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Certificate of Retail Security and Loss Prevention


Course Outline and Topics

Course Overview

The Certificate of Retail Security and Loss Prevention is an online professional development program that will provide you with the skills and knowledge required to maintain store security in a retail environment. It involves implementing store policy and procedures to ensure store security, informing team members and providing ongoing supervision and training to facilitate awareness and detection of theft.

This online Certificate of Retail Security and Loss Prevention includes maintenance and use of store security equipment, ensuring the safety and wellbeing of staff and customers, the detection and apprehension of thieves and the application of post-apprehension procedures according to State and Territory laws.

Course Structure

Unit 1 - Maintain store security

  • Monitor and maintain store security
  • Store policies and procedures
  • Review security procedures
  • Store policy
  • Legislative requirements
  • Store security elements
  • Procedures to minimise theft
  • Bag checks
  • Security of cash, cash registers and keys
  • Transaction procedures
  • Report matters affecting store security
  • Awareness and deletion of theft
  • Inform team of store security policy and procedures
  • Provide staff with feedback
  • Facilitate awareness of theft detection
  • Write a report

Unit 2 - Minimising loss in a retail store

  • Apply store security
  • Handle and secure cash
  • Observe and deal with suspect behaviour
  • Internal and external theft
  • Store security systems
  • Vendor theft
  • Minimise theft
  • Surveillance
  • Checking customer bags
  • Dispute procedures
  • Maintain cash security
  • Armed robbery
  • Suspected thieves
  • Handling and storing stock
  • Stock loss through wastage
  • Stock loss through oversupply


Written assignments and exercises, including short-answer questions, reports/essays and projects. There are no examinations or due dates for assessment.


  • Become fully trained and improve your employment opportunities;
  • Recognised by employers as professional development;
  • Study online, anywhere via our elearning system;
  • Access to high-quality courses written by industry experts;
  • Interactive simulations for many programs;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • Unlimited enrolment with no expiry;
  • Certificate issued for your CV (hard copy provided);
  • Tax deductible in most cases* See your tax advisor.


Payment Information

Certificate Course


  • Includes unlimited access
  • Full up-front payment only