Would you like to embark on a fulfilling career where your work is all about helping a disabled person to achieve their best life? The Certificate of Disability Services is an online professional development program that will provide you with the essential knowledge and skillsets to provide person-centred support to those with a disability.
In this online disability course, you will learn in-depth skills and knowledge about the disability sector to move into disability support positions including case management and project work in both the government and non-government sectors.
You will learn how to coordinate multiple service inputs for clients and learn how to undertake case management for clients with complex needs and issues.
The Certificate of Disability Services will teach you to facilitate the empowerment of people with a disability by fostering self-determination, independence and strengths. You will also learn how to coordinate services for people with disabilities and maximise participation in work.
Unit 1- Facilitate the empowerment of people with disability
Legal, political and social frameworks
Disability support services
National Disability Strategy 2010
National Disability Insurance Scheme (NDIS)
Disability Services Standards
Social Model of Disability
Catteneo’s Model of Empowerment
Legally denying rights
Impacts of trauma
Chronic lifestyle conditions
Breaches of human rights
Abuse and neglect
Choice and self-determination
Dignity of risk
SODAS decision-making process
Unit 2- Provide person-centred services to people with disability with complex needs
Complex support issues
Duty of care
Complex support needs
Aged Care Assessment Program (ACAP)
Quality of life
Best practice guidelines
Complex and special needs
Service coordination plan
Community support groups / agencies
Individualised care plans
Support worker required skills
Disability support workers
The Aged Rights Advocacy Service (ARAS)
Unit 3 - Maximise participation in work by people with disability
Job search techniques
Open supported employments
Register with agencies
Disability employment service
Rights and responsibilities
Equal employment opportunity
Work health and safety
Assess work abilities
Pro rate legal wage
Key Performance Indicator
Industrial relations system
Contracts of employment
Apprentice wage support
Salaries and wages
Monitor employment opportunities
Preparing for interviews
Unit 4- Support individuals with autism spectrum disorder
Core areas of functional impact
History of autism spectrum disorders
Functions of the brain
Treatment, therapies and interventions
Testing and diagnosis
Deficits in social skills
Impact and stress on family
Values and attitudes
Plan and implement support
Responding effectively to needs
Interventions and support strategies
Strategies for including students with ASD
Individual program plan
Individual education plan
Evidence of positive results
Quality of life
Respect and equality
Equal opportunity / discrimination legislation
Health and safety
Childhood autism rating scale (CARS)
Unit 5 - Develop and provide person-centred service responses
Case management administration
Training for clients
Changes in the sector
Policy and procedures
Unit 6 - Provide advocacy and representation services
Establish the representative role and process
What is advocacy
Developing strategic alliances
Accountability and evaluation
Represent the interests of client or client group
Interests, concerns and priorities
A framework for action
Represent interests and measure success
Progress reports and feedback
Negotiate outcomes and liaise with key people
Purpose and objectives
Collaborative planning and action
Potential areas of conflict
Evaluate effectiveness of strategies
Reporting on outcomes
Unit 7 - Work with people with mental health issues
Communication and relationship building
Social, cultural and spiritual differences
Confidentiality and privacy
Compliance and sharing
Mental health issues
Values and attitudes
Dignity of risk
Community development and education
Mental health promotion
Unit 8 - Coordinate complex case requirements
Case management standards
Models of case management
Formal behaviour support
Services for families and carers
Case action plans
Community-based case management
Standards of care
Monitoring client progress
Accountability to funding bodies
Accessible service delivery
Family structure and dynamics
Estimated duration 100 Hours
Course Delivery and Start
Start anytime, self-paced and 100% Online
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
I was happy with the quick response I could get for any enquiry I made, this made me feel you are committed to producing competent students in your courses who will then effectively deliver in their places of employment
T.Ndirangu, Gatton, QLD | Certificate of Disability Services
The course material was easy to access and relevant. Assessments were comprehensive
J. Copeland, White Rock, NSW | Certificate of Disability Services
Studying with Australian Online Courses gave me the flexibility to complete field studies, tasks and assignments in my own time. I did not feel pressured at any time during my course to submit work until I was completely satisfied with my work. The course material was well presented and easy to follow. I would highly recommend Australian Online Courses to anyone who is looking to undertake online study with such a helpful and professional organisation. Thanks again.
