Teams are the building blocks of any successful business. If you want to learn how to build more productive teams, this course is ideal professional development for you.
Building Better Teams is an online course that will provide you with the skills and strategies to build effective, high-performing teams.
In this team building course, you will learn how to develop teams and individuals, lead team effectiveness and promote innovation in team environments. You will also learn to apply critical thinking skills in a team environment.
On completion of this course, you will have a comprehensive understanding of how to build teams to boost business profitability and success.
Unit 1 - Promote team cohesion
Workplace goals and responsibilities
Team goals and roles
Characteristics of an effective team
Key Performance Indicators (KPI’s)
Strategic and operational plans
High performing teams
Reluctance to contribute to discussions
Barriers to goal attainment
Achieving individual and team goals
Cooperating with and supporting others
Conflict management skills
The problem-solving process
Closing the gap
The Delphi technique
The Scenario technique
The team leader’s role
Positive and constructive feedback
Individual team praise
Positive leader characteristics
What staff want from their leaders
Fastest was to lose credibility
Policies and procedures
The three F’s
Team leader communication skills
Conveying good and bad news
Communicating the problem
Unit 2 - Lead team effectiveness
Identify and establish team objectives
Team purpose and vision
Plan team outcomes
Roles responsibilities and goals
Incorporating innovation and productivity measures
Supporting team member to meet expected outcomes
Promote team cohesion
Plans and decision making
Creating a team culture where people cooperate
Address issues, concerns and problems
Model expected behaviours and approaches
Encourage team participation
Benefits of involvement, common issues
Group participation and problem solving
A listening leader
Open communication with line management
Communicate issues raised by the team to line management
Effects of individual behaviour on team effectiveness
Negative behaviours and their effects
Positive behaviours and their effects
Key features of common leadership styles
Unit 3 - Promote innovation in team environments
Identify team requirements
Workplace policies and procedures
Identify teams current way of working
Ways of working better
The nominal group method
The Delphi technique
The scenario technique
Team strengths and abilities
Schedule time for thinking, challenging and collaboration
Demonstrate behaviour that supports innovation
Leaders need to role model
Challenge and test ideas
Exploring innovation ideas
Critically review successful innovation
Share innovation successes
Reflect on implemented innovation idea
Barriers to reflection
Responding to feedback
Challenges of being innovative
Unit 4 - Apply critical thinking skills in a team environment
Addressing a workplace problem
Teams and problem solving
Identify key issue/problem
Problem solving procedures
Questions and challenges
Solutions for workplace problems
Critical thinking that helps generate problem solutions
Team decision making
The problem solving process
Criteria for assessing the suitability of options
Evaluate solutions and make a selection
The critical thinking process
Finalise and review solution
Presenting solution to stake holders
Responding to challenges and questions
Critical thinking learnings (individuals and teams)
Estimated duration 60 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
This course was easy to access at any time and allowed me to study at any time of the day or night. Easy to understand and a great overall experience.
Paul, Gold Coast,QLD | Building Better Teams
Studying with Australian Online Courses gave me the flexibility to complete field studies, tasks and assignments in my own time. I did not feel pressured at any time during my course to submit work until I was completely satisfied with my work. The course material was well presented and easy to follow. I would highly recommend Australian Online Courses to anyone who is looking to undertake online study with such a helpful and professional organisation. Thanks again.
J, Christmass, Madeley, WA
I have experienced: i) Extremely efficient online learning. ii) Quick marking ‘turn-around’ times. iii) Tutors who have been wonderfully approachable and helpful with any queries and concerns regarding course enrollment, assessments and/or subject matter. Overall, I am very satisfied with learning via Australian Online Courses. Thank you.
C, Garson, Toowoomba, QLD
Fantastic experience and was able to gain lots of knowledge.
J. Peirce, Busby, NSW
I have learnt a lot from this course. This course has helped me to manage my anger issues and look at things from a different perspective. I have learnt that my anger and the behaviour can affect others. I have learnt new ways on controlling and managing my emotions and anger. This is the first time i have attended an anger management course. I wish I had done this course earlier.
B. Murphy, Concord, NSW
The course content was relevant, interesting and appropriately paced.
K. Scott, Peachester, QLD
My experience was Australian Online Courses was excellent. I could complete the work at my own pace using the provided materials which were in a easy to access spot. The education has helped me formulate ideas for progressing a project I am currently trying to develop. Overall I am very satisfied with what I have experienced.
N. Haydon, Mount Peter, QLD
It was a very informative platform. The study material is very useful and assignments are practical based real life situations. I learned a lot and I try my best to improve myself with the help of this course.
A.Singh, Hoppers Crossing, VIC
I completed this course to develop my knowledge and skillset in policy development in hopes of progressing my career. Online study works best for me to allow me to continue working full time, and studying when it suits me. Assessments were marked quickly, and the content was engaging and beneficial. Thank you to AOC
S. Littlehales-Adey, Everton Hills, QLD
I enjoyed studying and I’m going to enroll for another course. The tutor was great and it was easy to understand.
A, Egia, Gatton, QLD
The best institute I have ever come through. Looking forward to enrolling in few other courses for a refresher.
M, Hussein, Fiji
I was grateful to be able to study at my own pace, so I could stop and start when I chose and be able to keep up with other commitments. I also appreciated the tutors responding to my queries in a timely manner.
M, Minchin, Wellard, WA
I have thoroughly enjoyed completing this course. I’ve learnt many valuable new skills, which will assist me in advancing my career. Thank you!
T. A, Waterson, Kellyville, NSW
It was amazing experience to do online course with this organisation. Everything comes very smooth and the portal is very user friendly.
Z, Yuan, Melrose Park, NSW
loved studying Australian Online Courses. The fact that you are able to complete the course and assessment in your own time is amazing! I started this course when I was heavily pregnant with my first child and have now completed it 6 months after he was born due to the fact that it is at your own pace!
B, Carr, Gold Coast, QLD
I absolutely loved it! It was easy to pick up so that I could learn and start a new career.
G, Moore, Cranbourne North, VIC
AOC was great. Study content was great and gave me all necessary information to complete the assessments and also gain a great understanding of the units. I also dealt with AOC support to extend my course and it was such an easy process and I was so glad to be able to do that without any issues.
A, Spezza, Hadfield, VIC
I loved my experience studying with Australian Online Courses.
K. Sclippa, Mareeba, QLD
Amazing learning opportunity, I love that I can complete the course at my own pace. The learning and the assignments provided me with a lot of insight and knowledge for my future career.
D. Drube, Singapore
My experience for studying with Australian Online Courses was excellent. All the information supplied to me was easy to understand. I would definitely come back to you to study another course if needed, in the future. Highly recommend.
E. Pearce, Advancetown, QLD
My experience with Australian online courses has been fantastic, I would highly recommend them to everyone I know. Professional and extremely helpful staff make studying online so much easier. I definitely would chose to study with Australian Online Courses again.
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Visa, Mastercard, BPAY and Direct Deposit.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
All course materials provided online – no textbooks to buy;
Unlimited tutor support via email;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.