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Certificate of Workforce Planning and Development


Course Outline and Topics

Course Overview

Workforce planning and development makes a significant contribution to the success of any company, but implementation can be daunting as it can be difficult to define. This online professional development program will show you how to develop and implement workforce planning and development strategies for an organisation.

The Certificate of Workforce Planning and Development will give you the skills and knowledge to analyse strategic plans and data, determine needs and objectives and implement workforce planning and development strategies. You will also learn how to assess factors that may affect the supply of workers, align workforce objectives with business plans, and design strategies and succession plans to ensure a competent and appropriately diverse workforce is available to meet anticipated changes.

This online workforce planning and development course will also explore the research associated with labour markets and the requirement to match organisational needs with employee skills and commitment.

On completion of this course, you will feel confident in your ability to develop and implement successful workforce planning and development strategies for an organisation. As such, this course is valuable for human resource professionals, business partners, analysts, senior leaders, corporate planners and operational managers.

Course Structure

Unit 1 - Manage workforce planning

  • Workforce requirements
  • Staff turnover
  • Workforce plan strategies
  • Performance appraisals
  • Skills gap analysis
  • Workforce supply factors
  • Industry groups
  • Staffing budgets
  • Workforce objectives and strategies
  • Redeployment, redundancy and retrenchment
  • Training and development
  • Retention strategies
  • Workforce diversity
  • Internal recruitment
  • Communications plan
  • Establish targets
  • Skilled and diverse workforce
  • Workforce planning objectives
  • Recruitment, training and redundancy
  • Organisational change
  • Workforce diversity goals
  • Succession planning system
  • Workforce trends
  • Labour supply trends
  • Survey worker satisfaction
  • Refine objectives

Unit 2 - Contribute to organisation development

  • Develop organisational development plan
  • Analyse strategic plan
  • Statistical analysis
  • Key roles and confirm commitment
  • Analyse data on problem areas
  • Objectives and strategies
  • Change management techniques
  • Organisational design
  • Consultation and profiling models
  • Communication plans
  • Education plans
  • Determine needs and objectives
  • Profile organisation culture
  • Organisational development activities
  • Consultation processes
  • Organisational development (OD)
  • Negotiating and agreeing outcomes
  • Conflict management skills
  • Collaboration
  • Choosing which way to go
  • Projected solutions
  • Group decision making
  • Risk management
  • Team development
  • Maintain development program
  • Costings
  • Support levels
  • Resource allocations
  • Modify implemented plans
  • Surveys
  • Regular team meetings
  • Evaluate and modify program

Unit 3 - Develop a workplace learning environment

  • Create learning opportunities
  • Formal and informal learning activities
  • Learning organisations
  • Organisational skills audit
  • Training Needs Analysis (TNA)
  • The DACUM model
  • The competency rating model
  • Learning plans / styles
  • Performance management
  • Diversity
  • Individual needs
  • Facilitate and promote learning
  • Sharing skills and knowledge
  • Barriers to learning
  • Competency standards / assessment
  • Technical standards
  • High-performance learners
  • Methodologies to share learning
  • 20 ways to motivate employees
  • 3D Mod network
  • Recognise and reward employees
  • Kirkpatrick’s evaluation model measure
  • Evaluate training success
  • Future training improvements
  • Verbal and written feedback
  • Document competencies


Written assignments and exercises, including short-answer questions, reports/essays and projects. There are no examinations or due dates for assessment.


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Payment Information

Certificate Course


Certificate Course



  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • No entry requirements;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • Unlimited enrolment with no expiry;
  • Certificate of Attainment/Completion issued for your CV (hard copy provided); and
  • Course may be tax deductible; see your tax advisor.

Career Pathways

Future growth




  • Workforce Planning Support
  • Workforce Planning Officer
  • Best value option
  • Includes unlimited access


  • $150 deposit
  • $25/week
  • No credit checks required