Business tasks that are repetitive and monotonous are prone to human error and can cause boredom and a lack of employee motivation. Digital business automation uses innovation to streamline cumbersome business processes and add value to an organisation’s efficiency and productivity.
Introduction to Digital Automation is an online program that will teach you about business process automation (BPA), its benefits, how and when to apply it and pitfalls to avoid.
In this business course, you will learn how to map out a ‘best practice’ digital automation strategy, leverage its capabilities, and optimise your organisation’s processes.
You will also discover the benefits of human-computer interaction (HCI), some of its technical challenges and customer barriers, and how it can enhance the customer experience.
On completion of this course, you will be able to leverage your new skills to help your organisation respond to market trends, maintain a competitive edge and ultimately improve revenue.
Unit 1 - Enhancing the customer experience with HCI
Enhance the customer experience using HCI
Interaction between people and automated systems
How HCI adds value to a business / enterprise
Common customer barriers to HCI
Technical HCI challenges organisation face
Designing and developing HCI applications
Trends in HCI development and application
Unit 2 - Exploring business process automation
Business process automation
Reducing risk and saving time
Benefits of business process automation
Encouraging creative, critical and thinking skills
Types of business process automation
Implementing business process automation
Unit 3 - Implementing an automation software strategy
Optimising software automation business processes
Improving business efficiency and productivity
Capabilities of automated software
key elements of effective automated software
Creating a software automation strategy
Implementing a software automation strategy
Best practices for successful implementation
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to ensure your competency is industry relevant. You will not be benchmarked against other students.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
In this course, you will be assessed via multiple-choice questions to determine your mastery of details and specific knowledge gained during your studies to achieve a ‘competent’ or ‘not yet competent’ result.
Benefits of Multiple-Choice Assessments
Appropriate for assessing students’ mastery of details and specific knowledge.
Can be used to assess both simple knowledge and complex concepts.
Questions can be answered quickly to accurately assess a students’ mastery of many topics relatively quickly.
Assessment can be quickly and reliably scored to achieve a ‘competent’ or ‘not yet competent’ result.
As the answers are visible, multiple-choice questions offer the opportunity for the continuation of the learning process, offering educational value.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
No entry requirements;
All course materials provided online – no textbooks to buy;
Unlimited tutor support;
Easy to understand course content;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Certificate of Attainment/Completion issued for your CV (hard copy provided); and
Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 5 hours. We offer twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
While printed materials are not available for purchase, transcripts of video lectures and other learning resources are available for printing via our elearning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.