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Homelessness Support


Course Outline and Topics

Course Overview

Those who are homeless, or are at risk of homelessness, have complex care and support needs that go beyond facilitating housing or shelter. If your future career path involves working with homeless people this professional development course is ideal for you.

Homelessness Support is an online professional development program that will provide you with the knowledge and skills required for working with people who are experiencing homelessness or risk of becoming homeless, including women and children experiencing family violence.

In this online homelessness support course you will discover the issues facing the homeless, including emotional, psychological, legal and cultural factors.

On completion of this course you will feel confident to support homeless individuals and those at risk of homelessness in the community.

Course Structure

Unit - Work with people experiencing or at risk of homelessness

  • Homelessness
  • Personal values/ attitudes
  • Stereotyping
  • Identify barriers
  • Safe, secure housing
  • Risk of homelessness
  • Lack of employment
  • Low income
  • Domestic violence
  • Drug and alcohol abuse
  • Cultural issues
  • Refugees and asylum seekers
  • Mental illness
  • Legal issues
  • Cost of housing
  • Employment services
  • Case management
  • Referral procedures
  • Rental subsidies
  • Early intervention
  • Assess personal safety
  • Family violence
  • Freedom of information
  • Mandatory reporting
  • Physical abuse
  • Psychological /emotional abuse
  • Sexual abuse
  • Recognising neglect
  • Confidentiality
  • Domestic violence
  • Duty of care
  • Foreseeable harm
  • Interventionist strategies
  • Transitional housing
  • Crisis housing
  • Advocacy
  • Accessing pathways
  • Linguistic differences


Written assignments and exercises, including short-answer questions, reports/essays and projects. There are no examinations or due dates for assessment.


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Payment Information

Certificate Course



  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • No entry requirements;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • Unlimited enrolment with no expiry;
  • Certificate of Attainment/Completion issued for your CV (hard copy provided); and
  • Course may be tax deductible; see your tax advisor.
SKU: C00001 Category:

Career Pathways

Future growth




Professional Development For:-

  • Community Counsellors
  • Community Support Worker
  • Includes unlimited access
  • Full up-front payment only