The Certificate of Chaplaincy, Pastoral and Spiritual Care is an online professional development program that will provide you with the knowledge and skills required to provide effective chaplaincy and pastoral care services.
In this online chaplaincy and pastoral care course you will learn how to build rapport and provide counselling to clients using a range of counselling techniques, including psychoanalysis and cognitive behavioural therapies. This professional development program will also help you develop the self-awareness and theory required work successfully as part of a pastoral care team – which may include chaplains, volunteers and faith group representatives – to evaluate and implement a pastoral care program.
At the end of this course you will acquire the knowledge and skills required to provide effective pastoral and spiritual care; and work within a structured counselling framework. You may seek voluntary or paid work as part of a pastoral care team in a variety of settings, including: hospitals; residential and aged-care facilities; community outreach centres; and churches.
Unit 1 - Planning for pastoral and spiritual care
Pastoral and spiritual care work
Privacy and confidentiality
Health and safety
Child protection legislation
Organisation policies and procedures
Digital media and social media
Code of practice
Professional and ethical standards
Rights and responsibilities
Breaches of client rights
Pastoral networks and resources
Pastoral care full range of services
Limitation and parameters
Escalation and crisis procedures
Reporting potential crisis situations
Opportunities for referral
Internal and external contacts
Networks benefit organisations
Spiritual care support
Establish professional supervision
Definition of supervision
Frequency of supervision
Feedback to improve pastoral care
Review own communication
Unit 2 - Use communication to build relationships
Communicating effectively with clients
Tips for providing information to clients
Policies and procedures
Law and ethics
Specific customer needs
Seeking help from others
Meetings and agendas
Discussing relevant issues
Effective group discussions
Conflict between participants
Distribution of minutes / reports
Unit 3 - Specialist interpersonal and counselling interview skills
Environmental and individual factors
Use of language
Signage and symbols
Empathy and sympathy
Honesty and openness
Non-verbal communication cues
The rules of communication
Case note taking
Security of records
Legal and ethical requirements
Duty of care
Counselling interviewing skills
Sequence of an interview
The initial session
Engaging with client
Specialised counselling techniques
Process of negotiation
Reframing and focusing
Changing client behaviour
Cognitive behaviour therapy
Shifting client’s feelings
Strong client emotional reactions
Distress or crisis
Effect of own values and with client
Managing own values and attitudes
Training and development
Action learning sets
Conferences and networking
Unit 4 - Provide pastoral and spiritual care
Spiritual and pastoral issues
Monitoring mental wellbeing
Determine specific issues
Client or community’s needs
Identify pastoral and spiritual care
Develop a support plan
Individual or community support
Significant life events and attitudes
Providing ritual symbol
Providing support to family
Support networks for ongoing support
Role of pastoral care workers
Engaging in discussion groups
Ethical and moral guidelines
Pastoral care in schools
Review and reflect on pastoral care
Provision and support
Evaluate needs with supervisor
Identify ways to improve practices
Give and receive feedback
Acting on feedback
Privacy and confidentiality
Disclosure and requirements
Estimated duration 60 Hours
Course Delivery and Start
Start anytime, self-paced and 100% Online
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
I have found the course to be invaluable in gaining the knowledge and skills required for me to provide effective pastoral and spiritual care within my role. The course enabled me to work at my own pace due to work commitments. Modules were assessed quickly and the comments were very encouraging. I have not hesitation in recommending Australian Online Courses to others here in New Zealand
Sharon | New Zealand | Certificate of Chaplaincy, Pastoral and Spiritual Care
A thoroughly enjoyable experience. Study resources provided contained all relevant information. Modules were assessed in a timely manner and comments from assessors were encouraging. Knowledge gained was relevant and I would have no hesitation in recommending Australian Online Courses
D. Shaw, Leanyer, NT | Certificate of Chaplaincy, Pastoral and Spiritual Care
I enjoyed working at my own pace and the course was easy to follow and understand. I would definitely recommend Australian Online courses to anyone who wants to study at home.
