Whether it’s a global pandemic, a national disaster or an isolated weather event, there are many reasons that businesses will need to implement plans to work remotely. This course is ideal for managers who are leading remote employees or for anyone who is working remotely.
Working Remotely During a Crisisis an online program that will explore the unique challenges of working as a remote employee and managing a virtual team.
In this professional development course, you will learn about virtual leadership, how to contribute as a virtual team member, strategies to stay connected, and how to communicate in a diplomatic and tactful matter in challenging situations.
You will also learn to prepare for and navigate change with resilience, organise a physical and digital workspace, stay focused and minimise stress in a remote work environment.
On completion of this course, you will have the tools and knowledge you’ll need to work remotely and manage a remote team for a business or organisation.
Unit 1 - Facing virtual team challenges
Balancing blended teams
Managing team schedules
Managing diverse teams
Overcoming virtual team conflict
Dealing with communication challenges
Evaluating your management style
Unit 2 - Contributing as a virtual team member
Contributing as a virtual team member
Building traits of a good virtual team
Staying connected and communicating as a team
Challenges of working remotely
Learning how to manage your time
Unit 3 - Exploring virtual collaboration
Introduction to virtual collaboration
Enabling virtual collaboration
Choosing technology for collaboration
Common virtual collaboration rollout mistakes
Best practices for leading a virtual team
Best practices for virtual team members
Unit 4 - Navigating challenging situations with diplomacy and tact
The coworker you don’t get along with
Diplomacy and tact in email
Interacting with angry individuals
Handling manipulative or bullying individuals
Correcting a boss or client
Unit 5 - Forging ahead with perseverance and resilience
Perseverance – more than inspirational words
Creating your circle of trust
What is resilience?
Developing your resilience
Gaining balanced focus
Rebounding when resilience wears down
Pushing on when you want to quit
Unit 6 - Organisations change so get ready
Why can’t everything stay the same
What triggers change
Types of organisational change
Common change reactions
Change reactions in six stages
How initial reactions shape outcomes
Preparing the inevitable
Unit 7 - Organise your physical and digital workspace
Getting motivated to become organized
Designing a productive workspace
The steps to becoming clutter-free
Setting up an effective paper filing system
Managing digital files
Staying on top of emails
Unit 8 - The art of staying focused
Beat procrastination and temptation
Beating fatigue and managing multitasking
Blocking out distractions
How to say “no”
Adjusting your focus when circumstances change
Correcting your course and refocusing
Exercise: ready, set…focus!
Unit 9 - Take a deep breath and manage your stress
The toll that stress takes
Beyond just a feeling – what is stress
The signs of burnout
Tips to better cope with stress
The ABC model – moving from negative to positive
Putting the ABC model to work
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to ensure your competency is industry relevant. You will not be benchmarked against other students.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
In this course, you will be assessed via multiple-choice questions to determine your mastery of details and specific knowledge gained during your studies to achieve a ‘competent’ or ‘not yet competent’ result.
Benefits of Multiple-Choice Assessments
Appropriate for assessing students’ mastery of details and specific knowledge.
Can be used to assess both simple knowledge and complex concepts.
Questions can be answered quickly to accurately assess a students’ mastery of many topics relatively quickly.
Assessment can be quickly and reliably scored to achieve a ‘competent’ or ‘not yet competent’ result.
As the answers are visible, multiple-choice questions offer the opportunity for the continuation of the learning process, offering educational value.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
No entry requirements;
All course materials provided online – no textbooks to buy;
Unlimited tutor support;
Easy to understand course content;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Certificate of Attainment/Completion issued for your CV (hard copy provided); and
Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 15 hours. We offer twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
While printed materials are not available for purchase, transcripts of video lectures and other learning resources are available for printing via our elearning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Professional Development for those who are required to work remotely during the Coronavirus pandemic.