Would you like to embark on a fulfilling career where your work is all about helping a disabled person to achieve their best life? The Certificate of Disability Services is an online professional development program that will provide you with the essential knowledge and skillsets to provide person-centred support to those with a disability.
In this online disability course, you will learn in-depth skills and knowledge about the disability sector to move into disability support positions including case management and project work in both the government and non-government sectors.
You will learn how to coordinate multiple service inputs for clients and learn how to undertake case management for clients with complex needs and issues.
The Certificate of Disability Services will teach you to facilitate the empowerment of people with a disability by fostering self-determination, independence and strengths. You will also learn how to coordinate services for people with disabilities and maximise participation in work.
Course Structure
Unit 1- Facilitate the empowerment of people with disability
- Legal, political and social frameworks
- Developmental delay
- Intellectual disability
- Neurological disability
- Physical disability
- Sensory disability
- Disability support services
- National Disability Strategy 2010
- National Disability Insurance Scheme (NDIS)
- Disability Services Standards
- Social Model of Disability
- Social justice
- Catteneo’s Model of Empowerment
- Facilitating empowerment
- Human rights
- Legally denying rights
- Communication techniques
- Impacts of trauma
- Chronic lifestyle conditions
- Cultural needs
- Family partnerships
- Breaches of human rights
- Abuse and neglect
- Choice and self-determination
- Person-centred options
- Support services
- Adaptive technology
- Communication specialists
- Dignity of risk
- Self-advocacy
- Advocacy services
- SODAS decision-making process
Unit 2- Provide person-centred services to people with disability with complex needs
- Complex support issues
- Prioritise needs
- Duty of care
- Risk management
- Negligence
- Complex support needs
- Detecting impairment
- Comprehensive assessments
- Aged Care Assessment Program (ACAP)
- Quality of life
- Best practice guidelines
- Complex and special needs
- Service plans
- Cultural differences
- Health problems
- Service coordination plan
- SMART goals
- Community support groups / agencies
- Individualised care plans
- Record keeping
- Support worker required skills
- Disability support workers
- Physical conditions
- Service providers
- Privacy principles
- Evaluate plan
- Feedback
- Process mapping
- The Aged Rights Advocacy Service (ARAS)
Unit 3 - Maximise participation in work by people with disability
- Job search techniques
- Open supported employments
- Employment steps
- Resumes
- Strategy plans
- Register with agencies
- Disability employment service
- Rights and responsibilities
- Equal employment opportunity
- Working conditions
- Work health and safety
- Assess work abilities
- Questioning techniques
- Listening
- Preliminary screening
- Appraisal assessments
- Assess productivity
- Pro rate legal wage
- Key Performance Indicator
- Industrial relations system
- Contracts of employment
- Apprentice wage support
- Salaries and wages
- Employer organisations
- Monitor employment opportunities
- Preparing for interviews
Unit 4- Support individuals with autism spectrum disorder
- Diagnostic processes
- Assessment tools
- Core areas of functional impact
- History of autism spectrum disorders
- Neurobiological cause
- Genetic causes
- Current research
- Functions of the brain
- Environmental toxins
- Viral causes
- Treatment, therapies and interventions
- Testing and diagnosis
- Deficits in social skills
- Impact and stress on family
- Education
- Values and attitudes
- Plan and implement support
- Responding effectively to needs
- Interventions and support strategies
- Strategies for including students with ASD
- Physical activities
- Individual program plan
- Individual education plan
- Sensory strategies
- Touch sensitivity
- Gustatory strategies
- Olfactory strategies
- Vestibular strategies
- Triggers
- Positive reinforcement
- Evidence of positive results
- Pharmaceutical drugs
- Alternative therapies
- Achieving outcomes
- Developmental philosophy
- Quality of life
- Social models
- Human rights
- Respect and equality
- Equal opportunity / discrimination legislation
- Health and safety
- Medication regulations
- Disability services
- Professional boundaries
- Professional development
- Childhood autism rating scale (CARS)
Unit 5 - Develop and provide person-centred service responses
- Person-centred approaches
- Communication skills
- Promoting participation
- Strengths-based approach
- Response planning
- Collaboration
- Case management administration
- Documentation
- Privacy principles
- Monitoring progress
- Problem-solving
- Training for clients
- Changes in the sector
- Policy and procedures
- Quality frameworks
- Barriers
- Best practice
Unit 6 - Provide advocacy and representation services
- Establish the representative role and process
- What is advocacy
- Developing strategic alliances
- Accountability and evaluation
- Represent the interests of client or client group
- Interests, concerns and priorities
- Organisational interests
- A framework for action
- Represent interests and measure success
- Progress reports and feedback
- Negotiate outcomes and liaise with key people
- Purpose and objectives
- Collaborative planning and action
- Potential areas of conflict
- Evaluate effectiveness of strategies
- Reporting on outcomes
Unit 7 - Work with people with mental health issues
- Communication and relationship building
- Listening skills
- Care plans
- Client autonomy
- Social, cultural and spiritual differences
- Client rights
- Confidentiality and privacy
- Compliance and sharing
- Mental health issues
- Recovery model
- Values and attitudes
- Foreseeable harm
- Dignity of risk
- Service plans
- Self-management strategies
- Family-sensitive approaches
- Community development and education
- Mental health promotion
- Case management
- Psychosocial rehabilitation
- Supported employment
- Early intervention/prevention
Unit 8 - Coordinate complex case requirements
- CSMA
- Case management standards
- Models of case management
- Formal behaviour support
- Services for families and carers
- Case action plans
- Client goals
- Statutory requirements
- Community-based case management
- Case coordination
- Standards of care
- Care meetings
- Monitoring client progress
- Accountability to funding bodies
- Accessible service delivery
- Problem solving
- Family structure and dynamics
Study Hours
Estimated duration 100 Hours
Course Delivery and Start
Start anytime, self-paced and 100% Online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
I was happy with the quick response I could get for any enquiry I made, this made me feel you are committed to producing competent students in your courses who will then effectively deliver in their places of employment
T.Ndirangu, Gatton, QLD | Certificate of Disability Services
The course material was easy to access and relevant. Assessments were comprehensive
J. Copeland, White Rock, NSW | Certificate of Disability Services
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrol Online: Click Add to Cart/View Cart on the course page.
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Enrol via Purchase Order/Tax Invoice
Enrolling Multiple Staff?
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Payment Options
Visa, Mastercard, BPAY and Direct Deposit.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
- Disability Services Coordinator
- Client Engagement Coordinator – Disability Services
- Support Worker – Disability Services
- Customer Service Officer – Disability Services
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