If you want to develop your leadership skills to achieve professional development goals, this is the ideal program for you.
The Team Leader Preparation Program is an online professional development course that will provide you with the knowledge and skills required to be an effective workplace leader.
In this team leader program, you will learn how successful leaders work, from managing and motivating staff to communicating confidently to achieve business outcomes. You will also learn about communication models, law and ethics, resource management, and planning tools that will enhance your performance as a leader.
You will learn about effective frontline management, conflict resolution and recruitment and induction strategies to develop and support teams.
On completion of this program, you will feel confident to successfully lead and manage a team for an organisation using proven management and leadership strategies.
Unit 1 - Communicate effectively as a workplace leader
Contexts that affect communication
Clichés and colloquial words
Environment and personnel factors
Hearing and visual impairments
Law and ethics
Letters, memos and reports
Unit 2 - Lead team effectiveness
Plan team outcomes
Roles responsibilities and goals
Supporting team members
Types of teams
Belbin’s eight team roles
Develop team cohesion
High performing teams
Diversity and team effectiveness
Recognise and address issues
Team leader role
Model expected behaviours
Positive team culture
Getting a dysfunctional team back on track
Line manager/management communication
Productivity and progress reporting
The three F’s
Unit 3 - Lead effective workplace relationships
Work teams needs
Workplace information sources
Cultural and social diversity
Employee contribution to work issues
Effective resource management
Continuous improvement processes
Integrity and respect for colleagues
Gain trust from employees
Social and cultural environment
Using networks to build relationships
Problem solving model
Resolving work difficulties
Managing poor performance
Unit 4 - Implement operational plan
Implement operational plan
Constraints and controls
Organisation performance/business plan
Efficiency and effectiveness
Monitor operational performance
Presentation of proposals
Recruit and induct employees
Training needs analysis
High quality production
Reporting on operations
Typical financial report
Leadership and supervision
Variations to operations
Systems procedures and records
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work.
In this course, the assessment will be comprised of written assignments and exercises, which may include short answer questions, reports, essays, research projects and reflective tasks.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
This course was a fun learning experience and very educational. Looking forward to doing another course with AOC
C. Zetterberg, Nadi, Fiji, Team Leader Preparation Program
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
No entry requirements;
All course materials provided online – no textbooks to buy;
Unlimited tutor support;
Easy to understand course content;
Twelve (12) months’ access, with extensions available upon application (fees apply);
Certificate of Attainment/Completion issued for your CV (hard copy provided); and
Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 60 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit.Total cost for optional printed materials is: $200.00. Printed materials are optional and not required to complete the course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.