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Change Management Program


Course Outline and Topics

Course Overview

Organisations face many changes, from launching new products to restructuring, and it’s the successful management of this change that ensures they remain competitive.

The Change Management Program is an online professional development program that will explore the principles of organisational change and the role of leadership in managing change.

You will discover the different types of organisational change, the internal and external forces contributing to change within organisations, as well as the management tools and techniques required throughout the change cycle.

You will gain an understanding of why change management is important, and use effective change procedures and practices to overcome conflict and resistance to change so that organisational goals are achieved.

Many leadership models and techniques are also explored in this course to facilitate the change process, from conception to implementation. You will also gain the skills and knowledge required to lead and manage people, prepare performance plans, undertake a SWOT analysis and identify how innovation and creative problem solving can lead to successful organisational change.

On completion of this course you will feel confident to apply leadership and change management principles to implement strategies for organisational change success.

Course Structure

Unit 1 - Lead and manage organisational change

  • Strategic change needs
  • Goals and objectives
  • Budgeting/forecasting
  • Leading change
  • SWOT Analysis
  • Opportunities and threats
  • Review policies and practices
  • Innovation
  • Change management
  • Incremental change
  • Assess proposed changes
  • Risk management
  • Restructuring to support change
  • Costs and benefits
  • Managing change
  • Change management strategy
  • Sponsors and orchestrators
  • Change leaders
  • Stage of change
  • Beer’s Change Model
  • Nadler and Tushman’s Change Model
  • Kubler-Ross – The Change Curve
  • Education plan

Unit 2 - Provide leadership across the organisation

  • Organisation mission and goals
  • Objectives values and standards
  • Leadership across the organisation
  • Leadership roles
  • Good leaders/managers
  • Influence groups and individuals
  • Building trust and confidence
  • Maslow’s hierarchy of needs
  • Motivation
  • Leading teams
  • Effective leadership
  • Communication
  • Accountability
  • Professional competence
  • Ethical conduct
  • Leadership styles
  • Personal objectives
  • Work outcomes


Written assignments and exercises, including short-answer questions, reports/essays and projects. There are no examinations or due dates for assessment.


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Payment Information

Certificate Course



  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • No entry requirements;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • Unlimited enrolment with no expiry;
  • Certificate of Attainment/Completion issued for your CV (hard copy provided); and
  • Course may be tax deductible; see your tax advisor.

Career Pathways

Future growth




  • Change Management Consultant
  • Change Management Coordinator
  • Includes unlimited access
  • Full up-front payment only