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Certificate of Transcription – Medical/Legal/General


Course Outline and Topics

Course Overview

This all-inclusive professional development course equips you with the knowledge and skills to work as a general transcriptionist as well as specialising in the medical and legal sectors. This gives you the competitive edge in the transcriptionist field as your certification is transferable across industries.

This online Certificate of Transcription – Medical/Legal/General course will prepare you to work in a range of work contexts, including medical, legal and general. In this course, you will develop your keyboard skills, learn how to understand and respond to instructions, communicate with a range of internal and external clients in a medical environment and use appropriate legal and medical terminology.

You will also learn how to gather, organise and present workplace information and plan documents, draft text, prepare and produce documents of differing complexity, as well as learn how to transcribe from an audio source using keyboarding techniques to produce accurate texts.

Finally, in this online transcription course, you’ll learn how to transcribe the most common legal and medical reports to prepare you for work across many sectors. With the foundation skills and knowledge acquired in this course you will be able work as a subcontractor for a company that outsources transcription services, or you can work as a freelance transcriptionist.

Course Structure

Unit 1 - Keyboarding speed and accuracy

  • Touch typing techniques
  • Keyboard techniques
  • Using the keyboard
  • Identify and develop keyboard skills
  • Speed and accuracy
  • Use safe work practices
  • Ergonomic requirements
  • Workstations
  • Health and safety (OHS)
  • Mouse buttons and operations
  • Alpha keys and numeric keypad
  • Word screen
  • The ribbon
  • Quick access toolbar
  • Creating a new document
  • Document enhancement
  • Check accuracy
  • Proofread document
  • Correct document
  • Check spelling and grammar
  • Proofreading documents
  • Errors and corrections
  • Typing Test Standard: AS2708-2001.

Unit 2 - Produce texts from audio transcription

  • Prepare for audio transcription
  • Style, presentation and storage
  • Be organised and prepared
  • Clarify purpose and requirements
  • Requirements of audio transcription
  • Transcribe from an audio source
  • Produce texts
  • Edited transcription
  • Meetings and conferences
  • Verbatim transcription
  • Uses of dictations
  • Unclear speech
  • Clarify spelling of names and technical terms
  • Designated timelines
  • Self check for accuracy
  • Edit and revise text
  • Return draft for checking
  • Format name store print and distribute
  • Use templates
  • Legislation codes and national standards

Unit 3 - Writing complex documents

  • Document planning
  • Business letters and documents
  • Purpose and audience
  • Format & communication
  • Categories and logical sequence
  • Structure and content
  • Action plan
  • Draft text
  • Graphics and graphs
  • Non-discriminatory language
  • Gender-based language
  • Non-english speaking
  • Plain english
  • Personal and impersonal writing
  • Report formats
  • Complex reports
  • Writing an outline
  • Check grammar spelling and style
  • Accuracy and punctuation
  • Acronyms
  • Capitals
  • Draft approval
  • Revisions in final copy
  • Design document
  • Page layout
  • Citing sources
  • Quoting, paraphrasing and plagiarising
  • Copyright permission
  • Author-date (Harvard) system
  • Ergonomic factors

Unit 4 - Medical Terminology

  • Receive and interpret medical terminology
  • Pronunciation
  • Medical words
  • Eponyms
  • Major human body systems
  • Illness, injuries and medical conditions
  • Investigations and procedures
  • Medical equipment and instruments
  • Medications
  • Specialist medical practitioners
  • Hospital departments
  • Checklists
  • Abbreviations
  • Dr’s abbreviations
  • Policies and procedures
  • Medical dictionary
  • Routine tasks
  • Ordering and receiving goods
  • Surgery types / terminology
  • Drug names
  • Surgical procedure references
  • Produce draft for verification

Unit 6 - Produce texts from notes

  • Take notes
  • Identify requirements
  • Style presentation and storage
  • Purpose
  • Record notes
  • Abbreviations, meanings and spelling
  • Note-taking tips
  • Accuracy and grammar
  • Transcribe notes
  • Produce text from notes
  • Produce text within designated time
  • Edit and Revise
  • Format name and store
  • Use technology

Unit 7 - Confidentiality, privacy and security in a medical environment

  • Accepted codes of conduct
  • Ensure work is approved by health practitioner
  • Legislation
  • Policies and procedures
  • Medical terminology
  • Complete tasks in a timely manner
  • Clarify unclear procedures
  • Treat patients and colleagues with respect
  • Act with honest and integrity
  • Conflict of interests
  • Confidentiality and privacy procedures
  • Discretion and judgement for all communication
  • Privacy legislation
  • Australian privacy principles (APPs)
  • Preparing patient records
  • Dealing with family/ friends
  • Power of attorney
  • Report infectious diseases
  • Security procedures
  • Secure patient records
  • Clearly label and store securely
  • Record formats
  • Storage and security
  • Drugs and equipment storage
  • Health and safety


Written assignments and exercises, including short-answer questions, reports/essays and projects. There are no examinations or due dates for assessment.

One (1) Typing Speed and Accuracy Test. This typing test is marked according to Australian Standards. Conditions apply.


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Payment Information

Certificate Course



  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • No entry requirements;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • 12 months’ access. Free extensions may be available upon application.
  • Certificate of Attainment/Completion issued for your CV (hard copy provided); and
  • Course may be tax deductible; see your tax advisor.

Career Pathways

Future growth




  • Medical Typist
  • Legal Transcriptionist
  • Medical Transcriptionist
  • Transcriptionist
  • Best value option
  • Includes 12 months access


  • $250 deposit
  • $40/week
  • No credit checks required