Leading Virtually

Unit 1 – Leading virtually

• Leading virtually
• Leading a virtual team
• The leader’s role
• Technology’s role
• Executing a virtual team project
• Interpersonal problems and challenges

Unit 2 – Getting the best out of virtual work and virtual teams

• Challenges associated with working remotely
• How to lead virtual teams
• Building team trust
• Finding a fresh mindset
• Anticipating diversity
• Business continuity planning
• Managing virtual employees
• Virtual collaboration

Unit 3 – Business Leadership: influencing change

• Skills for business analysis
• The courage to ask
• The business analyst as a facilitative leader
• Communication for success
• are you waiting to be anointed?

Unit 4 – Leading more effectively remotely

• Leading remote teams – becoming a great leader
• Using and modelling the right technologies
• Leading the entire team toward achieving goals.
• Leading effectively remotely
• Using communication tools effectively
• Challenges associated with leading remotely
• Leaders need to use and model the technologies
• Choose the right technology
• Switch technologies when it’s not working

Unit 5 – Avoid the traps, build common ground, and reap big results

• Recognising when it’s beneficial to collaborate
• Calculating collaboration costs
• Identify factors that prevent collaboration
• Design solutions to tackle obstacles

Unit 6 –  Leading teams and managing projects in a virtual world

• Working in a virtual world
• Planning the virtual project, building the virtual team
• Building a high-performance virtual team
• Managing project execution
• Executing the virtual project
• Leading the virtual project team
• Empowering the project network
• Organisational considerations
• Leading a multicultural virtual team
• Using technology to communicate and collaborate
• Sustaining virtual project success

Unit 7 – Managing a virtual or matrix team

• Development of virtual and matrix teams.
• Managing employees in remote locations
• Clarifying what you want and need from your team members
• Daily performance management and frequent feedback
• Daily scheduling and feedback
• Setting clear expectations for your team
• Discussing progress on a regular and ongoing basis.

Unit 8 – Strategies for getting the best out of virtual work and virtual teams

• The ups and downs of virtual working
• Virtual leadership, mindset and approach
• Working virtually with others
• Technology for virtual work
• Leading virtual meetings
• Virtual working in between meetings
• Virtual working complications—time zones, language, culture and generation
• Potential pitfalls and how to overcome them
• Inspiration for your virtual leadership

Unit 9 – Leading virtual meetings

• Engaging collaborative problem-solving
• Sending out documentation for employees to review ahead of meetings.
• Using a video feed during virtual meetings
• Identify a “Yoda” who can be candid and honest about what is and is not being said in a meeting.
• Important small talk at beginning of meeting

Unit 10 – Managing conflict in high performance teams

• Protocols for resolving conflict
• Unresolved conflict in a team creates dysfunction.
• Conflicts usually start with competition over resources or responsibilities.
• Clear boundaries and expectations of collaboration
• Conflict protocols
• Encourage employees to pursue resolution. (tips and role-play potential conversations)
• Avoiding conflict by creating clear expectations of who does what with which resources.

Unit 11 – Face-to-face versus virtual management

• Leading virtual teams – unusual considerations
• Problems addressed in person may be less easy to handle in an online scenario or conference call.
• Ground rules for virtual meetings.
• When leaders set clear expectations from the beginning, they spend less time cleaning up messes.
• Gather input from your whole team
• Make sure everyone is sharing their opinions.

Unit 12 – Leading effectively in a virtual environment

• Challenges leading in a virtual environment
• The traditional methods used to communicate complex issues.
• Knowing and tailoring your “virtual” personality
• Platforms to communicate virtually
• Micromanaging across distances
• Goals, purpose, and strategy for employees

Unit 13 – Leading a virtual collaborative team

• Meaning is the new money
• Developing high levels of engagement
• Managing generation x
• Managing generation y
• Advice to generation y
• The new and coming re-generation

Unit 14 – Transforming leadership and innovation

• Definite costs to work in a virtual environment
• Proven methods for measuring these cost
• Guidance on managing them.

Unit 15 – Working and leading from a distance

• Why virtual teams fail
• Profiles of virtual team success
• Virtual team launch kit
• What differentiates great virtual teams
• How to ramp up your team’s performance
• Tips, techniques, and best practices for high performance
• Accelerating virtual team performance
• How to facilitate high‐impact virtual meetings

Unit 16 – Leadership actions for creating and managing virtual teams

• Strategy and virtual teams
• Structure and virtual teams
• The practices of virtual teams
• The tools of virtual teams
• Managing virtual teams
• Technology and virtual teams
• Systems and virtual teams
• What’s next with your virtual team?

When you study with Australian Online Courses, you will be assessed using a competency-based training method.

Competency-based training focuses on the achievement of skills and knowledge against set criteria to ensure your competency is industry relevant. You will not be benchmarked against other students.

If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.

In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.

In this course, you will be assessed via multiple-choice questions to determine your mastery of details and specific knowledge gained during your studies to achieve a ‘competent’ or ‘not yet competent’ result.

Benefits of Multiple-Choice Assessments

• Appropriate for assessing students’ mastery of details and specific knowledge.
• Can be used to assess both simple knowledge and complex concepts.
• Questions can be answered quickly to accurately assess a students’ mastery of many topics relatively quickly.
• Assessment can be quickly and reliably scored to achieve a ‘competent’ or ‘not yet competent’ result.
• As the answers are visible, multiple-choice questions offer the opportunity for the continuation of the learning process, offering educational value.

• Professional development that is widely recognised and respected;
• Improve your employment opportunities;
• Study online, anywhere via our elearning system;
• High-quality professional development programs written by industry experts;
• No entry requirements;
• All course materials provided online – no textbooks to buy;
• Unlimited tutor support;
• Easy to understand course content;
• We offer twelve (12) months’ access, with extensions available upon application (fees apply);
• Certificate of Attainment/Completion issued for your CV (hard copy provided); and
• Course may be tax deductible; see your tax advisor.

The approximate study hours for this course is 15 hours. We offer twelve (12) months’ access, with extensions available upon application (fees apply).

While printed materials are not available for purchase, transcripts of video lectures and other learning resources are available for printing via our elearning system.

You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!

Credit card: Within 60 mins during business hours.

BPAY: Within 1-2 working days.

Internet Banking: Within 1-2 working days.

Cheque/Money Order: Upon receipt of mailed cheque.

Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.

No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.

Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.

Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.