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Certificate of Retail Security and Loss Prevention


Course Outline and Topics

Course Overview

Loss prevention is critical to the success of a retail store. If you own or manage a retail store or plan to work in the retail sector this course is important for you.

The Certificate of Retail Security and Loss Prevention is an online professional development program that will provide you with the skills and knowledge required to maintain store security in a retail environment.

In this online retail security and loss prevention course you will discover how to implement store policy and procedures to ensure store security. You will learn how to inform team members about loss prevention and provide ongoing supervision and training to facilitate awareness and detection of theft.

You will also learn about the maintenance and use of store security equipment, ensuring the safety and wellbeing of staff and customers. You gain skills and knowledge in the detection and apprehension of thieves and the application of post-apprehension procedures according to State and Territory laws.

On completion of this course, you will feel confident to maintain security and loss prevention for a retail store.

Course Structure

Unit 1 - Maintain store security

  • Monitor and maintain store security
  • Store policies and procedures
  • Review security procedures
  • Store policy
  • Legislative requirements
  • Store security elements
  • Procedures to minimise theft
  • Bag checks
  • Security of cash, cash registers and keys
  • Transaction procedures
  • Report matters affecting store security
  • Awareness and deletion of theft
  • Inform team of store security policy and procedures
  • Provide staff with feedback
  • Facilitate awareness of theft detection
  • Write a report

Unit 2 - Identify and respond to security risks

  • Retail theft
  • Damage to merchandise
  • Identify potential risks
  • Cash handling procedures
  • Suspicious behaviour
  • Security and surveillance
  • Policies and procedures
  • Credit card security
  • In-store security procedures
  • Customer safety
  • Armed robbery
  • Employee security
  • Emergency situations
  • Minimising customer theft
  • Bag checks
  • Dispute procedures
  • Security systems
  • Security breaches
  • Theft types
  • Risk management plan
  • Powers of arrest
  • Using force
  • Duty of care
  • Suspicious vendor behaviour
  • Faulty security equipment
  • Reporting security breaches


Written assignments and exercises, including short-answer questions, reports/essays and projects. There are no examinations or due dates for assessment.


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Payment Information

Certificate Course



  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • No entry requirements;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • Unlimited enrolment with no expiry;
  • Certificate of Attainment/Completion issued for your CV (hard copy provided); and
  • Course may be tax deductible; see your tax advisor.

Career Pathways

Future growth




  • Retail Security Officers
  • Security Officer
  • Security Guard
  • Loss Prevention Officers
  • Includes unlimited access
  • Full up-front payment only