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Operate a TAB Outlet


Course Outline and Topics

Course Overview

Operate a TAB Outlet is a short online professional development course that will provide you with the skills and knowledge required to set up, operate and maintain Totalisator Agency Board (TAB) facilities and to provide information to customers. In this online TAB course you will learn how to follow TAB operating procedures and regulations, lodge bets, and manage TAB terminal accounting and security.

Course Structure

Unit - Operate a TAB outlet

  • Set up a TAB outlet
  • Opening procedures
  • Guidelines and organisational procedures
  • Scratchings
  • Ticket bins
  • Form guides
  • Monitor displays
  • Austext or Teletext facilities
  • TAB environment
  • TAB operations and regulations
  • Customer advice, queries and requests
  • Legislative requirements
  • Organisational procedures
  • Types of bets
  • Lodgement forms
  • Race lists
  • Track conditions
  • Results
  • Collection of winnings
  • Sport betting
  • Phone accounts
  • TAB betting machines
  • Operations and administration manuals
  • Manual bets
  • Card reader bets
  • Cancelling tickets
  • Daily racing activity information
  • Update wall lists
  • Computerised results
  • TAB terminal accounting and security
  • Balanced dockets and cash payments
  • Settlements
  • Paying out winnings
  • Cash security, control and cash floats
  • Observing customers
  • Clean TAB equipment
  • Health and safety regulations
  • Simple machine repairs
  • Reporting unserviceable machines


Written assignments and exercises, including short-answer questions, reports/essays and projects. There are no examinations or due dates for assessment.


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Payment Information

Certificate Course



  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • No entry requirements;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • Unlimited enrolment with no expiry;
  • Certificate of Attainment/Completion issued for your CV (hard copy provided); and
  • Course may be tax deductible; see your tax advisor.
SKU: c00236 Category:

Career Pathways

Future growth




  • Gaming Attendant
  • TAB Operator
  • TAB Sports Bar attendant
  • Hospitality Gaming Attendant
  • Includes unlimited access
  • Full up-front payment only