Today’s executive assistants are tech-savvy, project managers who work hard, take on complex tasks and are well compensated for it. So, if you’ve been considering a career as an Executive or Personal Assistant you’ll enjoy a highly rewarding, challenging role that’s full of potential.
The Executive Assistant Program is an online professional development program that will provide you with the knowledge and skills required to develop your career as an Executive or Personal Assistant.
In this online executive assistant program you will discover the essentials of administrative support, records management, office communications and coordination. Throughout this course you will learn how to communicate effectively, how to manage yourself and others and how to implement strategies for your career success.
You will learn how to establish and meet work priorities, organise schedules and meetings, diary management, organise travel and design and develop business documentation.
On completion of this program, you will maximise your communication effectiveness, improve your time management skills and develop your professional competence and success as an Executive or Personal Assistant.
Unit 1 - Work priorities and professional development
Personal work goals
Qualities of manager/leaders
The balanced scorecard
Strategic and operational plans
Efficiency vs effectiveness
Effective filing processes
Measuring personal performance
Using technology effectively
Maintain professional competence
Unit 2 - Organise schedules
Availability of attendees
Schedule new appointments
Policy and procedures
Unit 3 - Design and produce business documents
Select and prepare resources
Select technology and software
Select layout, format and style
Basic design principles
Open and generate file
Short cut keys
Quick access toolbar
Shading and borders
Bullets and numbers
Headers and footers
Themes and styles
Object linking and embedding
Clipart and text wrapping
Charts and graphs
Check produced document
Store and save
Help desks and user manuals
Check spelling and grammar
Name and store
PDF file format
Print and present
Unit 4 - Organise meetings
Make meeting arrangements
Type of meeting
Other types of meetings
Legal and ethical requirements
Choose meeting location
Meeting objectives / results
Advise of meeting details
Notice of meeting
Agenda and meetings papers
Check for accuracy
Record and produce minutes
Take notes with speed and accuracy
True and accurate account
Submit for approval
Formal and corporate meetings
Unit 5- Organise business travel
Organising business travel
Organising business itineraries
Purpose and requirements of travel
Confirm budget and preferences
Identify contact names
Prepare travel documents
Make travel arrangements
Bookings for business travel
Arrange travel documents
Confirm travel arrangements
Despatch documents to traveller
Confirm alternative arrangements
Record a travel log
Arrange credit facilities
Confirm payment method
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work.
In this course, the assessment will be comprised of written assignments and exercises, which may include short answer questions, reports, essays, research projects and reflective tasks.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
One (1) Free Optional Typing Speed and Accuracy Test. This typing test is marked according to Australian Standards. Conditions apply.
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
No entry requirements;
All course materials provided online – no textbooks to buy;
Unlimited tutor support;
Easy to understand course content;
Twelve (12) months’ access, with extensions available upon application (fees apply);
Certificate of Attainment/Completion issued for your CV (hard copy provided); and
Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 75 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit.Total cost for optional printed materials is: $250.00. Printed materials are optional and not required to complete the course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.