J, Christmass, Madeley, WA
I have experienced: i) Extremely efficient online learning. ii) Quick marking ‘turn-around’ times. iii) Tutors who have been wonderfully approachable and helpful with any queries and concerns regarding course enrollment, assessments and/or subject matter. Overall, I am very satisfied with learning via Australian Online Courses. Thank you.
C, Garson, Toowoomba, QLD
Fantastic experience and was able to gain lots of knowledge.
J. Peirce, Busby, NSW
I have learnt a lot from this course. This course has helped me to manage my anger issues and look at things from a different perspective. I have learnt that my anger and the behaviour can affect others. I have learnt new ways on controlling and managing my emotions and anger. This is the first time i have attended an anger management course. I wish I had done this course earlier.
B. Murphy, Concord, NSW
The course content was relevant, interesting and appropriately paced.
K. Scott, Peachester, QLD
My experience was Australian Online Courses was excellent. I could complete the work at my own pace using the provided materials which were in a easy to access spot. The education has helped me formulate ideas for progressing a project I am currently trying to develop. Overall I am very satisfied with what I have experienced.
N. Haydon, Mount Peter, QLD
It was a very informative platform. The study material is very useful and assignments are practical based real life situations. I learned a lot and I try my best to improve myself with the help of this course.
A.Singh, Hoppers Crossing, VIC
I completed this course to develop my knowledge and skillset in policy development in hopes of progressing my career. Online study works best for me to allow me to continue working full time, and studying when it suits me. Assessments were marked quickly, and the content was engaging and beneficial. Thank you to AOC
S. Littlehales-Adey, Everton Hills, QLD
I enjoyed studying and I’m going to enroll for another course. The tutor was great and it was easy to understand.
A, Egia, Gatton, QLD
The best institute I have ever come through. Looking forward to enrolling in few other courses for a refresher.
M, Hussein, Fiji
I was grateful to be able to study at my own pace, so I could stop and start when I chose and be able to keep up with other commitments. I also appreciated the tutors responding to my queries in a timely manner.
M, Minchin, Wellard, WA
I have thoroughly enjoyed completing this course. I’ve learnt many valuable new skills, which will assist me in advancing my career. Thank you!
T. A, Waterson, Kellyville, NSW
It was amazing experience to do online course with this organisation. Everything comes very smooth and the portal is very user friendly.
Z, Yuan, Melrose Park, NSW
loved studying Australian Online Courses. The fact that you are able to complete the course and assessment in your own time is amazing! I started this course when I was heavily pregnant with my first child and have now completed it 6 months after he was born due to the fact that it is at your own pace!
B, Carr, Gold Coast, QLD
I absolutely loved it! It was easy to pick up so that I could learn and start a new career.
G, Moore, Cranbourne North, VIC
AOC was great. Study content was great and gave me all necessary information to complete the assessments and also gain a great understanding of the units. I also dealt with AOC support to extend my course and it was such an easy process and I was so glad to be able to do that without any issues.
A, Spezza, Hadfield, VIC
I loved my experience studying with Australian Online Courses.
K. Sclippa, Mareeba, QLD
Amazing learning opportunity, I love that I can complete the course at my own pace. The learning and the assignments provided me with a lot of insight and knowledge for my future career.
D. Drube, Singapore
My experience for studying with Australian Online Courses was excellent. All the information supplied to me was easy to understand. I would definitely come back to you to study another course if needed, in the future. Highly recommend.
E. Pearce, Advancetown, QLD
My experience with Australian online courses has been fantastic, I would highly recommend them to everyone I know. Professional and extremely helpful staff make studying online so much easier. I definitely would chose to study with Australian Online Courses again.
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
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Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
All course materials provided online – no textbooks to buy;
Unlimited tutor support via email;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.