Today’s executive assistants are tech-savvy project managers who work hard, take on complex tasks and are well compensated for it. So, if you’ve been considering a career as an Executive or Personal Assistant, you’ll enjoy a highly rewarding, challenging role that’s full of potential.
The Executive Assistant Program is an online professional development program that will provide you with the knowledge and skills required to develop your career as an Executive or Personal Assistant.
In this online executive assistant program, you will discover the essentials of administrative support, office communications, recordkeeping and time management.
Throughout this course, you will learn to design and produce business documents, communicate with stakeholders, establish and meet work priorities and organise schedules, appointments and meetings.
On completion of this program, you will maximise your communication effectiveness, improve your time management skills and develop your professional competence and success as an Executive or Personal Assistant.
Negotiate alternative arrangements to appointments
Managing appointments and schedules
Seek feedback on schedules
Effectiveness of schedules
Schedule planning system
Questions to ask about the system
Unit 3 - Design and produce business documents
Select and prepare resources
Select technology and software
Select layout, format and style
Basic design principles
Open and generate file
Short cut keys
Quick access toolbar
Shading and borders
Bullets and numbers
Headers and footers
Themes and styles
Object linking and embedding
Clipart and text wrapping
Charts and graphs
Check produced document
Store and save
Help desks and user manuals
Check spelling and grammar
Name and store
PDF file format
Print and present
Unit 4 - Organise business meetings
Type and purpose of meeting
Legal, ethical and organisational requirements
Prepare notice of meeting, agenda and meeting papers
Distribute documentation and meeting details
Confirm required resources (speakers and printed materials)
Taking meeting notes
Assign minute taker
Key decisions and actions
Distribute meeting materials within designated timelines
Unit 5- Apply communication skills
Identify your work tasks
Channels of communication
Verbal, written and visual communication
Identify organisation channels
Identify stake holders
Seek advice from supervisors
Purpose and planning communication
Closed and open questions
Using symbols to communication
Seek and respond to feedback
Policies and procedures
Templates and style guides
Drafting proposals and submit for approval
Editing and formatting
Unit 6 - Time Management
Develop clear goals and targets
Identify what is important
Establish long term goals
Short term objectives
Managing yourself (daily weekly and monthly basis)
What runs your life?
Examples of goals
Performance – structure and prioritise
Time management matrix
Breaking down tasks
Scheduling and planning
Daily to do lists
Defrag your diary
Weekly reviews and planning (WRAP)
Tips for swallowing toads
Prioritising tasks and objectives
Take lunch breaks
Set times, and plan phone calls
Goldmine your minutes
Hold effective meetings
Learning to say no
Saying yes and no
Delegate effectively and consistently
Managing paperwork and reports efficiently
Technology – how it can best serve you
Better use of emails
Estimated duration 90 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
One (1) Free Optional Typing Speed and Accuracy Test. This typing test is marked according to Australian Standards. Conditions apply.
My experience with Australian online courses has been great and would do another course through them and recommend them to everyone to use.
S. Muir, Duingal, QLD | Executive Assistant Program
I was very happy with the experience and look forward to completing more in the future!
R. Kirwood, Wynnum West QLD | Executive Assistant Program
I thought overall the course was excellent
M. Jones, Southbank, VIC | Executive Assistant Program
Why Choose Australian Online Courses?
Professional development that is widely recognised and respected;
Improve your employment opportunities;
Study online, anywhere via our elearning system;
High-quality professional development programs written by industry experts;
All course materials provided online – no textbooks to buy;
Unlimited tutor support via email;
We offer twelve (12) months’ access, with extensions available upon application (fees apply);
Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no entry requirements or pre-requisites for entry into this program.
How long will it take to complete this course?
The approximate study hours for this course is 90hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit.Total cost for optional printed materials is: $300.00. Printed materials are available for purchase at any time and not require to complete this course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.