Microsoft Office Outlook 2019

• Finding and opening the application
• Installing an account
• Using Outlook
• Using the help tool
• Setting up your workspace
• Managing your notifications
• Using keyboard shortcuts

• Using the calendar
• Creating an event
• Creating a recurring event
• Creating a meeting
• Managing meetings
• Creating events from your email
• Creating a calendar
• Importing and exporting a calendar
• Managing multiple calendars
• Printing a calendar & saving as a PDF
• Configuring your calendar
• Creating a task
• Assigning a task
• Organising your tasks

Customising your tasks

• Using your address book
• Adding a contact
• Importing and exporting contacts
• Creating a contact group
• Creating a collaborative workgroup
• Using Office 365 Groups
• Managing your Office 365 Groups
• Organising your contacts
• Categorising your contacts
• Printing your address book and saving as a PDF
• Configuring your address book

• Modifying your email theme
• Customising your email background
• Using email templates
• Creating an email template
• Inserting Quick Parts
• Inserting icons & equations
• Inserting 3D models
• Creating signatures
• Managing signatures

• Formatting your text
• Adding colour and text effects
• Using custom colours
• Adjusting your text alignment and capitalisation
• Spacing your email text
• Inserting special characters
• Using text styles
• Creating a text style
• Creating a style Set
• Creating bullet and numbered lists
• Customising your lists

• Inserting a link
• Inserting an image
• Formatting an image
• Inserting WordArt graphics
• Inserting shapes
• Modifying a shape
• Inserting a table
• Modifying a table
• Formatting your table
• Inserting a SmartArt graphic
• Modifying a SmartArt graphic
• Formatting your SmartArt graphic
• Inserting a chart
• Modifying a chart
• Formatting your chart
• Creating a survey
• Inserting an object

• Using the meeting scheduling tools
• Converting emails to calendar events
• Using Quick Steps
• Creating custom Quick Steps
• Using rules to organise your inbox
• Creating custom rules
• Managing rules
• Using the Send and Receive tools
• Delegating access to your Mailbox
• Using delegated access

• Deleting messages
• Managing and cleaning up conversations
• Organizing your emails into folders
• Creating favourite folders
• Creating a search folder
• Using the search tool
• Configuring your search options
• Combatting junk mail
• Marking unwanted email
• Archiving email

When you study with Australian Online Courses, you will be assessed using a competency-based training method.

Competency-based training focuses on the achievement of skills and knowledge against set criteria to ensure your competency is industry relevant. You will not be benchmarked against other students.

If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.

In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.

In this course, you will be assessed via multiple-choice questions to determine your mastery of details and specific knowledge gained during your studies to achieve a ‘competent’ or ‘not yet competent’ result.

Benefits of Multiple-Choice Assessments

• Appropriate for assessing students’ mastery of details and specific knowledge.
• Can be used to assess both simple knowledge and complex concepts.
• Questions can be answered quickly to accurately assess a students’ mastery of many topics relatively quickly.
• Assessment can be quickly and reliably scored to achieve a ‘competent’ or ‘not yet competent’ result.
• As the answers are visible, multiple-choice questions offer the opportunity for the continuation of the learning process, offering educational value.

• Professional development that is widely recognised and respected;
• Improve your employment opportunities;
• Study online, anywhere via our elearning system;
• High-quality professional development programs written by industry experts;
• No entry requirements;
• All course materials provided online – no textbooks to buy;
• Unlimited tutor support;
• Easy to understand course content;
• We offer twelve (12) months’ access, with extensions available upon application (fees apply);
• Certificate of Attainment/Completion issued for your CV (hard copy provided); and
• Course may be tax deductible; see your tax advisor.

The approximate study hours for this course is 15 hours. We offer twelve (12) months’ access, with extensions available upon application (fees apply).

While printed materials are not available for purchase, transcripts of video lectures and other learning resources are available for printing via our elearning system.

You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!

Credit card: Within 60 mins during business hours.

BPAY: Within 1-2 working days.

Internet Banking: Within 1-2 working days.

Cheque/Money Order: Upon receipt of mailed cheque.

Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.

No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.

Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.

Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.