Serving as a coach or mentor is an incredibly rewarding experience. As a learning tool in the workplace it can empower employees to grow, develop and learn new skills to achieve company goals.
The Certificate of Coaching and Mentoring is an online professional development course that will help participants to develop the skills to support and sustain improved performance by others.
In this coaching and mentoring course you will learn to develop a professional mentoring relationship with a learner, in particular an apprentice or trainee employed by, or undertaking work placement in, a workplace.
Designed to help you develop your mentoring and coaching skills, this coaching and mentoring course will teach you how to design and implement a coaching and mentoring program using adult learning principles and current coaching and mentoring methodologies.
On completion of this course you will feel empowered to act as a coach or mentor in the workplace or develop a coaching and mentoring program for an organisation.
Course Structure
Unit 1 - Coaching others for success
- Identify coaching needs
- Identify coaching opportunities
- Organise suitable time and place for coaching
- Coaching format and communication
- Check your understanding
- Provide coaching to team member
- Explain the purpose of coaching to team
- Explain and demonstrate specific skills or processes
- Knowledge, understanding and associated behaviours
- Provide opportunities to practice new skills and ask questions
- Check your understanding
- Follow up on coaching experience
- Assess ability to apply new learnt skills and knowledge
- Review goals and provide feedback
- Monitor progress of team members
- Identify performance difficulties
Unit 2 - Mentor in the workplace
- Mentoring relationships
- The mentoring role
- Coaching
- Mentors
- Ground rules
- No fault process
- Facilitate mentoring relationship
- Develop confidence and respect
- Building the relationship
- Problem resolution
- Personal and professional networks
- Network importance
- Non work-based networks
- Guidance
- Resolving differences
- Conflict resolution styles
- Monitor mentoring relationship
- Feedback and reinforcement
- Negotiate and manage closure
- Effectiveness of mentoring
- Benefits to protégé / mentee
- Report outcomes
- Traineeships and apprenticeship
Assessment
Assessment Information
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work.
In this course, the assessment will be comprised of written assignments and exercises, which may include short answer questions, reports, essays, research projects and reflective tasks.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
Easy to use and access
L.Walsh, Mundingburra, QLD | Certificate of Coaching and Mentoring
I enjoyed learning this way, and look forward to doing another course in the future.
M. Sikora, Redfern NSW | Certificate of Coaching and Mentoring
The content was very easy to read, up to date and accessible. I found it very easy to navigate the system compared to other online learning platforms. I will study with Australian Online courses again in the future because of this.
L. Lyons, Glenfield Park, NSW | Certificate of Coaching and Mentoring
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- No entry requirements;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support;
- Easy to understand course content;
- Twelve (12) months’ access, with extensions available upon application (fees apply);
- Certificate of Attainment/Completion issued for your CV (hard copy provided); and
- Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 30 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit. Total cost for optional printed materials is: $100.00. Printed materials are available for purchase at any time and not require to complete this course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
- Relationship Manager – Coaching and Mentoring
- Human Resource Advisor
- Life Coach
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