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Certificate of Loss and Grief Counselling


Course Outline and Topics

Course Overview

The grieving process is unique to the individual experiencing it. Whether it’s the loss of a loved one, a pet, a job, or any other event, this course will help you support those who have suffered a loss to overcome and cope with their grief.

The Certificate of Loss and Grief Counselling is an online professional development program that will provide you with the knowledge and skills required to provide support for individuals who are experiencing loss, grief and bereavement.

In this online grief-counselling course you will learn how to identify the symptoms of grief and depression and learn how to provide counselling with cultural and spiritual sensitivity. You will learn a range of counselling skills including empathic listening, non-verbal communication and how to support those suffering from grief and loss.

On completion of this online grief-counselling course you will feel empowered to provide support counselling to those experiencing loss, grief and bereavement.

Course Structure

Unit 1 - Establish and confirm the counselling relationship

  • Structured counselling approach
  • Analyse existing client information
  • Initial session guidelines
  • Assessment interviews
  • Standardised assessments
  • Engaging with clients
  • Communication techniques
  • Building rapport
  • Active listening
  • Effective questioning
  • Client goals
  • Establishing the helping relationship
  • Counselling service information
  • Client rights and responsibilities
  • The counselling process
  • Professional boundaries
  • Expectations and commitment
  • Anxiety or concerns
  • Referral process
  • Collaborative processes
  • Confidentiality and privacy
  • Conflicting interests
  • Person-centred approach
  • Options and approaches
  • Counselling contracts
  • Counselling plans
  • Informed consent
  • Records management

Unit 2 - Provide loss and grief support

  • Signs of loss and grief
  • Primary, secondary and cumulative losses
  • Features and symptoms of grief
  • Distinguishing grief and depression
  • Grieving styles
  • Loss of spouse or partner
  • Loss of a child
  • Parental grief
  • Loss of a parent / sibling
  • Sudden Infant Death Syndrome (SIDS)
  • Signs and reactions to trauma
  • Stages of grief
  • Complex grief
  • Social and cultural differences
  • Ethnic and spiritual differences
  • Communication
  • Active listening
  • Health and safety risks
  • Suicide risk assessment
  • Recognising the warning signs
  • Complications of grief
  • Engaging empathically
  • Respecting cultural differences
  • Listening skills
  • Facilitate coping mechanisms
  • Prolonged grief disorder
  • Stress Vulnerability Model
  • Support services and resources
  • Supporting child grief and bereavement
  • Healthy ways to face loss
  • Disaster grief
  • Treatment strategies
  • Client feedback
  • Criteria for referral
  • Self-care for professionals
  • Debriefing
  • Review client outcomes
  • Problem-solving
  • Negotiation
  • Plan changes

Unit 3 - Facilitate the counselling relationship and process

  • The clients story
  • Open and closed questions
  • Counselling environments
  • Legal and ethical requirements
  • Mandatory reporting
  • Child protection
  • Duty of care
  • Engaging with clients
  • Immediate action
  • Conflicting interests
  • Client concerns
  • Reframing technique
  • Referral processes
  • Client uncertainty
  • Client ambivalence
  • Ethics
  • Experience and process difficulties
  • Recovery stages
  • Emotional intelligence
  • Interventions
  • Support mechanisms
  • Strengths-based counselling
  • Perceptions of client feelings
  • Active listening
  • Identifying underlying issues
  • Dealing with life changes
  • Monitor counselling process
  • Disruptions
  • Hopes and expectations versus reality
  • Planning for change
  • Action planning
  • 12 signs of good counselling
  • Counselling conclusion
  • Emotionally dependent clients
  • The ending process
  • Professional boundaries
  • Plan, structure and contract endings
  • Further support
  • Unresolved issues
  • Complete documentation
  • Records management


Written assignments and exercises, including short-answer questions, reports/essays and projects. There are no examinations or due dates for assessment.


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Payment Information

Certificate Course



  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • No entry requirements;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • Unlimited enrolment with no expiry;
  • Certificate of Attainment/Completion issued for your CV (hard copy provided); and
  • Course may be tax deductible; see your tax advisor.
SKU: c400291 Category:

Career Pathways

Future growth




  • Loss and Grief Counsellor
  • Counsellor
  • Best value option
  • Includes unlimited access


  • $150 deposit
  • $25/week
  • No credit checks required