Find your new direction

  • 1300 76 2221
  • Australian owned and operated since 2008

Certificate of Chaplaincy, Pastoral and Spiritual Care

$599.00$899.00

Course Outline and Topics

Course Overview

The Certificate of Chaplaincy, Pastoral and Spiritual Care is an online professional development program that will provide you with the knowledge and skills required to provide effective chaplaincy and pastoral care services.

In this online chaplaincy and pastoral care course you will learn how to build rapport and provide counselling to clients using a range of counselling techniques, including psychoanalysis and cognitive behavioural therapies. This professional development program will also help you develop the self-awareness and theory required work successfully as part of a pastoral care team – which may include chaplains, volunteers and faith group representatives – to evaluate and implement a pastoral care program.

At the end of this course you will acquire the knowledge and skills required to provide effective pastoral and spiritual care; and work within a structured counselling framework. You may seek voluntary or paid work as part of a pastoral care team in a variety of settings, including: hospitals; residential and aged-care facilities; community outreach centres; and churches.

Course Structure

Unit 1 - Plan for the provision of pastoral and spiritual care

  • Pastoral and spiritual care work
  • Legislatory requirements
  • Privacy and confidentiality
  • Health and safety
  • Equal opportunities
  • Anti-discrimination legislation
  • Child protection legislation
  • Organisation policies and procedures
  • Privacy
  • Digital media and social media
  • Records management
  • Code of practice
  • Professional and ethical standards
  • Rights and responsibilities
  • Breaches of client rights
  • Advocacy groups
  • Informed consent
  • Communication techniques
  • Pastoral networks and resources
  • Pastoral care full range of services
  • World religions
  • Limitation and parameters
  • Escalation and crisis procedures
  • Collaborative processes
  • Conflicting interests
  • Reporting potential crisis situations
  • Threatening behaviours
  • Opportunities for referral
  • Eligibility criteria
  • Referral processes
  • Internal and external contacts
  • Networks benefit organisations
  • Spiritual care support
  • Establish professional supervision
  • Mentoring requirements
  • Definition of supervision
  • Frequency of supervision
  • Establishing rapport
  • Active listening
  • Feedback to improve pastoral care
  • Receiving feedback
  • Review own communication
  • Professional development

Unit 2 - Use communication to build relationships

  • Communicating effectively with clients
  • Building rapport
  • Compromising behaviours
  • Active listening
  • Effective questioning
  • Data security
  • Professional boundaries
  • Formal presentations
  • Media resources
  • Communication protocols
  • Exchanging information
  • Tips for providing information to clients
  • Policies and procedures
  • Law and ethics
  • Specific customer needs
  • Seeking help from others
  • Referral processes
  • Communication barriers
  • Conflict resolution
  • Threatening behaviours
  • Meetings and agendas
  • Facilitating meetings
  • Discussing relevant issues
  • Effective group discussions
  • Meeting participation
  • Conflict between participants
  • Recording/minute taking
  • Distribution of minutes / reports
  • Evaluation processes
  • Continuous improvement

Unit 3 - Apply specialist interpersonal and counselling interview skills

  • Communicate effectively
  • Communication barriers
  • Communication models
  • Environmental and individual factors
  • Cultural issues
  • Use of language
  • Disabilities
  • Signage and symbols
  • Client-counsellor relationship
  • Communication checklist
  • Questioning skills
  • Client-centred interactions
  • Establishing rapport
  • Empathy and sympathy
  • Honesty and openness
  • Body language
  • Conflict resolution
  • Learning styles
  • Non-verbal communication cues
  • Communication techniques
  • The rules of communication
  • Feedback
  • Case note taking
  • Security of records
  • Legal and ethical requirements
  • Privacy
  • Duty of care
  • Counselling interviewing skills
  • Sequence of an interview
  • Counselling skills
  • Key objectives
  • The initial session
  • Assessment interviews
  • Standardised assessments
  • Engaging with client
  • Structured approach
  • Specialised counselling techniques
  • Process of negotiation
  • Reframing and focusing
  • Solution-focused questions
  • Changing client behaviour
  • Goal setting
  • Self-advocacy
  • Cognitive behaviour therapy
  • Self-care
  • Shifting client’s feelings
  • Coping strategies
  • Strong client emotional reactions
  • Distress or crisis
  • Self-evaluation
  • Self-awareness
  • Effect of own values and with client
  • Managing own values and attitudes
  • Mutual respect
  • Training and development
  • Action learning sets
  • Self-development plans
  • Implement goals
  • Conferences and networking
  • Professional memberships

Unit 4 - Provide pastoral and spiritual care

  • Spiritual and pastoral issues
  • Monitoring mental wellbeing
  • Spiritual wellbeing
  • Determine specific issues
  • Client or community’s needs
  • Identify pastoral and spiritual care
  • Develop a support plan
  • Individual or community support
  • Significant life events and attitudes
  • Providing ritual symbol
  • Providing support to family
  • Support networks for ongoing support
  • Assisting carers
  • Role of pastoral care workers
  • Engaging in discussion groups
  • Ethical and moral guidelines
  • Organisation procedures
  • Organisation protocols
  • Pastoral care in schools
  • Review and reflect on pastoral care
  • Provision and support
  • Evaluate needs with supervisor
  • Performance reflection
  • Identify ways to improve practices
  • Professional supervision
  • Give and receive feedback
  • Acting on feedback
  • Training
  • Professional development
  • Maintaining records
  • Documenting care
  • Privacy and confidentiality
  • Disclosure and requirements

Assessment

Written assignments and exercises, including short-answer questions, reports/essays and projects. There are no examinations or due dates for assessment.

Benefits

  • Become fully trained and improve your employment opportunities;
  • Recognised by employers as professional development;
  • Study online, anywhere via our elearning system;
  • Access to high-quality courses written by industry experts;
  • Interactive simulations for many programs;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • Unlimited enrolment with no expiry;
  • Certificate issued for your CV (hard copy provided);
  • Tax deductible in most cases* See your tax advisor.

 

Payment Information

Certificate Course

,

SKU: c400320 Category:
PAY UPFRONT & SAVE
ENROL TODAY
  • Best value option
  • Includes unlimited access
  •  

$599.00

PAY AS YOU GO
PAYMENT PLAN
  • $150 deposit
  • $30/week
  • No credit checks required

$899.00