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Certificate of Youth Work and Justice


Course Outline and Topics

Course Overview

Are you passionate about working with youth in need? The Certificate of Youth Work and Justice will give you the knowledge and skills to work in an industry that improves the life of young people, affording them the chance to make the most of opportunities for a brighter future.

In this online youth justice course you will learn how to work effectively with young people in the youth justice context, learn how to identify and respond to children and youth people at risk, respond to critical situations and support the progress and development of young people.

You will also acquire skills in leadership, case management, child protection procedures, law and ethics and how to implement risk management strategies in crisis situations. You will learn to assist young people to identify the challenges and opportunities in their lives and to work towards their goals on an individual or group level.

As a youth worker, you can make a real difference in the life of young people. This course is designed to be flexible, practical and easy-to-follow so you can start your fulfilling career sooner.

At the end of the course you will be equipped with the skills and knowledge needed to succeed and transform the lives of young people.

Course Structure

Unit 1 - Identify and respond to children and young people at risk

  • Child protection procedures
  • Identify children at risk
  • Signs and symptoms
  • Responding to abuse
  • Showing care and concern
  • Appropriate questioning
  • Mandatory reporting
  • Protection needs
  • Intervention objectives
  • Relating to young children
  • Active listening / observation
  • Decisions and actions
  • Visible signs of harm / injury
  • The rights of children and young people
  • Ethical judgments

Unit 2 - Work effectively with young people in the youth work context

  • Intake and assessment
  • Building rapport
  • Youth culture
  • Risk assessment
  • Social context of young people
  • Youth suicide
  • Economic considerations
  • Government policy supports
  • Context of youth work
  • Accommodation
  • Effective case management
  • Protective care
  • Disclosure of Information
  • Incident reports
  • Mandatory reporting
  • Client centred approach
  • Government services and funding
  • Youth sector peaks
  • Social justice
  • Active and passive listening
  • Values, attitudes and behaviour
  • Risk and youth work
  • Conflict and harmful behaviour
  • Challenging behaviours
  • Referral / networks
  • Goal setting

Unit 3 - Support the rights and safety of children and young people

  • National Quality Standards (NQS)
  • Boundaries of practice
  • Child-focused work practices
  • Custody orders
  • Apprehended Violence Order (AVO’s)
  • Authority to collect a child
  • Restraining orders
  • Supervision orders
  • Mandatory reporting
  • Care and protection orders
  • Update of knowledge and skills
  • Policy changes
  • Confidentiality
  • Intervention objectives
  • Community resources
  • Confidentiality
  • Disclosure without consent
  • Indicators of abuse
  • Identify young people at risk
  • Child protection procedures
  • Handling disclosure
  • Confidentiality
  • Highly vulnerable children
  • Indicators of child abuse
  • Family violence
  • Mental illness
  • Disabilities
  • Attachment theory
  • Descriptions of injury
  • Risk management
  • Ethical practices
  • Professional boundaries

Unit 4 - Support the progress and development of young people

  • Development of young people
  • Conduct interactions
  • CRC principles and provisions
  • Active listening skills
  • Communication strategies
  • Encourage participation
  • Youth cultures
  • Multi-cultural society
  • Recognise individuality
  • Conflict
  • Defusing anger/aggression
  • Encourage accountability
  • Needs, risk and progress of young people
  • Challenging behaviour
  • Consequences
  • Determine response/services
  • Reporting suspected abuse
  • Providing opportunities for change
  • Maintain family contact
  • Support networks
  • Determine urgency of services
  • Effective behaviours
  • Encourage young people to manage risks
  • Challenge unacceptable behaviour
  • Behaviour management
  • Restraining techniques
  • Physical interventions
  • Reward positive progress

Unit 5 - Work in the youth justice environment

  • Mandatory notifications
  • Abuse and neglect
  • Handling disclosure
  • Appropriate questioning
  • Understanding and compassion
  • Change management
  • Rights for young people
  • Juveniles in the justice system
  • Providing inclusive services
  • Cultural differences
  • Risk management
  • Youth justice worker roles
  • Responding to violent behaviour
  • Positive behaviours
  • Skills development plan
  • Performance management
  • Communication
  • Language requirements
  • Active and passive listening

Unit 6 - Support Aboriginal and/or Torres Strait Islander young people in youth justice system

  • Engaging with Aboriginal
  • Torres Strait Islanders
  • Equitable communication
  • Develop trust with families
  • Mental health
  • Substance abuse / addiction
  • Cultural and community characteristics
  • Diversity
  • Community expectations
  • Cultural needs of young people
  • Lack of telecommunications
  • Cultural protocols
  • Men’s and women’s business
  • Ceremonies
  • Media protocols
  • Interpreter services
  • Identify language and dialect
  • Mandatory notification
  • Documenting abuse
  • Case planning and cultural resilience
  • Families and kinship networks
  • Community recognition
  • Community service providers
  • Aboriginal culture and values
  • Youth justice programs

Unit 7 - Engage respectfully with young people

  • Communicating with young people
  • Effective listening
  • Effective questioning
  • Barriers to communication
  • Body language
  • Gestures
  • Physical contact
  • Body space
  • Building trust and rapport
  • Positive interactions
  • Active observation
  • Practical applications
  • Maintaining confidentiality
  • Cultural awareness
  • Access and equity
  • Goal setting
  • Apply youth-centred practices
  • Feasiblity and risk
  • Action plans
  • Monitoring and evaluation
  • Attachment theory
  • Ethical decision making
  • Integrity and natural justice
  • Probity

Unit 8 - Support young people to create opportunities in their lives

  • Creating trust and respect
  • Youth work practice
  • Equal opportunity
  • Young person directed practice
  • Transparent boundaries
  • Problem solving
  • Leadership
  • Learning styles
  • Peer support
  • Negotiation skills
  • Conflict management skills
  • Mediation
  • Youth development theory
  • Human development theories
  • Person-centred therapy
  • Strengths perspective
  • Creative visualisation
  • Mind mapping
  • Creative problem solving
  • Child protection
  • Brief individual interventions
  • Facilitating change
  • Counselling
  • Case management


Written assignments and exercises, including short-answer questions, reports/essays and projects. There are no examinations or due dates for assessment.


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Payment Information

Certificate Course



  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • No entry requirements;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • Unlimited enrolment with no expiry;
  • Certificate of Attainment/Completion issued for your CV (hard copy provided); and
  • Course may be tax deductible; see your tax advisor.

Career Pathways

Future growth




  • Youth Justice Team Leader
  • Youth Justice Case Manager
  • Youth Justice Worker
  • Best value option
  • Includes unlimited access


  • $250 deposit
  • $40/week
  • No credit checks required


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