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Successful Minute Taking


Course Outline and Topics

Course Overview

If you work in an administrative role you may be called upon to take minutes for a meeting. Often described as an art form, effective minute taking can be a daunting and complicated task due to many factors, including an unclear agenda, interruptions, ambiguous agreements or an inexperienced chairperson.

Successful Minute Taking is an online professional development course that will provide you with the skills and knowledge required to prepare and write effective minutes and facilitate meetings.

In this online minute taking course you will learn how to organise and write meeting minutes, report on meeting arrangements and produce minutes that reflect a true and accurate account of the meeting.  You will also discover how to write minutes using a suitable tone and communication style and how to ensure syntax is appropriate for the intended purpose and audience.

On completion of this course, you will feel confident to manage and report on meeting outcomes for an organisation or department.

Course Structure

Unit 1 - Effective meetings and minutes

  • Recording minutes
  • Transcription of meeting notes
  • Distributing and storing minutes
  • Reporting outcomes
  • Writing effective minutes
  • Checking minutes for accuracy
  • Distributing minutes
  • Taking notes
  • Style and presentation
  • Record notes with accuracy
  • Clarify meaning and spelling
  • Note taking tips
  • Produce texts within designated timelines
  • Editing and revising text
  • Meeting notices
  • Meeting documentation
  • Develop agenda
  • Meeting structure and style
  • Meeting arrangements
  • Meeting paperwork
  • Chairing meetings
  • Legal and ethical requirements
  • Meetings and time management
  • Achieving outcomes
  • Meeting facilitation

Unit 2 - Produce texts from notes

  • Take/record notes
  • Identify requirements
  • Style presentation and storage
  • Purpose
  • Abbreviations, meanings and spelling
  • Note-taking tips
  • Accuracy and grammar
  • Transcribe notes
  • Produce text from notes
  • Produce text within designated time
  • Edit and Revise
  • Format name and store
  • Use technology


Written assignments and exercises, including short-answer questions, reports/essays and projects. There are no examinations or due dates for assessment.

Payment Information

Certificate Course



  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • No entry requirements;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • Unlimited enrolment with no expiry;
  • Certificate of Attainment/Completion issued for your CV (hard copy provided); and
  • Course may be tax deductible; see your tax advisor.
SKU: C081122 Category:
  • Includes unlimited access
  • Full up-front payment only