Self-development is the key to staying relevant as a professional and helps you to maintain wellbeing in your personal life. Investing in your personal and professional development helps you to understand yourself and others to break out of your comfort zone and reach your full potential.
The Ultimate Self-Development Program is an online professional development course that will build your confidence and resilience to achieve career and life goals.
In this self-development program, you will learn how to communicate with confidence, build rapport with difficult people, increase your emotional intelligence (EQ) and use various conflict management and resolution techniques in the workplace.
You will also discover the science behind emotion, self-management techniques, how to recognise and develop a growth mindset and build your personal power and credibility. You will learn how to increase your effectiveness and productivity at work using communication, time-management, memory, goal-setting and organisation techniques.
On completion of this course, you will feel empowered to manage yourself effectively no matter what life brings your way. As a result, you will proactively pursue your goals towards a richer, more fulfilling professional and personal life.
Unit 1 – Communication and conflict
Change to work with difficult people
Responding and working with difficult people
Avoid becoming a difficult person
Communicating with confidence
What makes a good communicator?
Planning what you will say
Controlling your voice and body language
Dealing with conflict
Keeping things interpersonal
Developing ground rules
Focusing on goals
Strategies and skills for delivering feedback
Using conflict styles
Adapting and determining your conflict styles
Difficult conflict partners
Unit 2 – Understanding and dealing with difficult people
Dealing with difficult people
Managing difficult conversations
When to have a difficult conversation
Managing the stress of a difficult conversation
Assessing the facts and emotions
Planning a difficult conversation
Unit 3 – Emotional intelligence
Navigating other people emotions
Observing and acknowledging
Responding with empathy
Emotional intelligence at work
Being a role model during conflict
Influencing and engaging others
Emotionally intelligent team playing
Navigation your own emotions
The science of emotion
Being emotionally self-aware
Personal recovery and rescue techniques
Unit 4 – Goals and priorities
Professionalism and accountability
Setting SMART goals
Staying focused and energised
Separating what important from what not
Out of Sync goals
Using a property matrix
Setting and managing priorities
Strategic, tactical and operational goals
Aligning goals and long term goals
Team goals, responsibilities and feedback
Effective team goals and roles
Assigning roles to team members
Expectations and responsibilities
Procrastination and creativity
Optimal amounts of creativity
Overcoming personal tendencies
Procrastination to action
Unit 5 – Active listening
Becoming a great listener
Adopting a receptive mindset
Being receptive from others
What kind of listener are you?
Becoming a better listener
Listening well in the face of challenges
Effective listening tools
Distractions, unchecked emotions, conversation killers and boring speakers
Unit 6 – Growth and focus
Developing a growth mind-set
Characteristics of a growth mind-set
Setting and growing your mind-set
Embracing a mind-set at work
Why people procrastinate
Combating time wasters
Overcoming your unconscious bias
Recognising unconscious bias
Forming new relationships
Combating bias revival
Personal power and credibility
Two kinds of power
Earning and building trust
Beating procrastination and temptation
Declining a request
Explaining unconscious bias
Confirmation-based unconscious biases
Biases that arise from fixation
Unit 7 – Improve personal skills
Organising your personal life
Getting out the door
Organising personal and household tasks
Maintaining your health and wellbeing
The organisational toolkit
Getting motivated and becoming more organised
Effective digital and paper filing systems
Improving your memory skills
Memory skills principles
Using simple mnemonic devices
Memory place technique
Remembering names and faces
Memorising speech, script or songs
Create and remember passwords
Improving your reading speed
Reading with a purpose
Bad reading habits
Reading the information you need
Increasing reading speed
Reading groups of words
Increase your comprehension while reading
Learning from failure
Key stages of the success cycle
Three types of failure
Cultivating a learning attitude
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to ensure your competency is industry relevant. You will not be benchmarked against other students.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
In this course, you will be assessed via multiple-choice questions to determine your mastery of details and specific knowledge gained during your studies to achieve a ‘competent’ or ‘not yet competent’ result.
Benefits of Multiple-Choice Assessments
Appropriate for assessing students’ mastery of details and specific knowledge.
Can be used to assess both simple knowledge and complex concepts.
Questions can be answered quickly to accurately assess a students’ mastery of many topics relatively quickly.
Assessment can be quickly and reliably scored to achieve a ‘competent’ or ‘not yet competent’ result.
As the answers are visible, multiple-choice questions offer the opportunity for the continuation of the learning process, offering educational value.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
No entry requirements;
All course materials provided online – no textbooks to buy;
Unlimited tutor support;
Easy to understand course content;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Certificate of Attainment/Completion issued for your CV (hard copy provided); and
Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 10 hours. We offer twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
While printed materials are not available for purchase, transcripts of video lectures and other learning resources are available for printing via our elearning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Feel empowered to manage yourself effectively. Proactively pursue your goals towards a richer, fulfilling professional and personal life. 1300 762 221