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Certificate of Transport and Logistics – Customised Program

$899.00$1,299.00

Course Outline and Topics

COURSE OVERVIEW

If you work in the transport or logistics industries, you know things move fast!

As a result, we’ve tailored our eLearning platform so that you can choose to learn only the skills and knowledge you need to remain relevant or gain promotion in your workplace.

The Certificate of Transport and Logistics (Customised Program) will help you to adapt to changes in the workplace by offering you the flexibility to choose the subjects from our range of transport and logistics units that best meet your professional development needs and career goals.

Simply follow the four steps listed below, and you’re on the road to professional development success.

Step 1

Select six (6) Units from our Transport and Logistics Units List.

Apply conflict/ grievance resolution strategies

  • Potential conflict situations
  • What is conflict?
  • Signs and stages of conflict
  • Causes of conflict and grievance
  • Clarify factors and issues
  • Active listening
  • Strategies for dealing with conflict
  • Compliance
  • Conflict resolution
  • Assertive communication
  • Negotiation
  • Sensitive issues
  • Gathering feedback
  • PDCA cycle
  • Record keeping
  • Barriers to communication
  • Non-verbal communication
  • Language styles
  • Feedback
  • Shared understanding

Apply fatigue management strategies

  • Causes of fatigue
  • Actions to minimise fatigue
  • Warning signs
  • Fatigue management plans
  • Beating personal fatigue
  • Strategies to minimise fatigue
  • Assessing workplace procedures
  • Procedures roster design
  • Fatigue-related accidents
  • Fatigue-regulated vehicles
  • Lifestyle choices
  • Diet, exercise and sleep
  • Smoking and drug use
  • Fatigue management strategies

Apply knowledge of logistics

  • Interpret logistics information
  • Logistics requirements
  • Dangerous goods
  • Packages and unit loads
  • Shipping documents
  • Perishable products
  • Fragile goods
  • High value goods
  • Documentation
  • 4 types of transportation
  • Types of freight
  • Knowledge of logistics
  • Logistics requirements and recommendations
  • Quality assurance
  • PDCA cycle functions

Develop a transport and logistics business plan

  • Situational and market analysis
  • Core focus – what do we do?
  • Operating environment
  • PEST analysis
  • Porter’s diamond
  • Porters five forces
  • Target market
  • Factor and cluster analysis
  • Data collection
  • Quantitative analysis
  • Unique selling position (USP)
  • Marketing plan
  • Potential opportunities or threats
  • Competitor analysis
  • Product analysis
  • Product mix (full list of products)
  • Product volumes
  • Product pricing
  • Marketing strategies
  • Organisational operations
  • Business trends
  • Re-tooling
  • Technology developments in business plan
  • Operational adjustment costs
  • Annual planning and forecasting
  • Cost reduction measures
  • Contingency plans
  • Benchmark goals
  • Communicating strategy
  • Profit and loss projections
  • Variable and fixed costs
  • Contribution margin
  • Business goals and objectives
  • Action plan
  • Performance measurement system
  • Develop a transport and logistics plan
  • Current and future marketing strategies
  • SMART goals
  • Ansoff’s matrix
  • Monitor profit expectations
  • Monitor productivity standards

Develop and implement policies and procedures to ensure chain of responsibility compliance

  • Chain of responsibility obligations
  • Chain of responsibility legislation
  • Fatigue management
  • Penalties and sanctions
  • Compliance obligations
  • Industry codes of practice
  • Company codes of practice
  • Measuring compliance performance
  • Breach management

Develop and maintain operational procedures for transport and logistics enterprises

  • Operational plans / procedures
  • Project scope management
  • International maritime goods code
  • Dangerous goods by road and rail
  • IATA dangerous goods by air
  • License requirements
  • Quarantine requirements
  • Import quarantine requirements
  • Health and safety legislation
  • Environmental protection legislation
  • Regulations and legislation
  • Document and verify procedures
  • Trial new procedures
  • PDCA cycle
  • Change processes
  • Performance indicators
  • Developing KPI’s
  • Risks
  • Training and induction
  • Coaching
  • Monitor performance
  • Progress vs productivity
  • Effectiveness against performance indicators
  • SWOT analysis
  • Opportunities and threats
  • Making change work
  • Communication styles
  • Records and reports

