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Introduction to Business Writing


Course Outline and Topics

Course Overview

Do you want to learn how to write and produce business documents that are well-written, polished and professional?

Introduction to Business Writing is an online professional development course that will equip you with one of the most important skills in business:  the ability to write clear, concise, well-structured and well-written business documents.

In this online business writing course you will learn how to professionally plan, draft, edit and produce a range of complex business documents, including reports, information and general documents. You will learn to write for specific audiences, develop your message and purpose, as well as develop your grammar and editing skills.

Whether it’s to improve your writing, improve your job prospects or simply learn the rules of business writing, the Certificate of Business Writing will give you an edge in your current or future roles.

Course Structure

Unit 1 - Write simple documents

  • Document planning
  • Determine audience and purpose
  • Style and language
  • Format and structure
  • Fact sheets, brochures and webpages
  • Online text (website/webpages)
  • Hyperlink
  • Reports
  • Minutes of meetings
  • Organisational requirements
  • Policies and procedures
  • Style guides
  • Method of communication
  • Communicating key points
  • Grammar, spelling and punctuation
  • Formatting features
  • Flow charts, graphs and pie charts
  • Review document
  • Check spelling, grammar
  • Sentence construction
  • Editing and proofreading
  • Check readability
  • Check for sequence and structure
  • Writing checklist
  • Final document
  • Security

Unit 2 - Write complex documents

  • Document planning
  • Business letters and documents
  • Purpose and audience
  • Format & communication
  • Structure and content
  • Action plan
  • Draft text
  • Graphics and graphs
  • Personal and impersonal writing
  • Report formats
  • Complex reports
  • Writing an outline
  • Check grammar spelling and style
  • Accuracy and punctuation
  • Acronyms
  • Revisions in final copy
  • Design document
  • Page layout
  • Citing sources
  • Quoting, paraphrasing and plagiarising
  • Copyright permission


Written assignments and exercises, including short-answer questions, reports/essays and projects. There are no examinations or due dates for assessment.


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Payment Information

Certificate Course



  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • No entry requirements;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support;
  • Easy to understand course content;
  • Unlimited enrolment with no expiry;
  • Certificate of Attainment/Completion issued for your CV (hard copy provided); and
  • Course may be tax deductible; see your tax advisor.

Career Pathways

Future growth




  • Communications Coordinator
  • Executive Support Officer
  • Tender/ Bid Writer/ Proposals Assistant
  • Junior Editor
  • Includes unlimited access
  • Full up-front payment only