Whether you work as an executive assistant, an office administrator or in an administrative support role, your ability to build a professional partnership with your boss is essential to career advancement.
Managing Up for Executive Assistants is an online course that will help you build a positive working relationship with senior executives. You will learn how to respond appropriately to bureaucratic and entrepreneurial managers and how to deal with different management styles.
In this professional development course, you will explore communication techniques to avoid confrontation, relay critical information clearly and influence executive decision making by building your credibility with senior-level executives.
You’ll also explore how to approach and plan meetings with senior executives and how to create attention-grabbing reports and proposals.
On completion of this course, you will feel confident to communicate professionally with senior executives and to progress your career as opportunities arise.
Course Structure
Unit 1 - Working in partnership with your boss
- Building a positive partnership with your boss
- Mastering administrator essentials
- Dealing with controllers and open managers
- Responding to bureaucratic and entrepreneurial managers
- Dealing with different management styles
- Techniques to avoid confrontation
- Building and maintaining a true partnership
Unit 2 - Capturing senior executives
- Communicate critical information clearly
- Communicating with an executive
- Influencing executive decision making
- Being prepared
- Communicating with senior executives
- Building your credibility
- Planning and conducting meetings
- Communication platforms
- Communication guidelines for an elevator pitch or a presentation
- Making a report or a proposal
- Techniques to get the attention of senior executives
Assessment
Assessment
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to ensure your competency is industry relevant. You will not be benchmarked against other students.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
In this course, you will be assessed via multiple-choice questions to determine your mastery of details and specific knowledge gained during your studies to achieve a ‘competent’ or ‘not yet competent’ result.
Benefits of Multiple-Choice Assessments
- Appropriate for assessing students’ mastery of details and specific knowledge.
- Can be used to assess both simple knowledge and complex concepts.
- Questions can be answered quickly to accurately assess a students’ mastery of many topics relatively quickly.
- Assessment can be quickly and reliably scored to achieve a ‘competent’ or ‘not yet competent’ result.
- As the answers are visible, multiple-choice questions offer the opportunity for the continuation of the learning process, offering educational value.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- No entry requirements;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support;
- Easy to understand course content;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Certificate of Attainment/Completion issued for your CV (hard copy provided); and
- Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 15 hours. We offer twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
While printed materials are not available for purchase, transcripts of video lectures and other learning resources are available for printing via our elearning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
Professional Development for:
- Executive Assistants
- Office Administrators
- Secretaries
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