The Certificate of Chaplaincy, Pastoral and Spiritual Care is an online professional development program that will provide you with the knowledge and skills required to provide effective chaplaincy and pastoral care services.
In this online chaplaincy and pastoral care course you will learn how to build rapport and provide counselling to clients using a range of counselling techniques, including psychoanalysis and cognitive behavioural therapies. This professional development program will also help you develop the self-awareness and theory required work successfully as part of a pastoral care team – which may include chaplains, volunteers and faith group representatives – to evaluate and implement a pastoral care program.
At the end of this course you will acquire the knowledge and skills required to provide effective pastoral and spiritual care; and work within a structured counselling framework. You may seek voluntary or paid work as part of a pastoral care team in a variety of settings, including: hospitals; residential and aged-care facilities; community outreach centres; and churches.
Unit 1 - Planning for pastoral and spiritual care
Pastoral and spiritual care work
Privacy and confidentiality
Health and safety
Child protection legislation
Organisation policies and procedures
Digital media and social media
Code of practice
Professional and ethical standards
Rights and responsibilities
Breaches of client rights
Pastoral networks and resources
Pastoral care full range of services
Limitation and parameters
Escalation and crisis procedures
Reporting potential crisis situations
Opportunities for referral
Internal and external contacts
Networks benefit organisations
Spiritual care support
Establish professional supervision
Definition of supervision
Frequency of supervision
Feedback to improve pastoral care
Review own communication
Unit 2 - Use communication to build relationships
Communicating effectively with clients
Tips for providing information to clients
Policies and procedures
Law and ethics
Specific customer needs
Seeking help from others
Meetings and agendas
Discussing relevant issues
Effective group discussions
Conflict between participants
Distribution of minutes / reports
Unit 3 - Specialist interpersonal and counselling interview skills
Environmental and individual factors
Use of language
Signage and symbols
Empathy and sympathy
Honesty and openness
Non-verbal communication cues
The rules of communication
Case note taking
Security of records
Legal and ethical requirements
Duty of care
Counselling interviewing skills
Sequence of an interview
The initial session
Engaging with client
Specialised counselling techniques
Process of negotiation
Reframing and focusing
Changing client behaviour
Cognitive behaviour therapy
Shifting client’s feelings
Strong client emotional reactions
Distress or crisis
Effect of own values and with client
Managing own values and attitudes
Training and development
Action learning sets
Conferences and networking
Unit 4 - Provide pastoral and spiritual care
Spiritual and pastoral issues
Monitoring mental wellbeing
Determine specific issues
Client or community’s needs
Identify pastoral and spiritual care
Develop a support plan
Individual or community support
Significant life events and attitudes
Providing ritual symbol
Providing support to family
Support networks for ongoing support
Role of pastoral care workers
Engaging in discussion groups
Ethical and moral guidelines
Pastoral care in schools
Review and reflect on pastoral care
Provision and support
Evaluate needs with supervisor
Identify ways to improve practices
Give and receive feedback
Acting on feedback
Privacy and confidentiality
Disclosure and requirements
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work.
In this course, the assessment will be comprised of written assignments and exercises, which may include short answer questions, reports, essays, research projects and reflective tasks.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
No entry requirements;
All course materials provided online – no textbooks to buy;
Unlimited tutor support;
Easy to understand course content;
Twelve (12) months’ access, with extensions available upon application (fees apply);
Certificate of Attainment/Completion issued for your CV (hard copy provided); and
Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 60 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit.Total cost for optional printed materials is: $200.00. Printed materials are optional and not required to complete the course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.