Most crises are part of normal life experiences but some people will require professional intervention to recover. This course is ideal for those who wish to broaden their counselling qualifications, including those who work in or are planning to work in trauma counselling, psychotherapy, psychology or in health or caring roles.
The Certificate of Crisis Counselling is an online professional development program that will equip you with the skills to deal with a range of crisis situations including pandemics, assaults, terrorist attacks, natural disasters, mental illnesses and various kinds of loss.
In this crisis counselling course, you will study the methods for crisis intervention, some of the dangers posed by intervening, and the ethical, professional and legal implications of crisis intervention.
You will also further explore the possible modes of intervention in the case of violence, sexual assault, drug addiction, family crises and post-traumatic stress disorder.
On completion of this course, you will have the skills to reduce the intensity of a person’s physical, mental, emotional and behavioural reactions to a crisis, and assist them with returning to an optimal level of functioning.
Unit - Crisis Counselling
Unit 1 – Understanding methods of crisis intervention
Who provides crisis intervention?
Responding to a crisis
Critical incident stress management (CISM)
Critical incident stress debriefing (CISD)
Law enforcement personnel and CISD
Criticisms of psychological debriefing and CISD
Unit 2 – Ethical, professional and legal issues
Conflicts of interest
Duty of care
Cultural issues and respect
Client records and confidentiality
Professional and specialist skills
Supporting people who are grieving
Dealing with anger
Termination and referral
Ending the counselling process
Unit 3 – Dangers during crisis and effective intervention
Transference and counter-transference
Types of suicide
Professional ethics and suicide
Suicide and autonomy
Risks to the professional
Case study – South Asian Tsunami
Debriefing the debriefer
Unit 4 – Developmental crises
Erikson’s Psychological Stated of development model
Teenagers in crisis
Causes of teenage crisis
Children coping with disaster and crisis
Grief and children
Preparing a child for death
After a death
Childhood responses to grief
Supporting a grieving child
What is ok and what is not ok
Children with serious problems with loss and grief
Grief as a unique adolescent experience
Differences in grief
Unit 5 – Post-traumatic stress disorder (PTSD)
Common symptoms of PTSD
Treatment of PTSD
Types of PTSD
Components of PTSD treatment
Unit 6 – Violence and sexual assault
Responses to assault
Sexual assault trauma syndrome
Male survivors of sexual assault
False stalking syndrome
Sexual abuse counselling
How violence can affect the victim
Unit 7 – Crisis and drug addiction
Traumatic effects that lead to drug abuse
Why people use drugs
Men, depression and substance abuse
Disasters and substance abuse or dependence
PTSD and alcohol abuse
Effect treatment patterns
Mental health issues
Unit 8 – Family crisis
Triggers of abuse
PTSD and the family
Unit 9 – Crisis and cultural issues
Are counselling and therapy culture-bound?
Dealing with cultural change
Traumatic stress reactions
Estimated duration 50 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Since my first interaction with Australian Online Courses, the assistance, information, course, and Tutor have been outstanding.
My experience with Australian Online Courses has been highly beneficial, enjoyable, and professional. The Certificate in Crisis Counselling has given me the opportunity to pursue the Personal Development I desired to refresh my Crisis Counselling skills, ensuring I can deliver the best care possible to my clients. Thank you Australian Online Courses.
J. Yeend, Dalby, QLD | Certificate of Crisis Counselling
Enjoyed the whole experience
D. Wiseman, Dederang, VIC | Certificate of Crisis Counselling
Very easy to navigate
K. Martin, Edithburgh, SA | Certificate of Crisis Counselling
Studying with Australian Online Courses gave me the flexibility to complete field studies, tasks and assignments in my own time. I did not feel pressured at any time during my course to submit work until I was completely satisfied with my work. The course material was well presented and easy to follow. I would highly recommend Australian Online Courses to anyone who is looking to undertake online study with such a helpful and professional organisation. Thanks again.
J, Christmass, Madeley, WA
I have experienced: i) Extremely efficient online learning. ii) Quick marking ‘turn-around’ times. iii) Tutors who have been wonderfully approachable and helpful with any queries and concerns regarding course enrollment, assessments and/or subject matter. Overall, I am very satisfied with learning via Australian Online Courses. Thank you.
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Fantastic experience and was able to gain lots of knowledge.
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I have learnt a lot from this course. This course has helped me to manage my anger issues and look at things from a different perspective. I have learnt that my anger and the behaviour can affect others. I have learnt new ways on controlling and managing my emotions and anger. This is the first time i have attended an anger management course. I wish I had done this course earlier.
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M, Minchin, Wellard, WA
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Z, Yuan, Melrose Park, NSW
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Why Choose Australian Online Courses?
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Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
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No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
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I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.