We live in a multicultural society, so it’s crucial to embrace differences and develop cultural competence. This course is ideal for anyone who wants to enhance their multicultural awareness and is particularly important for counsellors, managers, business owners, migration agents and those in healthcare and helping professions.
Multicultural Sensitivity Training Program is an online professional development program designed to develop your sensitivity to culture, diversity and multicultural societies and to enhance your capacity to understand multicultural issues.
In this online multicultural awareness course, you will gain an understanding of the origins and influence of prejudices and institutional and structural racism. You will also learn how to communicate across cultures, work with culturally diverse clients and overcome barriers to ensure successful multicultural relationships.
You will discover the social, psychological and cultural influences on multicultural mental health issues, factors affecting grief and bereavement, stages in cultural shock and adjustment and treatments for culture distress.
On completion of this course, you will have gained insight to relate to and support those from multicultural backgrounds and feel confident to encourage and support diversity.
Unit - Multicultural Awareness
Unit 1 – Cultural diversity
Elements of culture
Societal structures and processes
Key areas of cultural diversity
Debates with culture
Unit 2 – Cultural self-awareness
Defining cultural self
Family or social group
Definitions of self
Socio economic and political influences
Emphasis or minimisation of cultural diversity
Physical environmental influences
Unit 3 – Prejudice and racism
Ingroups or outgroups
What is prejudice
Functions of prejudice
How we measure prejudice
Theoretical perspectives on prejudice
Functions of stereotypes
Dangers of using stereotypes
Discrimination / social discrimination
Institutional or structural racism
Black lives matter movement (BLM)
Developing cultural sensitivity
Belonging to a dominant culture
Unit 4 – Working with culturally different clients
Communicating across cultures
Principles of communication
Communicating intimate information
The culturally skilled worker
Factors affecting conformity
Unit 5 – Barriers to effective multi-cultural relationships
The counsellors culture
The clients culture
Cross cultural communication hurdles
Non verbal communication
Culture and child development
Coping with change
Unit 6 – Developing cultural competence
Culturally competent service delivery
Culturally appropriate service
Culturally accessible service
Culturally acceptable service
Training for cultural change
Cross culture counselling in disaster situations
The role of family
Working with other cultures
Unit 7 – Multicultural mental health issues
Problems with cultural difference in psychology
Cultural influences on mental health
Culture bound syndromes
Trance and possession disorder
Factors affecting grief and bereavement
Social, psychological and cultural influences
Unit 8 – Shortcomings of contemporary counselling theories and future developments
Stages in cultural shock and adjustment
Post traumatic stress disorder
Treatments for culture distress
Successful intercultural adjustment
Estimated duration 50 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
All course materials provided online – no textbooks to buy;
Unlimited tutor support via email;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no entry requirements or pre-requisites for entry into this program.
How long will it take to complete this course?
The approximate study hours for this course is 50 hours. We offer twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
While printed materials are not available for purchase, PDF copies are available for download and self-printing for this program.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.