Develop an understanding of the role communication plays in creating, maintaining or destroying relationships to assist others in improving their communication in relationships. This course is ideal for counsellors, police officers, customs officers, lawyers, managers and anyone wanting to enhance relationships in their personal or professional life.
The Certificate of Relationships and Communication Counselling is an online program that will provide you with an enhanced capacity to help people experiencing relationship difficulties. You will also gain an understanding of the diversity that exists in relationships, from families to workgroups and social encounters.
In this professional development course, you will learn about communication in emerging relationships, signs of relationship breakdown and abuse and violence in relationships, adult psychological development and Erickson’s psychological stages.
You will also learn the influences on relating behaviour, communication techniques and skills, and how to create and plan a counselling intervention for a couple experiencing relationship difficulties.
On completion of this course, you will have developed critical “micro-skills” that can help you interact with clients, colleagues and others to help them to work through and find resolutions to relationship and other difficulties.
Course Structure
Unit 1 - Communication in emerging relationships
- Introduction
- Problems in relationships
- Stages in relationships
- Interpersonal communication
- The communication process
- Principles of communication
- Communication filtered through perceptions
- Verbal communication
- Non-verbal communication
- Communication responsibility
- Ineffective communication
- Signs of relationship breakdown
- Effective communication
- Abuse and violence in relationships
Unit 2 - Self-Awareness and communication goals
- Introduction
- Negative communication
- Self-awareness
- Setting the stage for change
- Good communication is thoughtful
- Intent
- Awareness
- Recognising reactive patterns
- Relationship goals
Unit 3 - Communication patterns in relationships
- Negative patterns of communication
- Aggressive patterns
- Victim patterns
- Avoidance patterns
- Thought, feeling and action cycle
- Thoughts and feelings differentiated
- Emotions (feelings)
- Patterns of thought
- Behaviour (Actions)
- Action skills
- Communicating intent
Unit 4 - Influences on relating behaviour and PBL
- Influences on communication
- Environmental influences; family, culture, social, other
- Global factors
- Communicating and changing interpersonal needs
- Changing expectations and needs
- Adult psychological development
- Erikson’s psychosocial stages
- PBL to create and plan a counselling intervention for a couple who are experiencing relationship difficulties
Unit 5 - Communication techniques and skills
- Introduction
- Triads
- Listening
- Paraphrasing
- Reflective responses; emotions
- Reflective responses; content
- Guidelines to prevent inauthentic listening
- Open questions
- Message statements or requests
- Self-disclosure
- Encouraging clients to learn communication
Unit 6 - Maintaining relationships
- Introduction
- Kinds of, and stages in relationships
- Factors to help maintain relationships
- Agreements or contracts
- Praise and gifts for service
- Relationship nurturing communication
- Straight talk
Assessment
Assessment Information
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work.
In this course, the assessment will be comprised of written assignments and exercises, which may include short answer questions, reports, essays, research projects and reflective tasks.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- No entry requirements;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support;
- Easy to understand course content;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Certificate of Attainment/Completion issued for your CV (hard copy provided); and
- Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 100 hours. We offer twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
While printed materials are not available for purchase, PDF copies are available for download and self-printing for this program.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
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- Relationships Counsellor
- Communications Counsellor
