If helping people to gain meaningful employment and achieve career goals appeals to you The Certificate of Employment Services will give you the skills you need to succeed.
This online professional development program will provide you with the skills and knowledge to manage, monitor and work effectively in contracted employment services.
You will learn to develop and monitor employment plans with clients and learn how to work intensively with clients. The course will also teach you to research and report on labour market information.
You will be enabled to conduct career guidance interviews and provide coaching and motivation. The course covers how to liaise with employers to promote flexible working arrangements.
Course Structure
Unit 1- Analyse and apply information that supports employment and career development
- Information gathering
- Networking
- Industry / professional associations
- Industry information
- Government departments
- University research facilities
- Labour market information
- Copyright
- Formal and informal research
- Research skills
- Evaluate plans
- Processes and practices
- Individual pathways plan
- Job search planning
- Client education and training
- Opportunities to update knowledge
- Changes in economic activity
- Labour Force Surveys
- Average working hours
- Contract employment
- Portable skills
- Globalisation
- Impact of technology
- Core vocational skills
- Employment trends
- Job vacancy reporting
- Unemployment data
- Recruitment analysis
- Instigating change
Unit 2 - Deliver and monitor contracted employment services
- Government contracts
- Contract information
- Service provider responsibilities
- Records management
- Contractual compliance
- Disability employment services
- Law and Ethics
- Employment Services Charter
- Terms of an employment contract
- Contractual requirements
- Non-compliance
- Client outcomes
- Service delivery
- Performance Monitoring Plan (PMP)
- Data analysis plans
- Fraud prevention measures
- Contract components
- KPI’s
- Non-compliance register
Unit 3 - Deliver employment services to employers
- Position descriptions
- Selection criteria
- Job analysis
- Qualifications and experience
- Employment conditions
- Awards and entitlements
- Remuneration
- Basis of employment
- Labour market information
- Service agreements
- Sourcing job seekers
- Online recruitment
- Writing advertisements
- Job seeker enquiries
- Recruitment processes
- Letter of offer
- Employment contracts
- Law and ethics
- Post-placement services
- Workforce Planning Framework
- Workforce planning strategies
- Flexible work arrangements
- Work-life balance
- Payment arrangements
Unit 4 - Develop and monitor employment plans
- Conduct job seeker assessment
- Job seeker knowledge and skills
- Personal skills
- Transferable skills
- Labour market
- Key selling points
- Disadvantaged job seekers
- Barriers to employment
- Training gap analysis
- Employment goals
- Job search activities
- Education and training opportunities
- Innovative approaches
- Non-vocational barriers
- SMART goals
- Employment plan
- Effective questioning
- Job seeker strategies
- Resumes and cover letters
- Job seeker presentation
- Job interviews
- Employment services
- Job seeker support
- Law and ethics
Unit 5 - Deliver services consistent with a career development framework
- Client participation
- Client communication
- Career development
- Client needs and aspirations
- Clarify expectations
- Teaching clients to plan
- Client support
- Facilitate client learning
- Adult learning models
- Learning styles
- Group learning
- Establish trust
- Sharing and reflecting information
- Change management
- Building resilience
- Goal setting
- Required competencies
- Areas for development
- Stages of life
- Professional development
- Career status
- Evaluate services
- Surveys and questionnaires
Unit 6 - Provide support to people in career transition
- Career action plan
- Develop strategies
- Confirm goals
- Assess current job and skills
- Areas for development
- Training opportunities
- Highlight key skills
- Effective resume
- Ability tests
- Job interviews
- CAR structure
- Interview questions and answers
- Communication skills
- Building rapport
- Active listening
- Career action plan
- Goals
- Client progress
- Client feedback
Study Hours
Estimated duration 90 Hours
Course Delivery and Start
Start anytime, self-paced and 100% Online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no entry requirements or pre-requisites for entry into this program.
How long will it take to complete this course?
The approximate study hours for this course is 90 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit. Total cost for optional printed materials is: $300.00. Printed materials are available for purchase at any time and not require to complete this course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Payment Options
Visa, Mastercard, BPAY and Direct Deposit
Career Pathways
Future growth
Strong
Unemployment
Low
- Recruitment Consultant
- Employment Consultant
- Employment Services Consultant
- Coordinator Employment Services
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