Most crises are part of normal life experiences. And although most people will work through a crisis without professional intervention, some require expert help to achieve recovery. This course is ideal for those who wish to broaden their counselling qualifications, including those who work in or are planning to work in trauma counselling, psychotherapy, psychology or in health or caring roles.
The Certificate of Crisis Counselling is an online program that will equip you with the skills to deal with a range of crisis situations including assaults, terrorist attacks, natural disasters, mental illnesses and various kinds of loss.
In this professional development course, you will study the methods for crisis intervention, some of the dangers posed by intervening, and the ethical, professional and legal implications of crisis intervention.
You will also further explore the possible modes of intervention in the case of violence, sexual assault, drug addiction, family crises and post-traumatic stress disorder.
On completion of this course, you will have the skills to reduce the intensity of a person’s physical, mental, emotional and behavioural reactions to a crisis, and assist them with returning to an optimal level of functioning.
Unit 1 - Understanding methods of crisis intervention
Who provides crisis intervention?
Responding to a crisis
Critical incident stress management (CISM)
Critical incident stress debriefing (CISD)
Law enforcement personnel and CISD
Criticisms of psychological debriefing and CISD
Unit 2 - Ethical, professional and legal issues
Conflicts of interest
Duty of care
Cultural issues and respect
Client records and confidentiality
Professional and specialist skills
Supporting people who are grieving
Dealing with anger
Termination and referral
Ending the counselling process
Unit 3 - Dangers during crisis and effective intervention
Transference and counter-transference
Types of suicide
Professional ethics and suicide
Suicide and autonomy
Risks to the professional
Case study – South Asian Tsunami
Debriefing the debriefer
Unit 4 - Developmental crises
Erikson’s Psychological Stated of development model
Teenagers in crisis
Causes of teenage crisis
Children coping with disaster and crisis
Grief and children
Preparing a child for death
After a death
Childhood responses to grief
Supporting a grieving child
What is ok and what is not ok
Children with serious problems with loss and grief
Grief as a unique adolescent experience
Differences in grief
Unit 5 - Post-traumatic stress disorder (PTSD)
Common symptoms of PTSD
Treatment of PTSD
Types of PTSD
Components of PTSD treatment
Unit 5 - Violence and sexual assault
Responses to assault
Sexual assault trauma syndrome
Male survivors of sexual assault
False stalking syndrome
Sexual abuse counselling
How violence can affect the victim
Unit 6 - Crisis and drug addiction
Traumatic effects that lead to drug abuse
Why people use drugs
Men, depression and substance abuse
Disasters and substance abuse or dependence
PTSD and alcohol abuse
Effect treatment patterns
Mental health issues
Unit 7 - Family crisis
Triggers of abuse
PTSD and the family
Unit 8 - Crisis and cultural issues
Are counselling and therapy culture-bound?
Dealing with cultural change
Traumatic stress reactions
When you study with Australian Online Courses you will be assessed using a competency-based training method. Competency-based training focuses on a learner’s ability to receive, respond to and process information to achieve a competency result. As such, skills-based and knowledge assessments are geared towards attainment to meet industry-defined standards.
Assessment will be comprised of written assignments and exercises, including short answer questions, reports, essays, research projects and reflective tasks. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
No entry requirements;
All course materials provided online – no textbooks to buy;
Unlimited tutor support;
Easy to understand course content;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Certificate of Attainment/Completion issued for your CV (hard copy provided); and
Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 100 hours. We offer twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
While printed materials are not available for purchase, PDF copies are available for download and self-printing for this program.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.