Microsoft Office Outlook 2019 is a short online course that will provide you with the skills and knowledge required to send, receive and manage electronic mail (email), as well as to collaborate online using chat rooms, intranets and instant messaging.
Businesses need to operate at the cutting edge of technology to remain competitive. It’s just as important for employees to be knowledgeable in the software that enhances business success.
If you want a career in business, you’ll want to be proficient in the Microsoft Office Outlook 2019. This software is used by almost every company world-wide. The skills you acquire are transferrable, enhance your ability to communicate and collaborate effectively, increase your productivity and simplify business tasks.
Unit 1 - Setting up
Finding and opening the application
Installing an account
Using the help tool
Setting up your workspace
Managing your notifications
Using keyboard shortcuts
Unit 2 - Calendar tools
Using the calendar
Creating an event
Creating a recurring event
Creating a meeting
Creating events from your email
Creating a calendar
Importing and exporting a calendar
Managing multiple calendars
Printing a calendar & saving as a PDF
Configuring your calendar
Creating a task
Assigning a task
Organising your tasks
Customising your tasks
Unit 3 - Contact tools
Using your address book
Adding a contact
Importing and exporting contacts
Creating a contact group
Creating a collaborative workgroup
Using Office 365 Groups
Managing your Office 365 Groups
Organising your contacts
Categorising your contacts
Printing your address book and saving as a PDF
Configuring your address book
Unit 4 - Designing and shaping email
Modifying your email theme
Customising your email background
Using email templates
Creating an email template
Inserting Quick Parts
Inserting icons & equations
Inserting 3D models
Unit 5 - Formatting email text
Formatting your text
Adding colour and text effects
Using custom colours
Adjusting your text alignment and capitalisation
Spacing your email text
Inserting special characters
Using text styles
Creating a text style
Creating a style Set
Creating bullet and numbered lists
Customising your lists
Unit 6 - Illustrating email
Inserting a link
Inserting an image
Formatting an image
Inserting WordArt graphics
Modifying a shape
Inserting a table
Modifying a table
Formatting your table
Inserting a SmartArt graphic
Modifying a SmartArt graphic
Formatting your SmartArt graphic
Inserting a chart
Modifying a chart
Formatting your chart
Creating a survey
Inserting an object
Unit 7 - Optimising Workflows
Using the meeting scheduling tools
Converting emails to calendar events
Using Quick Steps
Creating custom Quick Steps
Using rules to organise your inbox
Creating custom rules
Using the Send and Receive tools
Delegating access to your Mailbox
Using delegated access
Unit 8 - Organising Emails
Managing and cleaning up conversations
Organizing your emails into folders
Creating favourite folders
Creating a search folder
Using the search tool
Configuring your search options
Combatting junk mail
Marking unwanted email
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to ensure your competency is industry relevant. You will not be benchmarked against other students.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
In this course, you will be assessed via multiple-choice questions to determine your mastery of details and specific knowledge gained during your studies to achieve a ‘competent’ or ‘not yet competent’ result.
Benefits of Multiple-Choice Assessments
Appropriate for assessing students’ mastery of details and specific knowledge.
Can be used to assess both simple knowledge and complex concepts.
Questions can be answered quickly to accurately assess a students’ mastery of many topics relatively quickly.
Assessment can be quickly and reliably scored to achieve a ‘competent’ or ‘not yet competent’ result.
As the answers are visible, multiple-choice questions offer the opportunity for the continuation of the learning process, offering educational value.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
No entry requirements;
All course materials provided online – no textbooks to buy;
Unlimited tutor support;
Easy to understand course content;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Certificate of Attainment/Completion issued for your CV (hard copy provided); and
Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 15 hours. We offer twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
While printed materials are not available for purchase, transcripts of video lectures and other learning resources are available for printing via our elearning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Professional development for:-
Individuals working in small, medium and large organisations who need to produce professional documents and communications.