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Student Handbook

FAQs

If you are unsure which course is most relevant to you, contact a Learning Consultant for some advice. Please call 1300 76 2221 or contact us via our website.

Most of our courses have no formal education entry requirements, other than English language skills. Check the course description page for your course to see if the course you are interested in has any additional requirements.

We offer twelve (12) months’ access, with extensions available upon application (fees apply).

No. Work placements are not required in our programs, which are delivered completely online.

Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.

Enrolment is easy! Select your course fee pricing option, click Add to Cart and follow the simple steps. If you still need further assistance or have further questions, you can contact us anytime. Alternatively, please call 1300 76 2221 and we can process your enrolment via telephone.

How to Enrol

After successfully submitting your enrolment via our website you will be given online access to your course upon receipt of your full payment.  Enrolment processing times will vary with your payment method.

Credit card: Within 2-24 hours.

BPAY: Within two (2) working days.

Internet Banking: Within two (2) working days.

Cheque/Money Order: Within ten (10) working days.

You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!

Credit card: Within 60 mins during business hours.

BPAY: Within 1-2 working days.

Internet Banking: Within 1-2 working days.

Cheque/Money Order: Upon receipt of mailed cheque.

Anytime. As long as you have an Internet connection, you can study online anywhere, anytime. Our courses can be completed at your own pace with the flexibility to study when, where and how often it suits you. If you prefer to study using hard copy materials, please contact us for a quote.

There are no entry requirements for our programs.

Because we offer unlimited elearning access, you are able to complete your course at your own pace.

Yes! Because we offer unlimited elearning access, you can take a break whenever you like!

No. Everything that you need to complete the course is provided online for your convenience. However, optional hard copy versions of the online materials are available for purchase. Please contact us to request a quote.

Participants who have undertaken previous study at another training organisation may be eligible to receive exemptions from units. All Recognition of Prior Learning (RPL) applications must be accompanied by suitable documentary evidence of previous study (eg. transcripts). Previous studies must have been completed within the past 5 years, with credit available up to a maximum of 50% of the units in your nominated course and identical unit codes.

Yes. Our courses are delivered completely online via our elearning system. There are no on campus or work placements required.

Course materials are supplied in an online environment. Unless otherwise stated in the course description, course materials are available for viewing online and may not be downloaded. Hard copy versions are available for purchase upon request. Please contact us for a quote for printed materials.

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