Improving your communication skills can benefit your professional relationships and positively influence your career prospects. Employers seek those who communicate well on many platforms and to a variety of audiences.
The Certificate of Business Writing & Communication is a professional development course that will help you to enhance your communication. As a result, you’ll build more effective relationships with friends, family, colleagues, suppliers and customers.
In this business writing course, you’ll learn about appropriate communication, emphatic listening, types of language, and the different channels you can use to deliver powerful messages in business.
You will learn business writing skills and techniques and how to write for different audiences in a variety of formats. You will also develop your visual communications skills in public speaking and learn how to incorporate digital applications and technology into presentations.
On completion of this course, you feel confident to communicate, write and present professionally in a business setting.
Unit - Communications
Problems with Poor Communication
Barriers to Effective Communication
Evaluating Instructions or Orders
Types of Communication
What is Appropriate Communication
Passive, aggressive and assertive Communication
Obstacles to Listening
Ways to Indicate You are Listening
Reviewing your Writing
Evaluating your Writing
Condensing your Writing
Common Problems contributing to Lack of Conciseness
Making Meanings Clear
Causes of Confusion; homophones, malopropisms, colloquial meanings, ambiguity
Where Writing Skills are Used
Writing for a Purpose
Determining the Purpose
Knowing Your Reader
Guidelines for Effective Writing
Planning What You Write
Writing a Business Letter
Other Types of Business Documents
Types of Themes: analogy, chronological theme
Common Gramatical Errors to Avoid
Developing Writing Skills
Improving a Piece of Writing
Visual Materials; illustration, charts
Digital Applications; Graphics, CAD, Multi media, Internet, etc.
Speaking in Public
Principles of Public Speaking
Functions of a Meeting
Conducting a Committee Meeting
Role of Office Bearers
Taking Minutes in a Meeting
Estimated duration 50 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Very satisfying I thoroughly enjoyed learning new skills
A.Zemla, Richmond Vale, NSW | Certificate of Business Writing and Communication
Studying with Australian Online Courses was enjoyable. The course was easy to use and full of information and I learnt a lot.
F. Butler, Port Augusta, SA | Certificate of Business Writing
Clear concise information. Well presented and easy to grasp.
S. Rodrigues, Adelaide, SA Certificate of Business Writing
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
All course materials provided online – no textbooks to buy;
Unlimited tutor support via email;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no entry requirements or pre-requisites for entry into this program.
How long will it take to complete this course?
The approximate study hours for this course is 50 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
While printed materials are not available for purchase, learning resources are available for printing via our elearning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.