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Certificate of Transport Operations

$599.00$899.00

Course Outline and Topics

Course Overview

The Certificate of Transport Operations is an online professional development course that will provide you with the skills and knowledge required to organise logistics road transport operations in a deployed context in support of organisational operations.

In this online road transport operations course you will learn how to effectively plan road transport and manage delivery road transport services including the distribution of material and supplies and to perform passenger transport.

Course Structure

Unit 1 - Organise road transport operations

  • Preparing for transport operations
  • Scope of transport support
  • Workplace procedures
  • Customer needs analysis
  • Operational or organisational constraints
  • Planning vehicle movement
  • Resources for transport organisations
  • Logistics information systems
  • Managing transport requests
  • Analyse transport requests
  • Develop a transport plan
  • Equipment capabilities and limitations
  • Work health and safety (WHS)
  • Dangerous goods
  • Marking of packages and unit loads
  • Environments of organisations
  • Route planning
  • Computer software programs
  • Contingency planning
  • Contingency management strategies
  • Operational demands
  • Transport support
  • Constraints
  • Setting performance goals
  • Key Performance Indicators (KPIs)
  • Fatigue management strategies
  • Scheduling rosters
  • Itineraries and trip plans
  • Achieving buy-in
  • Using work diaries
  • Discrepancies and non-compliance
  • Maintenance integrity of assets
  • Maintenance reports
  • Consultation with management
  • Consultation with stakeholders

Unit 2 - Apply knowledge of logistics

  • Interpret logistics information
  • Logistics requirements
  • Dangerous goods
  • Packages and unit loads
  • Shipping documents
  • Perishable products
  • Fragile goods
  • High-value goods
  • Documentation
  • 4 types of transportation
  • Types of freight
  • Knowledge of logistics
  • Logistics requirements
  • Quality assurance
  • PDCA cycle functions

Unit 3 - Manage a transport and logistics business unit

  • Identify market
  • Evaluate performance feedback
  • Surveys and questionnaires
  • Interviews
  • Feedback forms
  • Complaints
  • Plan improvements
  • PDCA cycle
  • Defer to the frontline
  • Types of change
  • Target new potential customers
  • Transport and logistics objectives
  • Identify goods for transporting
  • Key performance indicators (KPIs)
  • Short-medium-long term strategy
  • Develop contingency plans
  • Hazards and risks
  • Risk assessment nomogram
  • Techniques, tools and processes
  • Business planning operations
  • Market competitors
  • Opportunities and weaknesses
  • SWOT analysis
  • Resources are identified
  • Resources to achieve objectives
  • Financial flows
  • Cash flow projection
  • Budget requirements
  • Staff and physical resources
  • Job profiles
  • Person specification
  • Training needs analysis (TNA)
  • Training options
  • Simulated work setting
  • Technology-based programs
  • Business unit objectives
  • Policies and practices
  • Verbal and paper communications
  • Resource acquisition
  • Consistency and control
  • Human resources
  • Business unit performance
  • Implementation plans
  • Profit expectations
  • Productivity standards
  • Purchasing
  • Leasing
  • Stakeholder needs
  • Resource usage
  • Recycling of consumables
  • Profit/productivity performance
  • Profit and loss reports
  • Financial cost analysis
  • Control and monitoring of systems
  • The problem solving model
  • Reduce costs and enhance value
  • Variations to operational plans
  • Australian and international standards
  • Regulations and legislation
  • Biosecurity legislation
  • Performance reports

Unit 4 - Implement and monitor transport logistics

  • Mobilise resources
  • Operational schedule requirements
  • Resource levelling
  • Regulatory and insurance requirements
  • Law and Ethics
  • Resource allocation
  • Facilities, personnel and equipment
  • Intermodal transport terminals
  • Bulk goods
  • General cargo
  • Containers
  • Security arrangements
  • Security procedures
  • Security seals
  • Tamper-proof packing
  • Internal theft
  • Vendor theft
  • Suspicious cargo or goods
  • Loading and unloading operations
  • Mechanical handling aids
  • Securing a load
  • Tie-down lashing
  • Consignment tracking systems
  • Barcodes or Q codes
  • Employee performance standards
  • Performance appraisals
  • Contingency plans
  • Schedule disruptions
  • Accidents or issues
  • Changing operational schedules

Assessment

Written assignments and exercises, including short-answer questions, reports/essays and projects. There are no examinations or due dates for assessment.

Benefits

  • Become fully trained and improve your employment opportunities;
  • Recognised by employers as professional development;
  • Study online, anywhere via our elearning system;
  • Access to high-quality courses written by industry experts;
  • Interactive simulations for many programs;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • Unlimited enrolment with no expiry;
  • Certificate issued for your CV (hard copy provided);
  • Tax deductible in most cases* See your tax advisor.

Payment Information

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