Communicate Effectively With Outlook 2016 is a short online course that will provide you with the skills and knowledge required to send, receive and manage electronic mail (email), as well as to collaborate online using chat rooms, intranets and instant messaging.
Businesses need to operate at the cutting edge of technology to remain competitive. It’s just as important for employees to be knowledgeable in the software that enhances business success.
If you want a career in business, you’ll want to be proficient in the Microsoft Office Outlook 2016. This software is used by almost every company world-wide. The skills you acquire are transferrable, enhance your ability to communicate and collaborate effectively, increase your productivity and simplify business tasks.
Course Structure
Unit - Communicate electronically using Outlook 2016
- Receive and send electronic mail
- Using Microsoft Outlook
- Organisational requirements
- Login
- Office fluent ribbon
- Policies and procedures
- Concise, relevant subject line
- Electronic signature
- Read receipt
- Attachments
- Confidentiality statement
- Returned / suspicious email
- Security levels and filters
- Spam
- Create mailboxes
- Manage electronic mail
- Clean up folder
- Message rules
- Archiving
- Mailing lists
- Contact groups
- Instant messaging
- Social media
- Web conferencing
- Netiquette
Assessment
Assessment Information
When you study with Australian Online Courses, you will be assessed using a competency-based training method.
Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work.
In this course, the assessment will be comprised of written assignments and exercises, which may include short answer questions, reports, essays, research projects and reflective tasks.
If you do not achieve a competency result on your first attempt, you have two more attempts to pass your assessment. So, you have three attempts in total to obtain a competency result.
In this way, you can complete your course in your own time and at your own pace with the assistance of unlimited tutor support.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- No entry requirements;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support;
- Easy to understand course content;
- Twelve (12) months’ access, with extensions available upon application (fees apply);
- Certificate of Attainment/Completion issued for your CV (hard copy provided); and
- Course may be tax deductible; see your tax advisor.
How long will it take to complete this course?
The approximate study hours for this course is 15 hours. Twelve (12) months’ access, with extensions available upon application (fees apply).
Can I purchase optional printed materials?
Yes! The cost for printed materials for this course is $50 per unit. Total cost for optional printed materials is: $50.00. Printed materials are optional and not required to complete the course. Everything you need to complete the course is provided online via our e-learning system.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
Will I receive a certificate upon completion of this course?
Yes! You will receive a Certificate of Attainment upon successful completion of your assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our e-learning system and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
Professional development for:-
Individuals working in small, medium and large organisations who need to produce professional documents and communications.
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