If you work in an administrative role, you may be called upon to take minutes for a meeting. Often described as an art form, effective minute taking can be a daunting and complicated task due an unclear agenda, interruptions, ambiguous agreements or an inexperienced chairperson.
Successful Minute Taking is an online professional development course that will provide you with the skills and knowledge required to prepare and write effective minutes and facilitate meetings.
In this online minute taking course, you will learn active listening and business writing techniques to write minutes using a suitable tone and to ensure syntax is appropriate for the intended purpose and audience.
On completion of this course, you will feel confident to manage and report on meeting outcomes to produce minutes that reflect an accurate account of a meeting for an organisation or department.
Unit 1 - Taking effective and professional notes
Effective note taking
Engaging in written communication
Recalling information techniques
Tools and techniques
Note taking in meetings
Notes in interviews
Unit 2 - Active listening
Adopting a receptive mindset
Receptive to communication
Become a better listener
Interpersonal communication skills
Unit 3 - Business writing
Choosing appropriate wording
Nouns, modifiers and transitions
Writing clearly and concisely
Verbs and voice
Purpose to your writing
Using design elements
Unit 4 - Meetings
Planning effective meetings
Meeting agendas and purpose
Readying people for meetings
Productively solving problems
Ending meetings and follow up
When you study with Australian Online Courses, you will be assessed using a competency-based training method, including quizzes, short-answer questions and/or projects.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to ensure your competency is industry relevant. You will not be benchmarked against other students.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
In this course, you will be assessed via multiple-choice questions to determine your mastery of details and specific knowledge gained during your studies, as well as answer short-answer questions/assignments to achieve a ‘competent’ or ‘not yet competent’ result.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
No entry requirements;
All course materials provided online – no textbooks to buy;
Unlimited tutor support;
Easy to understand course content;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Certificate of Attainment/Completion issued for your CV (hard copy provided); and
Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 10 hours. We offer twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
While printed materials are not available for purchase, transcripts of video lectures and other learning resources are available for printing via our elearning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.