D. Cameron, VIC | Certificate of Chaplaincy, Pastoral and Spiritual Care
I found the course to be excellent .Easy to navigate and excellent to complement my nursing
D. Southam, Netley, SA | Certificate of Chaplaincy, Pastoral and Spiritual Care
Studying with Australian Online Courses gave me the flexibility to complete field studies, tasks and assignments in my own time. I did not feel pressured at any time during my course to submit work until I was completely satisfied with my work. The course material was well presented and easy to follow. I would highly recommend Australian Online Courses to anyone who is looking to undertake online study with such a helpful and professional organisation. Thanks again.
J, Christmass, Madeley, WA
I have experienced: i) Extremely efficient online learning. ii) Quick marking ‘turn-around’ times. iii) Tutors who have been wonderfully approachable and helpful with any queries and concerns regarding course enrollment, assessments and/or subject matter. Overall, I am very satisfied with learning via Australian Online Courses. Thank you.
C, Garson, Toowoomba, QLD
Fantastic experience and was able to gain lots of knowledge.
J. Peirce, Busby, NSW
I have learnt a lot from this course. This course has helped me to manage my anger issues and look at things from a different perspective. I have learnt that my anger and the behaviour can affect others. I have learnt new ways on controlling and managing my emotions and anger. This is the first time i have attended an anger management course. I wish I had done this course earlier.
B. Murphy, Concord, NSW
The course content was relevant, interesting and appropriately paced.
K. Scott, Peachester, QLD
My experience was Australian Online Courses was excellent. I could complete the work at my own pace using the provided materials which were in a easy to access spot. The education has helped me formulate ideas for progressing a project I am currently trying to develop. Overall I am very satisfied with what I have experienced.
N. Haydon, Mount Peter, QLD
It was a very informative platform. The study material is very useful and assignments are practical based real life situations. I learned a lot and I try my best to improve myself with the help of this course.
A.Singh, Hoppers Crossing, VIC
I completed this course to develop my knowledge and skillset in policy development in hopes of progressing my career. Online study works best for me to allow me to continue working full time, and studying when it suits me. Assessments were marked quickly, and the content was engaging and beneficial. Thank you to AOC
S. Littlehales-Adey, Everton Hills, QLD
I enjoyed studying and I’m going to enroll for another course. The tutor was great and it was easy to understand.
A, Egia, Gatton, QLD
The best institute I have ever come through. Looking forward to enrolling in few other courses for a refresher.
M, Hussein, Fiji
I was grateful to be able to study at my own pace, so I could stop and start when I chose and be able to keep up with other commitments. I also appreciated the tutors responding to my queries in a timely manner.
M, Minchin, Wellard, WA
I have thoroughly enjoyed completing this course. I’ve learnt many valuable new skills, which will assist me in advancing my career. Thank you!
T. A, Waterson, Kellyville, NSW
It was amazing experience to do online course with this organisation. Everything comes very smooth and the portal is very user friendly.
Z, Yuan, Melrose Park, NSW
loved studying Australian Online Courses. The fact that you are able to complete the course and assessment in your own time is amazing! I started this course when I was heavily pregnant with my first child and have now completed it 6 months after he was born due to the fact that it is at your own pace!
B, Carr, Gold Coast, QLD
I absolutely loved it! It was easy to pick up so that I could learn and start a new career.
G, Moore, Cranbourne North, VIC
AOC was great. Study content was great and gave me all necessary information to complete the assessments and also gain a great understanding of the units. I also dealt with AOC support to extend my course and it was such an easy process and I was so glad to be able to do that without any issues.
A, Spezza, Hadfield, VIC
I loved my experience studying with Australian Online Courses.
K. Sclippa, Mareeba, QLD
Amazing learning opportunity, I love that I can complete the course at my own pace. The learning and the assignments provided me with a lot of insight and knowledge for my future career.
D. Drube, Singapore
My experience for studying with Australian Online Courses was excellent. All the information supplied to me was easy to understand. I would definitely come back to you to study another course if needed, in the future. Highly recommend.
E. Pearce, Advancetown, QLD
My experience with Australian online courses has been fantastic, I would highly recommend them to everyone I know. Professional and extremely helpful staff make studying online so much easier. I definitely would chose to study with Australian Online Courses again.
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Visa, Mastercard, BPAY and Direct Deposit.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
All course materials provided online – no textbooks to buy;
Unlimited tutor support via email;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.