Develop, implement and review purchasing strategies

  • Purchasing objectives
  • Industry benchmarks
  • ATO benchmarks
  • Analyse purchasing data
  • Benchmarking purchasing
  • Buying margin
  • Markdown
  • Shrinkage
  • Weeks cover
  • Stock turnover
  • Economic order quantity (EOQ)
  • Safety stock
  • Stock to sales ratio
  • Gross margin return on investment
  • ABC analysis
  • Vendors
  • Stakeholder consultation
  • Organisation goals
  • Relationship management
  • Purchasing approval
  • Purchasing strategies
  • Legal requirements
  • Purchasing objectives
  • Questions to answer
  • Outputs
  • Policy
  • Procedure
  • Five rights
  • Human resources
  • Financial plans
  • Implementation schedule
  • Implement purchasing strategies
  • Communicate purchasing strategies
  • Written and electronic communication
  • Monitor implementation
  • Identify issues / problems
  • KPI’s
  • Supplier meetings
  • Evaluation criteria
  • Profit and loss report
  • Budgets
  • Variances
  • Evaluate purchasing strategies
  • Implement improvements
  • A successful review
  • Stakeholder approval and support

Manage a supply chain

  • Strategic supply chain management
  • Customers, suppliers and logistics
  • Roles and responsibilities
  • Technology and software
  • Technology-driven SCM
  • Cloud computing
  • Labour management systems
  • Procurement policy and procedure
  • Business terms and conditions
  • Business processes redesign
  • Support implementation of strategy
  • Manage supply chain
  • Communication
  • Sales and payments
  • Importing and exporting legislations
  • International standards
  • Contract laws
  • Supply chain management risk
  • Supply chain culture
  • Products and services
  • Changing needs of customers
  • Adjustment requirements
  • Improve supply chain effectiveness
  • Demand chain management model
  • Performance monitoring approaches
  • Business data and reports
  • Shipping and tracking
  • Big data analytics
  • Electronic data interchange (EDI)
  • Feedback and evaluation
  • Continuous improvement
  • Supplier engagement plan (SEP)

Manage a transport and logistics business

  • Manage a transport and logistics business
  • Customer feedback
  • Complaints and responses
  • PDCA cycle
  • Transformational change
  • Target potential customers
  • Business unit objectives
  • Key performance indicators
  • Contingency plans
  • Risk assessment matrix / nomogram
  • Hazard tools and processes
  • Business planning operations
  • Market competitors
  • SWOT analysis
  • Customer needs
  • Business objectives
  • Financial flows
  • Cash flow projection
  • Determine job profiles
  • Training needs analysis (TNA)
  • External and internal training
  • Self-paced learning
  • Simulated work setting
  • Technology-based programs
  • HR and recruitment
  • Business unit performance
  • Assess profit/productivity
  • Profit expectations
  • Productivity standards
  • Purchasing
  • Leasing
  • Stakeholder needs
  • Profit and loss reports
  • Financial cost analysis
  • The Problem-Solving Model
  • Regulations and legislation
  • Biosecurity legislation

Manage facility and inventory requirements

  • Space requirements
  • Medium and long term storage needs
  • Storing dangerous goods
  • Storage systems
  • Block stacking
  • Small item storage
  • Volume and weight requirements
  • Safety and security requirements
  • Formal/informal hazard identification
  • Hazard assessment
  • Manager / supervisor role
  • Checklists
  • Risk assessment nomogram
  • Security program and procedures
  • Storage handling security
  • Incident /emergency procedures
  • Fire prevention systems
  • First aid facilities
  • Evacuation plan
  • Documentation systems
  • Recording stock location, receival and dispatch
  • Customer, carrier and employee communication
  • Design storage zone
  • Space requirements
  • Equipment operation
  • Double deep racking
  • Drive in racking
  • Maintenance and cleaning areas
  • Facility utilisation
  • Optimum function
  • SWOT analysis
  • KPI’s
  • Quality circles
  • Ergonomic compliance
  • Legislation
  • Code of practice
  • Safe lifting practices
  • Product damage and stock losses
  • Reporting
  • Stock to sales ratio
  • Return on investment
  • Economic order quantity

Manage export logistics

  • Export logistics
  • Plan efficient export logistics
  • Safety data sheet (SDS)
  • Classes of dangerous goods
  • Marine orders
  • International maritime dangerous goods codes
  • Road and rail transport codes
  • Transport license
  • Permit requirements
  • Export quarantine requirements
  • Environmental protection legislation
  • Workplace relations regulation
  • Consignment loads
  • Customer instructions
  • Quality customer service
  • Customer loyalty
  • Capacity of transport modes
  • Intermodal transportation
  • Multimodal transportation
  • Weighing up cost versus time
  • Company objectives
  • Urgent orders
  • Equipment and technology
  • Efficient and effective delivery
  • Types and compatibility of load
  • Bond and customs requirements
  • Fatigue management
  • Operational deficiencies
  • Workplace process flow
  • Outsourcing components of operation
  • Contingency management strategy
  • Resource and infrastructure support
  • Continuous improvement
  • Local and overseas transport modes
  • Establish times and routes
  • Planning and scheduling movements
  • Contingency planning
  • Operational schedules
  • Input output process
  • Recruitment and selection
  • Achieving buy-in
  • Employee training / support
  • Tracking procedures
  • Terminal operating systems
  • Customer purchase order
  • Packaging and labelling
  • Save and store schedule
  • Non-compliance
  • Australian Border Force (ABF)
  • Regulations and legislation
  • DIBP client registration
  • EXDOC exporter registration
  • Import declaration forms (N10)
  • Export declaration form
  • Export control manual
  • Compliance audit
  • Law and Ethics

