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Certificate of Project Quality Management


Course Outline and Topics

Course Overview

If you’re a project manager or your job involves project management this course will help you manage your projects to achieve quality outcomes that will eliminate or significantly reduce rework.

The Certificate of Project Quality Management is an online professional development program that will provide you with the skills and knowledge required to enhance project outcomes through contributing to quality planning, applying quality policies and procedures, and contributing to continuous improvement in projects.

In this project and quality management course you will learn to determine quality requirements, implement quality assurance processes, and use review and evaluation to make quality improvements in current and future projects.

On conclusion of this course, you will feel confident to apply policies and procedures to ensure quality project outcomes for an organisation.

Course Structure

Unit 1 - Manage project quality

  • Quality management plan
  • Quality objectives and standards
  • Quality v grade
  • Project quality management
  • Stakeholder environment
  • The process of quality planning
  • Tools, techniques and methods
  • Project scope statement
  • Project management plan
  • Design of Experiment (DOE)
  • Cost of Quality (COQ)
  • Quality metrics
  • Quality checklists
  • Process improvement plan
  • Quality assurance
  • Quality control process
  • Cause and effect diagram
  • The Four Sigma values
  • Flow charting
  • Outputs from quality control

Unit 2 - Apply project quality management techniques

  • Quality requirements
  • Project quality management processes
  • Quality standards
  • Project quality management overview
  • Stakeholder
  • Quality planning
  • Quality plan
  • Cost-benefit analysis
  • Design of Experiments (DOE)
  • Cost of Quality (COQ)
  • Quality policies and procedures
  • Quality assurance
  • Quality audits
  • Process analysis
  • Quality control (QC)
  • Organisational process assets
  • Control charts
  • Continuous improvement process
  • Acceptance criteria
  • Post-implementation review
  • Project archive
  • Key stakeholders


Written assignments and exercises, including short-answer questions, reports/essays and projects. There are no examinations or due dates for assessment.


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Payment Information

Certificate Course



  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • No entry requirements;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • Unlimited enrolment with no expiry;
  • Certificate of Attainment/Completion issued for your CV (hard copy provided); and
  • Course may be tax deductible; see your tax advisor.

Career Pathways

Future growth




  • Project Quality Lead – Construction Engineering
  • Project Quality Manager
  • Consultant Project Manager; Quality Management
  • Includes unlimited access
  • Full up-front payment only