Improving your communication skills can benefit your professional relationships and positively influence your career prospects. Employers seek those who communicate well on many platforms and to a variety of audiences.
The Certificate of Business Writing & Communication is a professional development course that will help you to enhance your communication. As a result, you’ll build more effective relationships with friends, family, colleagues, suppliers and customers.
In this business writing course, you’ll learn about appropriate communication, emphatic listening, types of language, and the different channels you can use to deliver powerful messages in business.
You will learn business writing skills and techniques and how to write for different audiences in a variety of formats. You will also develop your visual communications skills in public speaking and learn how to incorporate digital applications and technology into presentations.
On completion of this course, you feel confident to communicate, write and present professionally in a business setting.
Course Structure
Unit - Communications
- Introduction
- Problems with Poor Communication
- Barriers to Effective Communication
- Giving Instructions
- Evaluating Instructions or Orders
- Types of Communication
- What is Appropriate Communication
- Passive, aggressive and assertive Communication
- Listening
- Obstacles to Listening
- Empathic Listening
- Ways to Indicate You are Listening
- Informative Language
- Persuasive Language
- Imaginative Language
- Literal Language
- Figurative Language
- Formal Language
- Colloquial Language
- Communication Channels
- Language Skills
- Reviewing your Writing
- Evaluating your Writing
- Concise Wording
- Condensing your Writing
- Common Problems contributing to Lack of Conciseness
- Clear Wording
- Making Meanings Clear
- Causes of Confusion; homophones, malopropisms, colloquial meanings, ambiguity
- Simplicity
- Writing Skills
- Where Writing Skills are Used
- Writing for a Purpose
- Determining the Purpose
- Knowing Your Reader
- Guidelines for Effective Writing
- Language
- Planning What You Write
- Business Letters
- Writing a Business Letter
- Other Types of Business Documents
- Writing Themes
- Types of Themes: analogy, chronological theme
- Common Gramatical Errors to Avoid
- Punctuation
- Developing Writing Skills
- Writing Fundamentals
- Improving a Piece of Writing
- Newspaper Writing
- Concise Wording
- Magazine Articles
- Visual Communications
- Hand outs
- Visual Materials; illustration, charts
- Digital Technology
- Digital Applications; Graphics, CAD, Multi media, Internet, etc.
- Public Speaking
- Audio Aids
- Recorded Presentations
- Speaking in Public
- Principles of Public Speaking
- Selling
- Committee Meetings
- Functions of a Meeting
- Conducting a Committee Meeting
- Role of Office Bearers
- Taking Minutes in a Meeting
Assessment
Assessment Information
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work.
In this course, the assessment will be comprised of written assignments and exercises, which may include short answer questions, reports, essays, research projects and reflective tasks.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
Very satisfying I thoroughly enjoyed learning new skills
A.Zemla, Richmond Vale, NSW | Certificate of Business Writing and Communication
Studying with Australian Online Courses was enjoyable. The course was easy to use and full of information and I learnt a lot.
F. Butler, Port Augusta, SA | Certificate of Business Writing
Clear concise information. Well presented and easy to grasp.
S. Rodrigues, Adelaide, SA Certificate of Business Writing
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- No entry requirements;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support;
- Easy to understand course content;
- Twelve (12) months’ access, with extensions available upon application (fees apply);
- Certificate of Attainment/Completion issued for your CV (hard copy provided); and
- Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 50 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
While printed materials are not available for purchase, learning resources are available for printing via our elearning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
- Managers
- Communications Coordinator
- Executive Support Officer
- Tender/ Bid Writer/ Proposals Assistant
- Junior Editor
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