Manage facility and inventory requirements

  • Space requirements
  • Storage needs
  • Storing dangerous goods
  • Storage systems
  • Block stacking
  • Small item storage
  • Volume and weight requirements
  • Safety and security requirements
  • Hazard identification
  • Hazard assessment
  • Manager / supervisor role
  • Checklists
  • Risk assessment nomogram
  • Security program and procedures
  • Storage handling security
  • Incident /emergency procedures
  • Fire prevention systems
  • First aid facilities
  • Evacuation plan
  • Documentation systems
  • Recording stock location
  • Receival and dispatch
  • Effective communication
  • Design storage zone
  • Space requirements
  • Equipment operation
  • Double deep racking
  • Drive in racking
  • Maintenance and cleaning areas
  • Facility utilisation
  • Optimum function
  • SWOT analysis
  • KPI’s
  • Quality circles
  • Ergonomic compliance
  • Legislation
  • Code of practice
  • Safe lifting practices
  • Product damage and stock losses
  • Reporting
  • Stock to sales ratio
  • Return on investment
  • Economic order quantity

Manage suppliers

  • Evaluate supplier services
  • Existing suppliers
  • Alternate suppliers
  • Supplier survey forms
  • Terms and conditions
  • Co-operative relationships
  • Law and Ethics
  • Quality of goods and services
  • Receiving and inspecting goods
  • Non-compliance
  • Resolving problems
  • Contingency plans
  • Supplier auditing
  • Negotiating with suppliers
  • Risk management
  • Market factors that affect supply
  • Routine supply problems
  • Corrective action with suppliers
  • Disagreements with suppliers
  • Amendments to agreements
  • Supplier performance reviews
  • KPI’s
  • Selecting offers

Implement and monitor transport logistics

  • Mobilise resources
  • Operational schedule requirements
  • Resource levelling
  • Regulatory requirements
  • Insurance requirements
  • Law and Ethics
  • Resource allocation
  • Facilities, personnel and equipment
  • Intermodal transport terminals
  • Bulk goods
  • General cargo
  • Containers
  • Security procedures
  • Security seals
  • Tamper-proof packing
  • Internal theft
  • Vendor theft
  • Suspicious cargo or goods
  • Loading and unloading operations
  • Mechanical handling aids
  • Securing a load
  • Tie-down lashing
  • Consignment tracking systems
  • Barcodes or Q codes
  • Employee performance standards
  • Performance appraisals
  • Contingency plans
  • Schedule disruptions
  • Accidents or issues
  • Changing operational schedules

Organise transport of freight or goods

  • Transport operations
  • Knowledge of products
  • Dangerous goods
  • Package marking
  • Perishable products
  • Fragile goods
  • High-value goods
  • Domestics and international regulations
  • Procedures for transport
  • Employer/employee responsibilities
  • Australian standards
  • Driver fatigue laws
  • Hazard identification
  • Risk assessment and management
  • Control measures
  • Handling equipment
  • Timelines
  • Complaints procedure
  • Freight requirements
  • Intermodal transportation
  • Multimodal transportation
  • Organise freight transport
  • Budgets
  • Secured freight
  • Packaging procedures
  • Vehicle mass and permit schemes
  • Freight safety
  • Risk management
  • Mechanical-handling equipment
  • Personal protective equipment (PPE)
  • Transport equipment
  • Communication
  • Workplace health and safety
  • Freight discrepancies
  • Complete organisational processes
  • Track and trace systems
  • Information security

Step 2

Click Add to Cart (Full Up-Front Payment or Payment Plan)

Step 3

Specify the six (6) units you wish to complete in the notes section of the enrolment form/checkout.

Step 4

Finalise your payment and be enrolled within 1-2 hours during business hours.

ASSESSMENT

Written assignments and exercises, including short-answer questions, reports/essays and projects. There are no examinations or due dates for assessment.

Payment Information

Certificate Course

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Benefits

  • Recognised by employers as professional development;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • Access to high-quality courses written by industry experts;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • Unlimited enrolment with no expiry;
  • Certificate of Attainment issued for your CV (hard copy provided); and
  • Course may be tax deductible; see your tax advisor.
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