Would you like a fulfilling career in a helping profession? If assisting a person with a disability to achieve their best work and personal life appeals to you The Certificate of Disability Employment Services will help you achieve your career goals.
This online, professional development program will provide you with essential knowledge and skills to provide person-centred support to those with a disability.
In this online disability employment program, you will learn in-depth skills and knowledge about the disability sector to move into disability support positions including case management and project work in both the government and non-government sectors.
You will learn how to coordinate multiple service inputs for clients and learn how to undertake case management for clients with complex needs.
This online course will teach you to facilitate the empowerment of a people with disability by fostering self-determination, independence and strengths. You will also learn how to coordinate services for people with disabilities and maximise participation in work.
Course Structure
Unit 1 - Provide person-centred services to people with disability with complex needs
- Complex support issues
- Prioritise needs
- Duty of care
- Risk management
- Negligence
- Complex support needs
- Detecting impairment
- Comprehensive assessments
- Aged Care Assessment Program (ACAP)
- Quality of life
- Best practice guidelines
- Complex and special needs
- Service plans
- Cultural differences
- Health problems
- Service coordination plan
- SMART goals
- Community support groups / agencies
- Individualised care plans
- Record keeping
- Support worker required skills
- Disability support workers
- Physical conditions
- Service providers
- Privacy principles
- Evaluate plan
- Feedback
- Process mapping
- The Aged Rights Advocacy Service (ARAS)
Unit 2 - Maximise participation in work by people with disability
- Employer relationships
- Skill shortages
- Job analysis
- Labour market trends
- Job matching
- Formal development activities
- Specialised employment services
- Disability employment service
- Working conditions
- Modern awards
- Apprentices with a disability
- Potential W&H issues
- Employment Assistance Fund
- Aspirations, skills and interests
- Job description
- Evaluate job vacancies
- Job shadowing / volunteering
- Job customisation
- Inclusive workplace culture
- Negotiate working conditions
- Job and task analysis
- Training needs analysis
- Post-placement services
- Maintain employer relationship
- Law and Ethics
Unit 3 - Deliver and monitor contracted employment services
- Government contracts
- Contract information
- Service provider contractual responsibilities
- Records management
- Contractual compliance
- Disability employment services
- Law and Ethics
- Employment Services Charter
- Terms of an employment contract
- Contractual requirements
- Non-compliance
- Client outcomes
- Service delivery
- Performance Monitoring Plan (PMP)
- Data analysis plans
- Fraud prevention measures
- Contract components
- KPI’s
- Non-compliance register
Unit 4 - Facilitate the empowerment of people with disability
- Legal, political and social frameworks
- Developmental delay
- Intellectual disability
- Neurological disability
- Physical disability
- Sensory disability
- Disability support services
- National Disability Strategy 2010
- National Disability Insurance Scheme (NDIS)
- Disability Services Standards
- Social Model of Disability
- Social justice
- Catteneo’s Model of Empowerment
- Facilitating empowerment
- Human rights
- Legally denying rights
- Communication techniques
- Impacts of trauma
- Chronic lifestyle conditions
- Cultural needs
- Family partnerships
- Breaches of human rights
- Abuse and neglect
- Choice and self-determination
- Person-centred options
- Support services
- Adaptive technology
- Communication specialists
- Dignity of risk
- Self-advocacy
- Advocacy services
- SODAS decision-making process
Unit 5 - Develop and provide person-centred service responses
- Person-centred approaches
- Communication skills
- Promoting participation
- Strengths-based approach
- Response planning
- Collaboration
- Case management administration
- Documentation
- Privacy principles
- Monitoring progress
- Problem-solving
- Training for clients
- Changes in the sector
- Policy and procedures
- Quality frameworks
- Barriers
- Best practice
Unit 6 - Promote job seekers to employers
- Employer contact
- Labour market trends
- Economy and globalisation
- Demographics
- Job descriptions
- Wage information
- Technological change
- Skill shortages
- Vacancy reporting
- Unemployment and job seeker data
- Recruitment analysis
- Match employment market
- Job seeker strengths and abilities
- Interviews and evaluations
- Occupational assessments
- Career explorations
- Job seeker selling points
- Informed consent
- Promoting job seeker suitability
- Assertive communication
- Active listening
- Effective questioning
- SWOT analysis
- Negotiate employer resistance
- Mock interviews
- Writing resumes
- Agreed outcomes with employer
- Law and ethics
- Job seeker referrals
Unit 7 - Assess co-existing needs
- Prepare for assessment
- Assessment tools
- Systematic approach
- Conducting assessments
- Gather information on client
- Practical aspects of assessment
- Intake flow chart
- Using information
- Identify own limitations
- Assistance from colleagues
- Job descriptions
- Empowering the client
- Listening
- Questioning techniques
- Complex and interrelated issues
- Co-morbidity
- Complex needs assessment tools
- Urgency and eligibility
- Risk management
- Determine services required
- Strengths-based perspective
- Referral procedures
- Evaluate service networks
- Case plans
- Service information
- Client rights
- Advocacy
- Barriers to self-referral
- Document outcomes
- Communicate information
- Confidentiality
- Assessment feedback
- Monitor successful outcomes
Study Hours
Estimated duration 105 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
Very professional & fast.
V. Poonit, Goodwood, TAS | Certificate of Disability and Employment Services
The course was a little repetitive at times but overall was well delivered. I learnt a lot and at my own pace. Whenever I needed it the tutor was available to help via email.
M.Bramich, Lara, VIC | Certificate of Disability and Employment Services
I enjoyed the course. It was a great course and I learned many new skills
Y. Toras, Maroubra, NSW | Certificate of Disability Employment Services
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrol Online: Click Enrol Now (Credit Card) or Enrol Now (Internet Banking/BPAY)
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Enrol via Purchase Order/Tax Invoice
Enrolling Multiple Staff?
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Payment Options
Visa, Mastercard, BPAY and Direct Deposit.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
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