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Certificate of Rehabilitation and Return-to-Work Programming


Course Outline and Topics

Course Overview

If you want to become a rehabilitation or return-to-work coordinator, this course is ideal professional development. If you want formal recognition of training for staff in this role, this course ensures competence in the rehabilitation and return-to-work of injured workers.

The Certificate of Rehabilitation and Return-to-Work Programming is designed to provide the knowledge and skills you need to manage rehabilitation or return-to-work programs for an organisation.

In this online rehabilitation and return-to-work course, you will learn how analyse, process and dispute claims; consult with medical professionals; undertake risk analysis; and understand breaches of return-to-work programs.

This professional development course will give you the skills to design a rehabilitation and return-to-work program, including job redesign, reduced hours and alternative duties. You will also gain an understanding of legislative requirements, including safe work practices, how to use appropriate terminology and correct documentation of client information.

On completion of this course, you will have gained the knowledge, skills and tools you need to manage a rehabilitation and return-to-work program and to work within a community rehabilitation environment.

Course Structure

Unit 1 - Managing Rehabilitation and Return to Work Programs

  • Manage rehabilitation or return to work programs
  • Workers’ Compensation insurance
  • Analysing and processing claims
  • Dispute claims
  • Workers Claim form templates
  • Low risk and long-term claims
  • Consultation with rehabilitation providers and doctor
  • Design a rehabilitation / return to work program
  • Job redesign, reduced hours, alterative duties
  • Program approval
  • Undertake risk analysis
  • Risk communication
  • Establishing return to work program
  • Remedial action
  • Modifying programs
  • Program evaluation
  • Contact and support between provider and employee
  • Breaches of return to work program

Unit 2 - Work within a community rehabilitation environment

  • Roles of health professionals
  • Client rehabilitation
  • Rehabilitation programs
  • Nutrition support
  • Implementing clients rehabilitation plan
  • Family, community groups, care workers
  • Client status and progress
  • Rehabilitation plan
  • Holistic support
  • Rehabilitation services
  • Support / advocacy groups
  • Additional requirements
  • Job Service Australia
  • Indigenous employment services
  • Green Corps
  • Voluntary work
  • Educational needs
  • Diabetes educators
  • Disability liaison officers
  • Engaging interpreters
  • Identify client risks in client home
  • Hygiene and infection control
  • Home care and community settings
  • Housekeeping
  • Infection control / disposal of sharps
  • Report hazards
  • Safe work practices
  • Document client information
  • Feedback to client care team
  • Appropriate terminology to document

Unit 3 - Assist with claims management, rehabilitation and return-to-work programs

  • Claims management
  • Processing claims
  • Legal insurance requirements
  • Care for injured workers
  • Injury register
  • Rehabilitation providers
  • Nature of illness or injury
  • Preparing claim reports
  • Absence from work
  • Rehabilitation assistance
  • Successful rehabilitation
  • Return-to-work program
  • Consultation between all parties
  • Skills and experience of worker
  • Return to work planning
  • Job redesign process
  • Rehabilitation programs
  • Return-to- work program
  • Costs and impact on organisation
  • Retraining of worker
  • Evaluate programs
  • Feedback
  • Support for injured worker
  • Breaches of return-to-work program
  • WorkCover rights and obligations
  • Monitor return-work-programs


Written assignments and exercises, including short-answer questions, reports/essays and projects. There are no examinations or due dates for assessment.


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Payment Information

Certificate Course



  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • No entry requirements;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • 12 months’ access. Free extensions may be available upon application.
  • Certificate of Attainment/Completion issued for your CV (hard copy provided); and
  • Course may be tax deductible; see your tax advisor.

Career Pathways

Future growth




  • Return to Work Co-Ordinator
  • Rehabilitation Manager
  • Human Resource Manager
  • Best value option
  • Includes 12 months access


  • $150 deposit
  • $25/week
  • No credit checks required