Behind every successful business is a competent business operations manager. A business operations manager is the ‘go to’ person in a company, overseeing various departments to meet business goals. This course is ideal for those seeking to move into management roles or take on more responsibility in their career
Introduction to Business Operations is an online professional development course that will provide you with the essentials required for a successful career in business planning and operations.
In this business operations course, you will explore business law and regulations, financial management and recordkeeping, taxation, and the foundations of successful business planning, as well as common pitfalls to avoid.
On completion of this course, you will feel confident to explore further study in business operations, take on greater responsibility at work or pursue entry-level positions in business operations management.
Course Structure
Unit - Business Operations
Unit 1 – Introduction to business operations
- Beginning operations
- Business law
- Role of the courts
- Arbitrating the constitution
- Interpreting legislation
- Arbitrating disputes
- Protecting civil liberties
- Legal obligations
- Business name registration
- Trading hours
- Staff employment (wages and conditions)
- Partnerships
- A formal contract
- The legal identity of a partnership
- Consumer protection
- Types of businesses
- Businesses can be looked at in the following ways
- Some different alternatives – small businesses
- Two ways to begin a business
- Buying or starting a business
- The market
- Location
- Regulations
Unit 2 – Finance
- Financial management
- Financial institutions
- Liquidity
- How banks can help
- The money market
- Contacts (banker, accountant, broker and insurance agent)
- Glossary of financial terms
- Necessary business insurance
- Types of insurance
Unit 3 – Financial Records
- The need for financial records
- How can financial accounting help with decision making?
- Steps in keeping financial records
- The simplest approach
- Steps in the bookkeeping process
- A basic approach
- Cash books
- Income book and expenditure book
- Double entry system of bookkeeping
- The ledger
- Balance sheet
- Profit and loss (p & l) account
- Cash flow
- Why cash flow important
Unit 4 – Financial Management
- Money management
- Investing and taxation
- Taxation
- Investing money
- Sole proprietorships
- Partnerships and companies
- Preparing a budget (income and expenditure)
- Calculating cash needed to start in business
- Estimated monthly expenses
- Starting costs
- Total estimated case required
- Costing (materials and labour and overheads)
- The cost of employing labour
- Benefits can add unforeseen costs
Unit 5 – Business Planning
- Business summary
- What is a business plan?
- Improving results in business
- How do you start a business plan?
- An overview of the business
- Identification of the product or service being offered
- Key industry features
- Market & competitors
- Marketing & sales approach
- Business structure – management & staffing
- Business operations
- Finance
- Business objectives
- Developing a 12 month business plan.
- Reviewing the business plan
- Updating your business plan
Unit 6 – Mistakes to avoid
- Mistakes to avoid
- Reasons why businesses fail
- Lack of market research
- Problems with marketing
- Poor cash flow management
- Poor record keeping
- Improper financial planning
- Getting pricing wrong
- Watching the volume of business and losing sight of the profit
- Not collecting money owed to you
- Inexperienced management team
- Working out of your own home
- Profitability ratios
- Profit to net worth ratio
- Return on assets ratio
Study Hours
Estimated duration 50 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrol Online: Click Add to Cart/View Cart on the course page.
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Enrol via Purchase Order/Tax Invoice
Enrolling Multiple Staff?
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Payment Options
Visa, Mastercard, BPAY and Direct Deposit.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Low
Unemployment
Strong
Professional Development for:
- Operations Managers
- Managers
- Team Leaders
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