The Certificate of Quality Auditing and Management is an online professional development program that will provide you with the skills and knowledge required to prepare for and participate in a quality audit as a member of a quality audit team.
You will learn how to initiate, conduct and organise a quality audit plan including negotiating follow up action with the auditee/client; and monitoring and reviewing auditing systems and activities.
This online auditing course will take you through the process of reviewing designated documentation; identifying and developing checklists and audit-related documentation; preparing audit schedules; gathering, analysing and evaluating information, as well as managing project quality.
This professional development course is an excellent program for management professionals and business owners to ensure organisational systems, operations and procedures are effective and efficient and to safeguard against fraud and non-compliance with government and other regulatory bodies.
Course Structure
Unit 1 - Initiate a quality audit
- Quality audits
- Audit objectives
- Quality management systems
- Audit process
- Pre-audit meeting with client
- Prepare entry meeting agenda
- Discuss audit scope with client
- External audits
- Process audit
- Quality terms and systems
- Scope and risk
- Patterns and trends
- Risk management
- Types of audit
- Internal audits
- Client communication
- Audit history
- Examine business plan
- Policies and procedures
- Negotiate audit agreement with client
- Outline audit processes
- Lead auditor role
- Audit team roles and responsibilities
- Audit reporting styles and format
- Develop quality audit plan
- Audit schedule
- Audit methods and techniques
- Confidentiality
- Non-compliance
- Check for accuracy
- Resolve any problems
- Prepare checklists
Unit 2 - Report on a quality audit
- Compile audit results
- Compare audit objectives
- Flow charts
- Analyse audit results
- Accurate recording procedures
- Quantitative analysis
- Statistical analysis
- Inferential analysis
- Qualitive analysis
- Descriptive and critical analysis
- Objective analysis
- Reduction, elimination and prevention
- Objective evidence
- Auditor decisions
- Produce audit report
- Fieldwork standards
- Reporting standards
- Types of audit reports
- Statutory requirements
- Present audit report
- Statistical data in visual forms
- Negotiate follow up process
- Determine corrective action
- Corrective Action Report (CAR)
- Suggestions for improvements
- Agreed timelines
- Action plan
- Flow chart
- Gantt charts
- Evaluate achieving audit objectives
- 4 phases of an audit
- Audit method improvements
- Auditor performance
Unit 3 - Participate in a quality audit
- Review auditee documentation
- Quality audit
- The first stage meeting
- Prepare audit checklists/tools
- Anticipate possible issues
- Complete data analysis
- Access sources of information
- Data auditors
- Initial assessment
- Auditor/staff interviews
- Report patterns and trends
- Report areas of risk
- Reporting processes
- Evaluate data/information
- Best practice
- Document audit processes
- Formulate findings
- Prepare corrective action report (CAR)
- Examine results/findings
- Recommend improvements
- Exit meeting
- Explain context
Unit 4 - Lead a quality audit
- Organise entry meeting
- Prepare agenda for audit
- Confirm audit objectives
- Confirm schedules
- Logistical arrangements
- Gather information
- Sources of information
- Manage audit team resources
- Supervise team activities
- Contingency plans
- Corrective action reports
- Conduct exit meeting
- Examine results and findings
- Reporting arrangements
- Context of audit
- Provide team feedback
- Advice for improvement
Unit 5 - Manage project quality
- Quality management plan
- Quality objectives and standards
- Quality v grade
- Project quality management
- Stakeholder environment
- The process of quality planning
- Tools, techniques and methods
- Project scope statement
- Project management plan
- Design of Experiment (DOE)
- Cost of Quality (COQ)
- Quality metrics
- Quality checklists
- Process improvement plan
- Quality assurance
- Quality control process
- Cause and effect diagram
- The Four Sigma values
- Flowcharting
- Outputs from quality control
Study Hours
Estimated duration 75 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
It was easy to access the information, the layout and design of the training documents was functional, the information provided was quite useful and has enhanced my understanding of quality auditing. I’m happy with the overall experience, and wouldn’t hesitate to undertake another course in the future.
D. Thorn, Murrays Beach, NSW | Certificate of Quality Auditing and Management
Overall satisfying as what was learnt has certainly added value to our current audit approaches. High recommended to anyone wishing to take on Quality auditing
M. Nou Voklus, Papua New Guinea | Certificate of Quality Auditing and Management
Well structured course with plenty of support
K. Downes, Kenmore, QLD | Certificate of Quality Auditing and Management
Easy to use references and learning materials, assessment process was fair and thorough.
Overall course very beneficial.
S. Clery, Mount Crosby, QLD | Certificate of Quality Auditing and Management
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrol Online: Click Add to Cart/View Cart on the course page.
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Enrol via Purchase Order/Tax Invoice
Enrolling Multiple Staff?
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Payment Options
Visa, Mastercard, BPAY and Direct Deposit.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
- Internal Auditor
- Taxation
- Compliance Management
- Quality Assurance Coordinator
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