakdown and abuse and violence in relationships, adult psychological development and Erickson’s psychological stages.
You will also learn the influences on relating behaviour, communication techniques and skills, and how to create and plan a counselling intervention for a couple experiencing relationship difficulties.
On completion of this course, you will have developed critical “micro-skills” that can help you interact with clients, colleagues and others to help them to work through and find resolutions to relationship and other difficulties.
Course Structure
Unit - Relationships and Communication Counselling
Unit 1 – Communication in emerging relationships
- Introduction
- Problems in relationships
- Stages in relationships
- Interpersonal communication
- The communication process
- Principles of communication
- Communication filtered through perceptions
- Verbal communication
- Non-verbal communication
- Communication responsibility
- Ineffective communication
- Signs of relationship breakdown
- Effective communication
- Abuse and violence in relationships
Unit 2 – Self-Awareness and communication goals
- Introduction
- Negative communication
- Self-awareness
- Setting the stage for change
- Good communication is thoughtful
- Intent
- Awareness
- Recognising reactive patterns
- Relationship goals
Unit 3 – Communication patterns in relationships
- Negative patterns of communication
- Aggressive patterns
- Victim patterns
- Avoidance patterns
- Thought, feeling and action cycle
- Thoughts and feelings differentiated
- Emotions (feelings)
- Patterns of thought
- Behaviour (Actions)
- Action skills
- Communicating intent
Unit 4 – Influences on relating behaviour and PBL
- Influences on communication
- Environmental influences; family, culture, social, other
- Global factors
- Communicating and changing interpersonal needs
- Changing expectations and needs
- Adult psychological development
- Erikson’s psychosocial stages
- PBL to create and plan a counselling intervention for a couple who are experiencing relationship difficulties
Unit 5 – Communication techniques and skills
- Introduction
- Triads
- Listening
- Paraphrasing
- Reflective responses; emotions
- Reflective responses; content
- Guidelines to prevent inauthentic listening
- Open questions
- Message statements or requests
- Self-disclosure
- Encouraging clients to learn communication
Unit 6 – Maintaining relationships
- Introduction
- Kinds of, and stages in relationships
- Factors to help maintain relationships
- Agreements or contracts
- Praise and gifts for service
- Relationship nurturing communication
- Straight talk
Study Hours
Estimated duration 50 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrol Online: Click Add to Cart/View Cart on the course page.
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Enrol via Purchase Order/Tax Invoice
Enrolling Multiple Staff?
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Payment Options
Visa, Mastercard, BPAY and Direct Deposit.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
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- Relationships Counsellor
- Communications Counsellor
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