In today’s modern business landscape, it’s not unusual for employees to work remotely – whether from home or across continents. This benefits business by engaging a wider talent pool and provides employees with the flexibility of working virtually!
Leading Virtually is an online course that will provide strategies and techniques for using modern collaboration technologies to harness the potential of virtual teams and overcome the inevitable challenges.
In this professional development course, you will learn how to adapt and adjust to relate to virtual team members with a wide range of backgrounds, experience, and languages.
You will also learn important leadership skills to manage virtual teams, including using and modelling the right technologies at the right time.
On completion of this course, you will have developed the knowledge and skills required to lead a virtual team successfully.
Unit - Leading Virtually
Unit 1 – Leading virtually
Leading a virtual team
The leader’s role
Executing a virtual team project
Interpersonal problems and challenges
Unit 2 – Getting the best out of virtual work and virtual teams
Challenges associated with working remotely
How to lead virtual teams
Building team trust
Finding a fresh mindset
Business continuity planning
Managing virtual employees
Unit 3 – Business Leadership: influencing change
Skills for business analysis
The courage to ask
The business analyst as a facilitative leader
Communication for success
are you waiting to be anointed?
Unit 4 – Leading more effectively remotely
Leading remote teams – becoming a great leader
Using and modelling the right technologies
Leading the entire team toward achieving goals.
Leading effectively remotely
Using communication tools effectively
Challenges associated with leading remotely
Leaders need to use and model the technologies
Choose the right technology
Switch technologies when it’s not working
Unit 5 – Avoid the traps, build common ground, and reap big results
Recognising when it’s beneficial to collaborate
Calculating collaboration costs
Identify factors that prevent collaboration
Design solutions to tackle obstacles
Unit 6 – Leading teams and managing projects in a virtual world
Working in a virtual world
Planning the virtual project, building the virtual team
Building a high-performance virtual team
Managing project execution
Executing the virtual project
Leading the virtual project team
Empowering the project network
Leading a multicultural virtual team
Using technology to communicate and collaborate
Sustaining virtual project success
Unit 7 – Managing a virtual or matrix team
Development of virtual and matrix teams.
Managing employees in remote locations
Clarifying what you want and need from your team members
Daily performance management and frequent feedback
Daily scheduling and feedback
Setting clear expectations for your team
Discussing progress on a regular and ongoing basis.
Unit 8 – Strategies for getting the best out of virtual work and virtual teams
The ups and downs of virtual working
Virtual leadership, mindset and approach
Working virtually with others
Technology for virtual work
Leading virtual meetings
Virtual working in between meetings
Virtual working complications—time zones, language, culture and generation
Potential pitfalls and how to overcome them
Inspiration for your virtual leadership
Unit 9 – Leading virtual meetings
Engaging collaborative problem-solving
Sending out documentation for employees to review ahead of meetings.
Using a video feed during virtual meetings
Identify a “Yoda” who can be candid and honest about what is and is not being said in a meeting.
Important small talk at beginning of meeting
Unit 10 – Managing conflict in high performance teams
Protocols for resolving conflict
Unresolved conflict in a team creates dysfunction.
Conflicts usually start with competition over resources or responsibilities.
Clear boundaries and expectations of collaboration
Encourage employees to pursue resolution. (tips and role-play potential conversations)
Avoiding conflict by creating clear expectations of who does what with which resources.
Unit 11 – Face-to-face versus virtual management
Leading virtual teams – unusual considerations
Problems addressed in person may be less easy to handle in an online scenario or conference call.
Ground rules for virtual meetings.
When leaders set clear expectations from the beginning, they spend less time cleaning up messes.
Gather input from your whole team
Make sure everyone is sharing their opinions.
Unit 12 – Leading effectively in a virtual environment
Challenges leading in a virtual environment
The traditional methods used to communicate complex issues.
Knowing and tailoring your “virtual” personality
Platforms to communicate virtually
Micromanaging across distances
Goals, purpose, and strategy for employees
Unit 13 – Leading a virtual collaborative team
Meaning is the new money
Developing high levels of engagement
Managing generation x
Managing generation y
Advice to generation y
The new and coming re-generation
Unit 14 – Transforming leadership and innovation
Definite costs to work in a virtual environment
Proven methods for measuring these cost
Guidance on managing them.
Unit 15 – Working and leading from a distance
Why virtual teams fail
Profiles of virtual team success
Virtual team launch kit
What differentiates great virtual teams
How to ramp up your team’s performance
Tips, techniques, and best practices for high performance
Accelerating virtual team performance
How to facilitate high‐impact virtual meetings
Unit 16 – Leadership actions for creating and managing virtual teams
Strategy and virtual teams
Structure and virtual teams
The practices of virtual teams
The tools of virtual teams
Managing virtual teams
Technology and virtual teams
Systems and virtual teams
What’s next with your virtual team?
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to ensure your competency is industry relevant. You will not be benchmarked against other students.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
In this course, you will be assessed via multiple-choice questions to determine your mastery of details and specific knowledge gained during your studies to achieve a ‘competent’ or ‘not yet competent’ result.
Benefits of Multiple-Choice Assessments
Appropriate for assessing students’ mastery of details and specific knowledge.
Can be used to assess both simple knowledge and complex concepts.
Questions can be answered quickly to accurately assess a students’ mastery of many topics relatively quickly.
Assessment can be quickly and reliably scored to achieve a ‘competent’ or ‘not yet competent’ result.
As the answers are visible, multiple-choice questions offer the opportunity for the continuation of the learning process, offering educational value.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
No entry requirements;
All course materials provided online – no textbooks to buy;
Unlimited tutor support;
Easy to understand course content;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Certificate of Attainment/Completion issued for your CV (hard copy provided); and
Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 15 hours. We offer twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
While printed materials are not available for purchase, transcripts of video lectures and other learning resources are available for printing via our elearning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.