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Certificate of Health Care

$899.00$1,299.00

Course Outline and Topics

Course Overview

Do you have a desire to work in a helping profession? Would you like to start a career in one of the most in-demand and secure industries? Yes? Then this is the course for you.

The Certificate of Health Care is an online professional development program that will provide you with the skills and knowledge required to work effectively in the dynamic health care environment with clients, staff, visitors and suppliers.

In this online course you will learn how to communicate with a range of internal and external clients in a medical environment; and to use appropriate advanced medical terminology. You will also learn effective communication skills to support the delivery of client care services within the health industry. In addition, this course will also impart the necessary knowledge of anatomy and physiology required to recognise physical health status and to identify the functioning of the human body in the context of health care work.

This online course will also teach the skills and knowledge required to provide first aid response; life support; and the management of casualty(s), the incident and other first aiders, until the arrival of medical or other assistance.  These skills and knowledge may be applied in a range of situations, including community and workplace settings.

Course Structure

Unit 1 - Interpret and apply medical terminology appropriately

  • Receive and interpret medical terminology
  • Pronunciation
  • Medical words
  • Eponyms
  • Major human body systems
  • Illness, injuries and medical conditions
  • Investigations and procedures
  • Medical equipment and instruments
  • Medications
  • Specialist medical practitioners
  • Hospital departments
  • Checklists
  • Abbreviations
  • Dr’s abbreviations
  • Policies and procedures
  • Medical dictionary
  • Routine tasks
  • Ordering and receiving goods
  • Surgery types / terminology
  • Drug names
  • Surgical procedure references
  • Produce draft for verification

Unit 2 - Provide first aid

  • Duty of care
  • Health and safety
  • Hazards
  • Assess casualty
  • First aid response
  • Assessing a baby or toddler
  • Heart attack
  • Injuries and illness
  • Head injuries
  • Emergency response services
  • First aid procedures
  • Cardiopulmonary resuscitation (CPR)
  • DRSABCD action plan
  • Training and current qualifications
  • First aid management
  • Stress, fear and shock
  • Obtaining consent
  • Right to refuse
  • Spine management
  • Automated external defibrillators (AED)
  • Auto-injector
  • Puffers / inhalers
  • Masks and first aid kits
  • First aid equipment
  • Airway obstruction
  • Bleeding
  • Burns
  • Angina and heart attack
  • Crash injuries
  • Soft tissue injuries
  • Eye, head and spinal injuries
  • Fractures
  • Diabetes
  • Hyperglycemia
  • Epilepsy
  • Poisoning
  • Hyperventilation
  • Confidentiality of records
  • Disclosure
  • Incident evaluation
  • Psychological impacts
  • Debriefing after critical incidents
  • Feedback

Unit 3 - Communicate and work in health or community services

  • Effective communication
  • Non-verbal communication
  • Body language
  • Characteristics of respect
  • Motivational interviewing (MI)
  • Clear communication
  • Summarise conversation
  • Responding to requests
  • Active listening
  • Exchanging information
  • Cultural and diverse clients
  • Service delivery
  • Clarify timeframes
  • Clarify lines of communication
  • Conflict resolution
  • Law and ethics
  • Administration processes
  • Workplace documents
  • Continuous improvement
  • Skills development

Unit 4 - Recognise healthy body systems

  • The human body
  • Anatomical divisions
  • Health terminology
  • Major body systems
  • Relationships between body systems
  • The healthy eating pyramid
  • Holistic health
  • Leisure and recreation
  • Hygiene and cleanliness
  • Food hygiene
  • Alcohol and drugs
  • Immunisation
  • Psychological wellness
  • Stress
  • Rest / sleep
  • Inter-relationships
  • Healthy functioning of the body
  • A healthy body
  • Anatomy
  • The human brain
  • Health issues
  • Health and aging

Unit 5 - Confirm physical health status

  • Physical health status
  • Obtain accurate information
  • Observation and testing
  • Identify and address
  • Culture
  • Aboriginal and Torres Strait Islanders
  • Interpret information
  • Major body systems
  • Identify potential health problems
  • Impacting factors on condition
  • Check client health status
  • Delivery of health intervention
  • Check major body systems
  • Disorders and diseases
  • Treatment / care programs
  • Variations from normal health status
  • Observations, signs and symptoms
  • Questioning / historical data
  • Examination checklist
  • Methods and protocols for testing
  • Other tests / testing procedures
  • Mental illness
  • Risk factors
  • High risk needs

Unit 6 - Follow safe work practices for direct client care

  • Safe work practices and procedures
  • Standard codes of practice
  • Accidents and emergencies
  • Reporting hazards / potential hazards
  • Behaviours of concern
  • Risk reduction strategies
  • Workplace violence audit
  • Workplace policies and procedures
  • Hierarchy of control
  • Records management
  • Manual handling / lifting
  • Multiple causation of accidents and illness
  • Safe work practices for infection control
  • Protective equipment
  • WHS legislation
  • Duty of care
  • Workplace policies and procedures
  • Stress management
  • Ergonomics and risk assessment
  • Workplace debriefing

Unit 7 - Communicate in complex situations to support health care

  • Establish and build rapport
  • Behaviours that compromise rapport
  • Respect for confidentiality
  • Health care records
  • Conveying care procedures
  • Respecting authority personnel
  • Patient understanding of information
  • Verbal communication
  • Urgency of situation
  • Communication techniques
  • Meeting a patient’s
  • Special needs
  • Individual differences
  • Cultural groups
  • Facial expressions
  • Listening techniques
  • Confirm situation needs
  • Communication barriers
  • Discretion and confidentiality
  • Respect
  • Complex or difficult situations
  • Difficult people
  • Positive conflict
  • Defusing a situation
  • Key negotiation behaviours
  • Conflict resolution model
  • Communication difficulties
  • Communication codes and equipment
  • Medical abbreviations
  • Conveying complex information
  • Level of authority
  • Complete all documentation
  • Personal presentation
  • Good hygiene practices

Assessment

Written assignments and exercises, including short-answer questions, reports/essays and projects. There are no examinations or due dates for assessment.

Benefits

  • Become fully trained and improve your employment opportunities;
  • Recognised by employers as professional development
  • Study online, anywhere via our elearning system;
  • Access to high-quality courses written by industry experts;
  • Interactive simulations for many programs;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • Unlimited enrolment with no expiry;
  • Certificate issued for your CV (hard copy provided);
  • Tax deductible in most cases* See your tax advisor.

 

Payment Information

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