The Certificate of Quality Auditing and Management is an online professional development program that will provide you with the skills and knowledge required to prepare for and participate in a quality audit as a member of a quality audit team.
You will learn how to initiate, conduct and organise a quality audit plan including negotiating follow up action with the auditee/client; and monitoring and reviewing auditing systems and activities.
This online auditing course will take you through the process of reviewing designated documentation; identifying and developing checklists and audit-related documentation; preparing audit schedules; gathering, analysing and evaluating information, as well as managing project quality.
This professional development course is an excellent program for management professionals and business owners to ensure organisational systems, operations and procedures are effective and efficient and to safeguard against fraud and non-compliance with government and other regulatory bodies.
Unit 1 - Initiate a quality audit
Quality management systems
Pre-audit meeting with client
Prepare entry meeting agenda
Discuss audit scope with client
Quality terms and systems
Scope and risk
Patterns and trends
Types of audit
Examine business plan
Policies and procedures
Negotiate audit agreement with client
Outline audit processes
Lead auditor role
Audit team roles and responsibilities
Audit reporting styles and format
Develop quality audit plan
Audit methods and techniques
Check for accuracy
Resolve any problems
Unit 2 - Report on a quality audit
Compile audit results
Compare audit objectives
Analyse audit results
Accurate recording procedures
Descriptive and critical analysis
Reduction, elimination and prevention
Produce audit report
Types of audit reports
Present audit report
Statistical data in visual forms
Negotiate follow up process
Determine corrective action
Corrective Action Report (CAR)
Suggestions for improvements
Evaluate achieving audit objectives
4 phases of an audit
Audit method improvements
Unit 3 - Participate in a quality audit
Review auditee documentation
The first stage meeting
Prepare audit checklists/tools
Anticipate possible issues
Complete data analysis
Access sources of information
Report patterns and trends
Report areas of risk
Document audit processes
Prepare corrective action report (CAR)
Unit 4 - Lead a quality audit
Organise entry meeting
Prepare agenda for audit
Confirm audit objectives
Sources of information
Manage audit team resources
Supervise team activities
Corrective action reports
Conduct exit meeting
Examine results and findings
Context of audit
Provide team feedback
Advice for improvement
Unit 5 - Manage project quality
Quality management plan
Quality objectives and standards
Quality v grade
Project quality management
The process of quality planning
Tools, techniques and methods
Project scope statement
Project management plan
Design of Experiment (DOE)
Cost of Quality (COQ)
Process improvement plan
Quality control process
Cause and effect diagram
The Four Sigma values
Outputs from quality control
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work.
In this course, the assessment will be comprised of written assignments and exercises, which may include short answer questions, reports, essays, research projects and reflective tasks.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
No entry requirements;
All course materials provided online – no textbooks to buy;
Unlimited tutor support;
Easy to understand course content;
Twelve (12) months’ access, with extensions available upon application (fees apply);
Certificate of Attainment/Completion issued for your CV (hard copy provided); and
Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 75 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit.Total cost for optional printed materials is: $250.00. Printed materials are optional and not required to complete the course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.